{"id":6538,"date":"2016-03-14T11:17:04","date_gmt":"2016-03-14T11:17:04","guid":{"rendered":"http:\/\/codingserver.com\/cloudninediscovery\/?page_id=6538"},"modified":"2025-12-17T01:01:24","modified_gmt":"2025-12-17T07:01:24","slug":"professional-services-overview","status":"publish","type":"page","link":"https:\/\/cloudnine.com\/professional-services-overview\/","title":{"rendered":"Professional Services Overview"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row section_type=&#8221;in-container&#8221; bg_type=&#8221;color&#8221; padding_bottom=&#8221;30&#8243; el_class=&#8221;use-cases-first-section acomplete&#8221;][vc_column][vc_row_inner][vc_column_inner]<h2 class=\"eut-element eut-align-center eut-title-no-line\" style=\"\"><span>A Complete eDiscovery Services Portfolio<\/span><\/h2>[vc_column_text]An ongoing challenge many legal teams face is that eDiscovery workload levels can be difficult to forecast. Whether it is an unexpected workload surge, or the desire to focus on higher value work, there will come a time when you can benefit from supplementing your team with eDiscovery experts.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;7px&#8221;][vc_row_inner css=&#8221;.vc_custom_1461934062862{padding-bottom: 3% !important;}&#8221;][vc_column_inner][vc_column_text]<\/p>\n<p style=\"text-align: left;\"><em>CloudNine complements its simplified eDiscovery automation offering with a complete portfolio of professional services delivered by experienced teams or information technology, project management, and legal professionals. Our service offerings are complemented by an international community of trained, experienced experts who partner with CloudNine to deliver successful projects.<\/em><\/p>\n<p>[\/vc_column_text][vc_column_text el_class=&#8221;pro_services&#8221;]Our professional services team is an extension of your own. We designed our products to be self-service, but if you experience an unexpected workload surge or gap in your team, we have your back. CloudNine\u2019s project managers, technical analysts, forensic collection specialists, and managed review professionals are standing by to extract even more value from our platforms and better outcomes for your project.[\/vc_column_text][vc_column_text el_class=&#8221;pro_services&#8221;]<strong>Our professional services are offered across a wide array of eDiscovery needs, including:<\/strong><\/p>\n<ul>\n<li>Migrations from Concordance, LAW, and competing platforms<\/li>\n<li>Data loading and productions<\/li>\n<li>Workflow guidance and design<\/li>\n<li>Project metrics reporting<\/li>\n<li>Project management<\/li>\n<li>Imaging native files<\/li>\n<li>Creating tags and applying review sets<\/li>\n<li>Search hit testing and reporting<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=&#8221;pro_services&#8221;]<\/p>\n<h2>What We Offer \u2013 Benefits \u2013 Use Cases<\/h2>\n<h3>Project Management<\/h3>\n<p>Strong project management support is critical for cost control, schedule management, and risk avoidance. CloudNine project managers can help you maintain a detailed understanding of your data, monitor the progress of review and production, and ensure that critical deadlines are met.<\/p>\n<h3>Collections<\/h3>\n<p>With a nationwide network of forensic collection experts, we can help you collect data in a defensible manner from corporate networks, laptops, desktops, cell phones, iPads, social media sites, and more. We can collect data remotely and securely via the Internet, send a dedicated collection kit, or visit on-site where your data resides to acquire data quickly and completely with minimal interruption to custodians\u2019 regular schedules.<\/p>\n<p>Our data collection experts will save you time and effort, focusing on the data that is most likely to be relevant while preserving its integrity and providing you with a sense of security.<\/p>\n<h3>Technical Services<\/h3>\n<p>Our software is designed so that even the most novice user can load data, review documents, and export productions themselves. However, our team of technical specialists are ready to act as part of your team to complete these tasks if needed.<\/p>\n<p>Examples of the technical services our team offers by product include:<\/p>\n<h4>Managed Review<\/h4>\n<p>Whether you are involved in an internal investigation or a privilege and responsiveness review of massive amounts of collected data, CloudNine can assist you to manage the process, control costs, and identify critical content quickly and effectively. Managed review services include specialists in investigations, linear and assisted review, and search and culling strategies. Our teams can scale to handle the small projects, the large projects, and everything in between. Using CloudNine Review to help staff your managed review saves you time and cost, as you will not need to identify, hire, or train resources. Further, our teams are highly trained to use CloudNine technology to produce results, getting those to you faster and more cost-effectively.[\/vc_column_text][\/vc_column][\/vc_row][vc_row bg_type=&#8221;color&#8221; section_id=&#8221;collection&#8221; padding_top=&#8221;120&#8243; padding_bottom=&#8221;120&#8243; el_class=&#8221;use-cases-sec-section coll_servic&#8221; margin_bottom=&#8221;0&#8243;][vc_column][vc_row_inner css=&#8221;.vc_custom_1460704240408{padding-bottom: 2% !important;}&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner el_class=&#8221;services_section_padding_none&#8221; width=&#8221;2\/3&#8243;]<h2 class=\"eut-element eut-align-center eut-title-no-line services_section_title\" style=\"margin-bottom: 30px;\"><span>COLLECTION SERVICES<\/span><\/h2>[vc_column_text el_class=&#8221;litigation_section&#8221;]<\/p>\n<p style=\"text-align: center;\">CloudNine&#8217;s collection services help clients rapidly, accurately, and defensibly acquire potentially relevant electronically stored information (ESI) for litigation, investigations, and audits.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;home_experience&#8221; css=&#8221;.vc_custom_1461998935059{padding-top: 20px !important;padding-bottom: 25px !important;}&#8221;][vc_column_inner el_class=&#8221;home_experience_one_use computer_foren&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1461997192089{padding-top: 7% !important;padding-right: 5% !important;padding-bottom: 9% !important;padding-left: 5% !important;background-color: #fe931f !important;}&#8221;][vc_column_text]<img decoding=\"async\" class=\"alignnone size-full wp-image-9295\" src=\"https:\/\/cloudnine.com\/wp-content\/uploads\/2016\/03\/icon1-2.png\" alt=\"icon1\" width=\"112\" height=\"65\" \/><\/p>\n<h3>Computer Forensics<\/h3>\n<div style=\"clear: both;\"><\/div>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=&#8221;home_experience_second_use data_coll&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1461996627594{padding-top: 7% !important;padding-right: 5% !important;padding-bottom: 9% !important;padding-left: 5% !important;background-color: #4d4d4d !important;}&#8221;][vc_column_text]<img decoding=\"async\" class=\"alignnone size-full wp-image-12259\" src=\"https:\/\/cloudnine.com\/wp-content\/uploads\/2016\/03\/icon2-1-new.png\" alt=\"icon2-1-new\" width=\"54\" height=\"63\" \/><\/p>\n<h3>Data Collections<\/h3>\n<div style=\"clear: both;\"><\/div>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;computer_for_below&#8221;][vc_column_inner][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">CloudNine&#8217;s collection services are delivered by certified collection experts with proven experience in the planning, execution, and documentation of traditional and forensic data collections. With expertise ranging from departing employee protection programs to mobile phone examinations, contact us today to learn more about how CloudNine can support your collection needs.<\/p>\n<p>[\/vc_column_text]<div class=\"eut-element eut-align-center\"><a class=\"eut-btn eut-btn-medium eut-square eut-bg-primary-1\" href=\"\/support\/\" target=\"_self\" style=\"\"><span>Speak To An Expert<\/span><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row heading_color=&#8221;light&#8221; bg_type=&#8221;color&#8221; font_color=&#8221;#ffffff&#8221; section_id=&#8221;discovery&#8221; bg_color=&#8221;#0557a3&#8243; padding_top=&#8221;120&#8243; padding_bottom=&#8221;120&#8243; el_class=&#8221;cloud_9_dis&#8221; margin_bottom=&#8221;0&#8243;][vc_column][vc_row_inner el_class=&#8221;cloud_9_dis_row1&#8243;][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;]<h2 class=\"eut-element eut-align-center eut-title-no-line litigation_section_title\" style=\"margin-bottom: 30px;\"><span>DISCOVERY SERVICES<\/span><\/h2>[vc_column_text]<\/p>\n<p style=\"text-align: center;\">CloudNine&#8217;s discovery services help clients identify, analyze, and eliminate irrelevant document sets and prepare relevant files for subsequent use.<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;cloud_9_dis_row2&#8243;][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1462005024935{padding-top: 45px !important;padding-right: 20px !important;padding-bottom: 35px !important;padding-left: 20px !important;background-color: #83ad01 !important;}&#8221;]<div class=\"eut-element eut-image eut-align-center\" style=\"\"><img decoding=\"async\" width=\"82\" height=\"80\" src=\"https:\/\/cloudnine.com\/wp-content\/uploads\/2016\/03\/icon3-2.png\" class=\"attachment-full size-full\" alt=\"\" \/><\/div><h4 class=\"eut-element eut-align-center eut-title-no-line\" style=\"\"><span>Discovery Consulting<\/span><\/h4>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1462005045110{padding-top: 45px !important;padding-right: 20px !important;padding-bottom: 35px !important;padding-left: 20px !important;background-color: #0b8cce !important;}&#8221;]<div class=\"eut-element eut-image eut-align-center\" style=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"82\" height=\"80\" src=\"https:\/\/cloudnine.com\/wp-content\/uploads\/2016\/03\/icon4-1.png\" class=\"attachment-full size-full\" alt=\"\" \/><\/div><h4 class=\"eut-element eut-align-center eut-title-no-line\" style=\"\"><span>Managed eDiscovery<\/span><\/h4>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1462005059145{padding-top: 45px !important;padding-right: 20px !important;padding-bottom: 35px !important;padding-left: 20px !important;background-color: #d10962 !important;}&#8221;]<div class=\"eut-element eut-image eut-align-center\" style=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"60\" height=\"79\" src=\"https:\/\/cloudnine.com\/wp-content\/uploads\/2016\/03\/icon5-1.png\" class=\"attachment-full size-full\" alt=\"\" \/><\/div><h4 class=\"eut-element eut-align-center eut-title-no-line\" style=\"\"><span>Project Management<\/span><\/h4>[\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;cloud_9_dis_row3&#8243;][vc_column_inner][vc_empty_space height=&#8221;36px&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">With consulting expertise and managed discovery options designed to complement the use of CloudNine&#8217;s simplified automation technology, CloudNine&#8217;s discovery services provide clients with legal and business value in the accomplishment of litigation, investigations, and audits. Contact us today to learn more about how our discovery services can augment and accelerate your discovery efforts.[\/vc_column_text]<div class=\"eut-element eut-align-center\"><a class=\"eut-btn eut-btn-medium eut-square eut-bg-primary-1\" href=\"\/support\/\" target=\"_self\" style=\"\"><span>Speak To An Expert<\/span><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row bg_type=&#8221;color&#8221; padding_bottom=&#8221;120&#8243; padding_top=&#8221;120&#8243; el_class=&#8221;review_service&#8221; section_id=&#8221;reviews&#8221; margin_bottom=&#8221;0&#8243;][vc_column][vc_row_inner el_class=&#8221;review_service_row1&#8243;][vc_column_inner]<h2 class=\"eut-element eut-align-center eut-title-no-line\" style=\"\"><span>REVIEW SERVICES<\/span><\/h2>[vc_column_text]<\/p>\n<p style=\"text-align: center;\">CloudNine provides clients with the ability to define and examine sets of documents for relevance, responsiveness, privilege, and confidentiality.<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;review_service_row2&#8243;][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1462006161796{padding-top: 45px !important;padding-right: 20px !important;padding-bottom: 35px !important;padding-left: 20px !important;background-color: #7fb507 !important;}&#8221;]<div class=\"eut-element eut-image review_service_row2_img1 eut-align-center\" style=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"67\" src=\"https:\/\/cloudnine.com\/wp-content\/uploads\/2016\/03\/icon6-1.png\" class=\"attachment-full size-full\" alt=\"\" \/><\/div><h4 class=\"eut-element eut-align-center eut-title-no-line\" style=\"\"><span>Technology-Assisted Review<\/span><\/h4>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1462006186430{padding-top: 45px !important;padding-right: 20px !important;padding-bottom: 35px !important;padding-left: 20px !important;background-color: #0557a3 !important;}&#8221;]<div class=\"eut-element eut-image review_service_row2_img2 eut-align-center\" style=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"106\" height=\"83\" src=\"https:\/\/cloudnine.com\/wp-content\/uploads\/2016\/03\/icon7-1.png\" class=\"attachment-full size-full\" alt=\"\" \/><\/div><h4 class=\"eut-element eut-align-center eut-title-no-line\" style=\"\"><span>Managed Review<\/span><\/h4>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1462006198181{padding-top: 45px !important;padding-right: 20px !important;padding-bottom: 35px !important;padding-left: 20px !important;background-color: #4d4d4d !important;}&#8221;]<div class=\"eut-element eut-image review_service_row2_img3 eut-align-center\" style=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"90\" height=\"92\" src=\"https:\/\/cloudnine.com\/wp-content\/uploads\/2016\/03\/icon8-1.png\" class=\"attachment-full size-full\" alt=\"\" \/><\/div><h4 class=\"eut-element eut-align-center eut-title-no-line\" style=\"\"><span>Online Hosting<\/span><\/h4>[\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;review_service_row3&#8243;][vc_column_inner][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">With the ability to enhance traditional review efforts by delivering support for the latest approaches to technology-assisted review as well as helping corporate legal departments and their outside counsel conduct legal reviews by providing teams of trained legal review attorneys, CloudNine&#8217;s review services empower clients by helping clients maximize review efficiencies while reducing review costs and risks. Contact us today to learn more about how our review services can enhance your review efforts.<\/p>\n<p>[\/vc_column_text]<div class=\"eut-element eut-align-center\"><a class=\"eut-btn eut-btn-medium eut-square eut-bg-primary-1\" href=\"\/support\/\" target=\"_self\" style=\"\"><span>Speak To An Expert<\/span><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row bg_type=&#8221;color&#8221; padding_top=&#8221;120&#8243; padding_bottom=&#8221;120&#8243; el_class=&#8221;use-cases-four-section addi_section&#8221; section_id=&#8221;additional&#8221;][vc_column][vc_row_inner el_class=&#8221;addi_section_row1&#8243;][vc_column_inner]<h2 class=\"eut-element eut-align-center eut-title-no-line\" style=\"\"><span>ADDITIONAL SERVICES<\/span><\/h2>[vc_column_text]<\/p>\n<p style=\"text-align: center:;\">In addition to our portfolio of collection, discovery, and review professional services, CloudNine litigation, investigation, and audit experts are available to help clients plan, manage, and document organizational information governance and litigation support initiatives.<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;addi_section_row2&#8243;][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1465044683292{padding-top: 90px !important;padding-right: 12% !important;padding-bottom: 90px !important;padding-left: 12% !important;background-image: url(https:\/\/cloudnine.com\/wp-content\/uploads\/2016\/03\/image1.jpg?id=9303) !important;}&#8221;]<h4 class=\"eut-element eut-align-center eut-title-no-line\" style=\"\"><span>Information Governance<\/span><\/h4>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1465044728684{padding-top: 90px !important;padding-right: 12% !important;padding-bottom: 90px !important;padding-left: 12% !important;background-image: url(https:\/\/cloudnine.com\/wp-content\/uploads\/2016\/03\/image2.jpg?id=9304) !important;}&#8221;]<h4 class=\"eut-element eut-align-center eut-title-no-line\" style=\"\"><span>Litigation Support<\/span><\/h4>[\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">Contact us today to learn more about how our information governance and litigation support services can contribute to your corporate data discovery and governance objectives.<\/p>\n<p>[\/vc_column_text]<div class=\"eut-element eut-align-center\"><a class=\"eut-btn eut-btn-medium eut-square eut-bg-primary-1 btn-talk-an-expert\" href=\"\/support\/\" target=\"_self\" style=\"\"><span>Speak To An Expert<\/span><\/a><\/div>[\/vc_column][\/vc_row][vc_row heading_color=&#8221;light&#8221; bg_type=&#8221;image&#8221; bg_image=&#8221;9293&#8243; color_overlay=&#8221;dark&#8221; header_feature=&#8221;yes&#8221; footer_feature=&#8221;yes&#8221; el_class=&#8221;our_refrence_section ser_our_ref&#8221; padding_top=&#8221;60px&#8221; padding_bottom=&#8221;25px&#8221; font_color=&#8221;#ffffff&#8221;][vc_column][vc_row_inner el_class=&#8221;refrence_testim_section&#8221;][vc_column_inner]<h2 class=\"eut-element eut-align-center eut-title-no-line cloud_services_testimonial_color\" style=\"\"><span>WHAT CLIENTS ARE SAYING ABOUT CLOUDNINE<\/span><\/h2>      <div class=\"eut-element eut-testimonial eut-carousel-element eut-align-center\" style=\"\" data-slider-autoplay=\"yes\" data-slider-speed=\"18000\" data-slider-pause=\"no\" data-pagination-speed=\"400\">\n\n        \n            <div class=\"eut-testimonial-element\">\n          <h3><a href=\"https:\/\/www.g2.com\/survey_responses\/cloudnine-law-review-732389\" target=\"_blank\" rel=\"noopener\"><strong>Great value product.<\/strong><\/a><\/h3>\n<p>\u201cOffers the major features we were looking for, <strong>at a fraction of pricing of other competitors<\/strong>.\u201d<\/p>\n                  <\/div>\n            <div class=\"eut-testimonial-element\">\n          <h3><a href=\"https:\/\/www.g2.com\/survey_responses\/cloudnine-law-review-632673\" target=\"_blank\" rel=\"noopener\"><strong>I used CloudNine as part of fraud investigation for email searches.<\/strong><\/a><\/h3>\n<p>\u201c\u2026The tag function made it easy to flag the search results. <strong>I was impressed with the ease of use for a first-time user<\/strong>. The <strong>speed and ease <\/strong>of loading data and being able to review it immediately is a tremendous advantage over other Cloud-based platforms.\u201d<\/p>\n                  <\/div>\n            <div class=\"eut-testimonial-element\">\n          <h3><a href=\"https:\/\/www.g2.com\/survey_responses\/cloudnine-law-review-132176\" target=\"_blank\" rel=\"noopener\"><strong>Excellent tool with outstanding support<\/strong><\/a><\/h3>\n<p>&#8220;CloudNine Review is excellent, it <strong>takes the best of the (market leader) review solution and leaves out all of the fiddly bits <\/strong>that make that product excruciating to use. Their upload and processing is automatic, and their pricing structure is the best I&#8217;ve seen.&#8221;<\/p>\n                  <\/div>\n            <div class=\"eut-testimonial-element\">\n          <h3><strong><a href=\"https:\/\/www.g2.com\/products\/cloudnine-review\/reviews\/cloudnine-review-review-624306\" target=\"_blank\" rel=\"noopener\">Great software that is easy to log on, user-friendly, has a great layout, and is easy to navigate.<\/a><\/strong><\/h3>\n<p>\u201c\u2026CloudNine is great at searching documents, including tagging, and exporting. <strong>Software tailored to our business needs and streamlined the task at hand.<\/strong>\u201d<\/p>\n                  <\/div>\n            <div class=\"eut-testimonial-element\">\n          <h3 class=\"delta weight-semibold half-margin-bottom\"><strong><span style=\"color: #666699;\">Discovery Production<\/span><\/strong><\/h3>\n<p>This software is easy to use and allows us to upload and download documents as they become ready, saving us both time and money.<\/p>\n                    <div class=\"eut-testimonial-name\">Stephanie Plake, Assistant to Attorney at Law Office<\/div>\n                  <\/div>\n                  <\/div>\n\n    [\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;110px&#8221;][vc_row_inner el_class=&#8221;requestform&#8221;][vc_column_inner][vc_column_text]<\/p>\n<div class=\"eut-element eut-slogan eut-align-center\" style=\"\"><h3 class=\"eut-slogan-title eut-align-center eut-title-no-line\"><span>READY TO SEE THE SOFTWARE IN ACTION?<\/span><\/h3>  <p class=\"eut-leader-text\">Request a CloudNine demo and see how easy eDiscovery can be!<\/p><div class=\"eut-btn-wrapper\"><a class=\"eut-btn eut-btn-medium eut-extra-round eut-bg-primary-4\" href=\"\/ediscovery-software-demo\/\" target=\"_self\" style=\"\"><span>REQUEST A DEMO<\/span><\/a><\/div><\/div>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row padding_top=&#8221;60px&#8221;][vc_column][vc_column_text el_class=&#8221;faqs_title&#8221;]FAQs:[\/vc_column_text][vc_tta_accordion title_tag=&#8221;p&#8221; section_title_tag=&#8221;h2&#8243; c_icon=&#8221;chevron&#8221; active_section=&#8221;0&#8243; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;What is eDiscovery forensics?&#8221; tab_id=&#8221;1765954043148-59595f0e-8c25&#8243;][vc_column_text css=&#8221;&#8221;]<strong>eDiscovery<\/strong> forensics\u00a0combines traditional digital forensics with discovery workflows. It focuses on\u00a0p<strong>reserving and analyzing electronic evidence<\/strong>\u00a0including deleted files, metadata, and system activity\u00a0in a defensible way.\u00a0CloudNine\u2019s\u00a0professional services team uses forensic-grade workflows to ensure data integrity and complete chain-of-custody documentation for litigation or investigations.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is data collection in eDiscovery?&#8221; tab_id=&#8221;1765954469766-f48615e8-0a9c&#8221;][vc_column_text css=&#8221;&#8221;]<strong>Data collection<\/strong>\u00a0is the process of\u00a0<strong>acquiring\u00a0relevant ESI (electronically stored information)<\/strong>\u00a0from sources such as computers, mobile devices, cloud services, and email servers. The goal is to preserve data integrity and\u00a0maintain\u00a0a defensible chain of custody.\u00a0CloudNine\u2019s\u00a0forensic collection services\u00a0and partnerships\u00a0can capture data remotely, on-site, or via secure transfer kits\u00a0ensuring no metadata or timestamps are altered during collection.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How does CloudNine perform data collection?&#8221; tab_id=&#8221;1765954527071-2afaee1f-fa2b&#8221;][vc_column_text css=&#8221;&#8221;]CloudNine\u2019s\u00a0<strong>collection specialists<\/strong>\u00a0use certified forensic methods to extract data defensibly from multiple sources\u00a0like\u00a0email systems, endpoints, mobile devices, and cloud apps. Data can be collected remotely, shipped securely, or captured on-site. All collections are\u00a0<strong>metadata-preserving<\/strong>\u00a0and fully logged for\u00a0chain\u00a0of custody. Once collected, data is processed in\u00a0<strong>LAW<\/strong>\u00a0or analyzed\u00a0in\u00a0<strong>CloudNine\u00a0Review<\/strong>\u00a0for review and production.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is a \u201cdefensible collection\u201d and why does it matter?&#8221; tab_id=&#8221;1765954608681-3c6f4e67-e7ad&#8221;][vc_column_text css=&#8221;&#8221;]A\u00a0<strong>defensible collection<\/strong>\u00a0means gathering electronic evidence in a way that can withstand legal scrutiny. It\u00a0ensures\u00a0the process is repeatable, verifiable, and free from alteration.\u00a0CloudNine\u2019s\u00a0forensic approach guarantees data integrity from acquisition through review. This reduces the risk of\u00a0evidence\u00a0challenges or sanctions during litigation.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row section_type=&#8221;in-container&#8221; bg_type=&#8221;color&#8221; padding_bottom=&#8221;30&#8243; el_class=&#8221;use-cases-first-section acomplete&#8221;][vc_column][vc_row_inner][vc_column_inner][vc_column_text]An ongoing challenge many legal teams face is that eDiscovery workload levels can be difficult to forecast. Whether it is an unexpected workload surge, or [&hellip;]<\/p>\n","protected":false},"author":58,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6538","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Professional Services Overview - CloudNine<\/title>\n<meta name=\"description\" content=\"eDiscovery services from CloudNine including a complete portfolio of professional services delivered by an experienced team of IT and legal professionals.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cloudnine.com\/professional-services-overview\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Professional Services Overview\" \/>\n<meta property=\"og:description\" content=\"eDiscovery services from CloudNine including a complete portfolio of professional services delivered by an experienced team of IT and legal professionals.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cloudnine.com\/professional-services-overview\/\" \/>\n<meta property=\"og:site_name\" content=\"CloudNine\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-17T07:01:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cloudnine.com\/wp-content\/uploads\/2016\/03\/icon1-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"112\" \/>\n\t<meta property=\"og:image:height\" content=\"65\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Cloud9Discovery\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/cloudnine.com\/professional-services-overview\/\",\"url\":\"https:\/\/cloudnine.com\/professional-services-overview\/\",\"name\":\"Professional Services Overview - 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