Release 18.4.01 is now available!
Acom Release 17.0.00 and higher is compatible with IBMi Operating System 7.5
Acom Software is also compatible with Windows 11
Technical Support / Sales
678-334-2512
Tech Support Hours: Mon-Fri 8:00am-7:00pm ET
We’re Extending Our Partner Referral Program
IBM system Consultants and Service Providers are mission-critical to customer operations, not unlike the ACOM Document and Payment Management Software they use. So aligning the services we both provide makes excellent sense – and we now welcome these important service providers and advisors to join our Referral Program. Please share the following email address with your service provider and we’ll send them information about becoming an ACOM Referral Partner: [email protected]
Document Management – special pricing to help ACOM customers meet
the “New Normal” Read more…
Don’t forget that you can Email or create PDF documents of all your merged
forms. See more …
FREQUENTLY ASKED QUESTIONS
PLEASE CLICK ON A QUESTION BELOW FOR YOUR ANSWER
Do I have to be signed on as QSECOFR (system security officer) to install the software?
To install the EZeDocs/400 and EZPayManager/400 iSeries software it is not required to be signed on as QSECOFR, however your user ID must be a user class of at least *PGMR. To install the Fax and/or eMail software on the iSeries, you MUST be signed on with the QSECOFR user ID. Signing on with a user ID that has authority equivalent to the QSECOFR user ID is not sufficient.
What type of security is offered with the ACOM iSeries software?
The ACOM iSeries software suite offers our unique Selected Access security feature. Selected Access Security allows the system administrator to grant authority by specific function to each software user. When Selected Access is activated each software user can be restricted by menu option or by individual functions within menu options, for each module purchased.
What types of image files does the ACOM software support?
The ACOM software is capable of printing the following file formats for single color and black and white images on the iSeries. PCX JPG BMP TIFF WMF Multi-color images in BMP or GIF format may be printed to a PCL5c compatible printer. These images must be converted to PCX format and you must own the EZDesigner/400 GUI Design Tool to perform this conversion and to upload images from a PC to the iSeries 400.
Can I use my own previously digitized image and signature files with the iSeries software?
Yes, if you own the EZDesigner Pro GUI Design software and you’re using a supported image/signature file format you can upload your own PC images/signatures to use with your ACOM iSeries documents.
What printer models are supported by the ACOM software?
The ACOM software suite is compatible with a wide range of printers. The eForms and Checks modules support laser printing only. The laser printer must support PCL4, PCL5, PCL5e or PCL5c printer languages. Also, the IBM proprietary AFP printing language is supported with the eForms module only. In addition to PCL printing, the eLabels module supports many popular thermal printer models, including Zebra and Intermec.
Can I map my document using spool files or data files?
The eForms module supports mapping with SCS spool files or native iSeries data files. The Checks module supports mapping with SCS spool files. Additionally, in both the eForms and Checks modules, information stored in a data file can be accessed by utilizing the DTEXT or Database Text command even though your document is linked to a spool file. This command allows you to return fields from your data file by referencing fields that you’ve mapped in your spool file. The eLabels module supports data file field mapping only.
When using the Auto Merge feature, my printed document is missing the lines, boxes and constant text, all of the elements included in the design of the overlay document. All that prints is the spool file, how can this be corrected?
Verify that the Force Overlay Download parameter in the auto merge definition is set to *Yes. Once this change has been made, you will have to Stop and Start the auto merge to activate the change.
Can I monitor an OUTQ to do a merge automatically?
You can set up what we call an Automerge Job. This job will monitor a specific OUTQ, when if sees the correct spool file it will merge the spool automatically.
Valsoft Corporation dba ACOM Systems 2455 Meadowbrook Pkwy NW, Duluth, GA 30096 Phone: (770) 279-8955