ChurnZero Certification
Build your expertise and gain a professional edge in customer success with ChurnZero credentials and certifications.
Show the world your expertise.
Get ChurnZero certified and show the world that you’re an expert with the leading customer success software.
You’ll gain an even deeper understanding of how to work efficiently, do more with less, and deliver the best customer experiences using ChurnZero.
Within the industry, you’ll have a new badge of credibility to differentiate you inside and outside your company, and open the door to new career opportunities.
Want to stay current and competitive?
Learn more and start your ChurnZero certification.
You must be a ChurnZero customer to get certified.
ChurnZero Certifications
Join the ranks of customer success professionals growing their careers and technical expertise as certified ChurnZero experts.
Level 1
ChurnZero Foundations
Certify your essential knowledge of ChurnZero’s foundational features for managing customer relationships with confidence. Our Level 1 certification covers the core building blocks of ChurnZero for customer success professionals of every level.
Level 2
Configuration Essentials
Show your expertise in configuring ChurnZero’s most impactful workflows and automations. Our Level 2 certification covers setup, optimization and troubleshooting for playbooks, journeys, automation, health scoring, reporting, and customer surveys.
Level 3
ChurnZero Administrator
Stay tuned for our next certification, arriving late 2026!
CS Certificate by ChurnZero on LinkedIn Learning.
Stand out from the crowd with the Customer Success Foundations Professional Certificate by ChurnZero.
Available now on LinkedIn Learning.
Expand your influence.
Become a ChurnZero Ambassador.
As a customer, you can become Churnzero Community Ambassador, and join a growing network of industry leaders shaping the future of customer success by sharing your expertise and driving best practices and innovation. You also help drive the future of our product, as Ambassadors are often the first people we call to test new ChurnZero features and programs. Available now on Linkedin Learning.
