About CHI311
See a pothole? Notice an open hydrant? Let us know. The official CHI 311 app allows residents and businesses to quickly and easily connect to Chicago city services. CHI 311 will be your first place to submit and track...
See a pothole? Notice an open hydrant? Let us know. The official CHI 311 app allows residents and businesses to quickly and easily connect to Chicago city services. CHI 311 will be your first place to submit and track non-emergency service requests, get real-time updates, and find information on-the-go. You can also explore work being done in your area.
Sign up for your 311 account to access city services and track your requests today.
FEATURES
- Create new service requests
- Check the status of existing requests and the time it will take to resolve
- Snap a photo and submit it with a request to improve accuracy
- Map your request to help pinpoint a location
- Create an account to track your service requests and get local, relevant info
- Search and see helpful knowledge articles
- Discover requests in your neighborhood
CITY SERVICES
- Report a pothole
- Fix my streetlight
- Graffiti removal
- Rodent baiting request
- Garbage cart maintenance
- Tree trim request
- Ice/snow removal request
- No heat complaint
- Abandoned buildings
- Clean and Green program registration
- Clean a vacant lot
- Report stray animals
- Senior well-being request
- Report a building violation
Built with Chicagoans, for Chicagoans!
Previous Versions
Here you can find the changelog of CHI311 since it was posted on our website on 2021-12-11 20:39:00.
The latest version is 5.4.6 and it was updated on 2026-06-11 22:55:23. See below the changes in each version.
CHI311 version 5.4.6
Updated At: 2026-04-09
Changes: - Bug Fixes
- Updates for ADA Compliance
- Upgrade and Fix Salesforce Mobile SDK to address issues
- Minor app improvements
CHI311 version
Updated At: 2026-03-02
CHI311 version 4.5
Updated At: 2024-09-26
Changes: Compatible with Android 14
CHI311 version 3.0.0
Updated At: 2023-03-17
Changes: Updated App Home Screen with:
- Streamlined access to create a service request
- City Resources: Helpful information for visitors, residents, and businesses
- City News Feed: Current information from City Hall via City News Feed videos and press releases
- App Alerts: Timely updates and information related to City Services and life in Chicago
CHI311 version 2.6.0
Updated At: 2020-06-24
Changes: Thank you for using CHI311!
This release contains minor updates and bug fixes.
Disclaimer
Official Google Play Link
We do not host CHI311 on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for CHI311 is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.