Chatlivo combines Live Chat, AI Assist, and chatbots to help you solve problems, engage customers, and grow your business — all in one place.
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We are doing edge-to-end AI-first enterprise-grade customer solutions for every business. One platform. All the tools you need.
Our AI-powered chatbots are designed to be accurate, fast, and never time. They handle repetitive queries, qualify leads, and book meetings — maintaining high-quality conversation quality at scale.
Teach AI to understand your business, customers, and answers. The AI knowledge base automatically generates smart replies, suggests responses, and assists your agents in resolving tickets faster — without breaking the free conversation model.
Engage website visitors the moment they land. Turn conversations into customers with lightning-fast live chat support.
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Connect all your messaging channels in one place. Manage WhatsApp, Facebook Messenger, and website live chat from a single dashboard — never miss a customer message again.

Get Chatlivo users who experience effective proactive engagement report an effective increase of users into their chat flow. Turn passive visitors into active buyers with smart triggers.

Provide a better e-commerce experience and personalized product recommendations, and resolve queries through the entire shopping journey — from discovery to post-purchase support.

Respond to customer messages from anywhere. The Chatlivo mobile app keeps you connected to your live chat support team at all times.
Never miss a conversation. Get instant push notifications for new chats, urgent tickets, and AI escalations — so your team responds in seconds.
Personalize your chat widget appearance to match your brand. Choose colors, fonts, and layouts that feel native to your website experience.
Stop switching between tools. Live chat, AI chatbot, helpdesk, and analytics all in one customer support software that works seamlessly together.
Build powerful AI chatbot flows with a simple drag-and-drop builder. No coding skills needed — go live in under 10 minutes and start automating customer queries.
See who's on your website in real time. View visitor history, track behaviour, and engage the right person at the right moment to increase website conversions.
Get a comprehensive view of all your chat metrics so you can find opportunities, act on data, and constantly improve your customer engagement performance.
Get a comprehensive view of lead escalations across live chat, chatbot, and AI-assisted conversations.
Provide instant responses to visitors through the chat widget — no waiting, no frustration. Your AI chatbot is always ready to engage.
Launch faster with pre-built chatbot automation templates designed for your industry. Customize them to fit your brand in minutes — no developer required.
Your agents get smart AI suggestions in real time — helping them reply faster, resolve more issues, and deliver better customer support every single day.
Serve customers in 155+ languages automatically. Chatlivo's AI detects the visitor's language and responds in their native tongue — no manual setup required.
Meet Nav AI — a smart shopping assistant that understands your inventory and guides customer selection through intelligent, personalized product recommendations and conversations, and grows your sales automatically.
Get the latest product updates, AI insights, industry trends, and exclusive tips delivered straight to your inbox.
Connect with early users, share feedback, and get behind-the-scenes updates.
Have more questions about our live chat software or AI chatbot? Contact our support team — we're available 24/7.
Yes! The Chatlivo mobile app is available on both Android (Google Play) and iOS (App Store). You can manage your live chat, AI chatbot conversations, and support tickets from anywhere using your smartphone or tablet.
Installing Chatlivo is incredibly simple — just copy and paste one line of JavaScript code into your website's HTML. It works with WordPress, Shopify, Wix, Webflow, Next.js, and any custom-built website. The entire setup takes less than 2 minutes with no technical skills required.
Not at all. Chatlivo's AI chatbot is built with a visual no-code builder. You simply add your FAQs, set up conversation flows with drag-and-drop, and go live instantly. No coding, no developers, no technical expertise needed whatsoever.
Chatlivo's AI model is trained on your business data — your FAQs, product catalogue, and support history. It continuously learns from conversations to improve accuracy over time. The AI handles common queries automatically and escalates complex issues to your human agents with full conversation context.
Yes. You can train the chatbot by uploading FAQs, syncing products via plugins, importing data, or manually adding knowledge.
Yes! Chatlivo supports 155+ languages automatically. The AI detects each visitor's language from their browser settings and responds in their native language — no manual configuration required. This makes Chatlivo the ideal live chat software for global businesses.
Absolutely. Chatlivo supports unlimited agents on Business and Enterprise plans. You can assign chats to specific agents, create teams, set working hours, and use smart routing to make sure every customer reaches the right agent every time.
Yes! Chatlivo offers a full 14-day free trial with access to all features including live chat, AI chatbot, helpdesk tools, and analytics. No credit card is required to start. You can upgrade or cancel at any time — no questions asked.