Last updated: April 2026
CharStudio OÜ (“CharStudio”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our games, websites, and services (“Services”).
We may collect the following categories of personal data:
Device identifiers (IDFA, GAID)
IP address
Device type, OS, language
Approximate location (country/region)
Game progress and gameplay activity
Session duration and frequency
Interaction with ads and in-app purchases
Support messages
Usernames or identifiers (if applicable)
We use personal data to:
Provide, operate, and maintain our Services
Improve gameplay, features, and performance
Deliver advertising (personalized or non-personalized depending on consent)
Process in-app purchases
Detect fraud, abuse, and technical issues
If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:
Performance of a contract – to provide and operate the Services
Legitimate interests – for analytics, service improvement, and fraud prevention
Consent – for personalized advertising and tracking technologies where required
Where consent is required, we request it through a Consent Management Platform (CMP).
We use advertising services to support our games.
In the EEA, we request user consent before processing personal data for personalized advertising.
If consent is not given, only non-personalized ads are shown.
Users can withdraw or modify their consent at any time through in-app privacy settings.
On iOS devices, we request permission to track users across apps and websites in accordance with Apple’s App Tracking Transparency (ATT) framework.
Tracking is only enabled if the user grants permission.
We use third-party services that may process personal data, including:
Google AdMob (advertising)
AppLovin MAX (advertising mediation, which may integrate multiple advertising networks)
Unity Ads (advertising)
Firebase Analytics (analytics and performance)
Singular (attribution and marketing analytics)
Beamable (backend infrastructure and game services)
Google Cloud (cloud hosting and infrastructure)
Amazon Web Services (AWS) (cloud hosting and infrastructure)
Our advertising mediation platform may include additional advertising partners over time. These partners may change and are not exhaustively listed.
These third-party services may act as independent data controllers or processors and are required to comply with applicable data protection laws.
We may share personal data with:
Advertising partners
Analytics providers
Payment processors
Cloud infrastructure providers
We do not sell personal data under GDPR definitions.
Your personal data may be transferred outside the European Economic Area (EEA), including to the United States.
We ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
If you are located in the EEA, you have the following rights:
Right of access
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to object to processing
Right to data portability
Right to withdraw consent at any time
You also have the right to lodge a complaint with a supervisory authority.
To exercise your rights, please contact us.
Users can request deletion of their personal data at any time.
To submit a data deletion request, please contact us via email: support (at) charstudio.com with the subject line “Data Deletion Request”.
We will process such requests in accordance with applicable data protection laws.
Our Services are not directed to children under 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal data from children.
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
We may update this Privacy Policy from time to time. Continued use of the Services after changes means you accept the updated policy.
CharStudio OÜ
Maakri tn 23a
Tallinn, Estonia
For privacy-related inquiries, please contact us via our website.
