Use the filters at the top of the Reviews section to export reviews by time period, rating, response, product, review tag, and media.
Available on all plans. Head to the Reviews section of your Junip admin to test it out or take a peek at the help doc here!
We've launched the beta of Junip 2.0.
Junip 2.0 includes brand new features (ex: AI Summaries, FTC compliant moderation, TikTok Shop Syndication), significant improvements to the core platform (faster widgets, product catalog management, syndication performance) and a simplified pricing model (unlimited orders/requests on every plan).
This is a beta, and aspects of Junip 2.0 may still change over the coming month(ish). If you'd like to be part of the beta, you can opt in to your new plan here: https://admin.juniphq.com/2.0
We'll share dedicated announcements for specific features over the next month or so ahead of the official release of 2.0.
Our Holiday stars are back! You can switch to the Christmas Tree & Wrapped Gift in your branding settings: https://admin.juniphq.com/settings/branding
We now have one-click templates to connect Junip with Smile.io, Rivo, Slack, LoyaltyLion & Yotpo Rewards through Shopify Flow.
Just head to Flow & hit "browse templates" when creating a new workflow: https://admin.shopify.com/apps/flow/editor
There was a small bug that caused review submitted events specifically for store reviews to not send to external apps between Oct 18th-Oct 22nd. This has been fixed & backfilled.
We noticed an inconsistency with our definition of "reviews requested" in our analytics, which lead to the data being inaccurate for a small number of merchants.
This has now been updated for accuracy & consistency across our digest emails, analytics & reports.
You now have the option to choose to reply to reviews using either individual user's names, or the store name (previously we only supported user names).
You can control this setting here in Admin here: https://admin.juniphq.com/settings/review-replies
We've created a new home for all your review widgets within Junip. Easily customize & add any of our widgets (product page, dedicated page, carousel, UGC, summary stars) from one central place: https://admin.juniphq.com/on_site
You can add widgets to your storefront using app embed, liquid or HTML.
You're now able to set our review carousel widget to display reviews from a specific product, effectively making them another option to display reviews on PDPs.
We've solved two edge cases with multi-store syndication that could at times cause deleted variants & new products to not correctly syndicate. This ensures the reliability & accuracy of multi-store syndication.
Merchants using multi-store syndication should also notice an improvement in the time it takes to create matches with new products & new stores.
