Transforming Singapores Public Libraries

Human Resource HR Case Studies

The Singapore Public Library system has been removed, mediocre at best, world-class transformed with the help of information technology, progressive human resources management, and marketing approaches unusual for government agencies.

The Singapore Public Library system has been removed, mediocre at best, world-class transformed with the help of information technology, progressive human resources management, and marketing approaches unusual for government agencies.
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from
Roger Hallowell,
Carin-Isabel Knoop,
Neo Boon Siong
Source: Harvard Business School
26 pages.
Publication Date: Oct 31, 2001. Prod #: 802009-PDF-ENG
Transforming Public Libraries Singapore HBR case solution

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