Describes the efforts of the Timken Co., a major international manufacturer of rolling bearings and steel, to develop effective communication with employees. The case examines the intense international competition atmosphere, the recent record loss of jobs in related industries, Timken extensive reorganization efforts and the company’s labor relations history, insofar as these have been formulated with the efforts of internal communication policy. Encouraged the students to analyze the essential elements of a c … Read more »
Describes the efforts of the Timken Co., a major international manufacturer of rolling bearings and steel, to develop effective communication with employees. The case examines the intense international competition atmosphere, the recent record loss of jobs in related industries, Timken extensive reorganization efforts and the company’s labor relations history, insofar as these have been formulated with the efforts of internal communication policy. Encouraged the students to analyze the essential elements of a communication decision. Scope, structure, audience, objectives, messages and media
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Michael Hattersley
Source: Harvard Business School
11 pages.
Publication Date: Aug 11, 1986. Prod #: 387035-PDF-ENG
Timken Co. HBR case solution
