Tiburon

In April 2008, the President of Tiburon, a manufacturer of camouflage in the Dominican Republic met with respect, with Tiburon parent company and sole customer, GMA. GMA, based in Guelph, Ontario, was a supplier to the United States Army. Tiburon only had one month in the business, and the President was to analyze the current production process in each of the Dominicans and the Guelph plant. There were differences noted between the two plants manufacturing methods that could affect … Read more »

In April 2008, the President of Tiburon, a manufacturer of camouflage in the Dominican Republic met with respect, with Tiburon parent company and sole customer, GMA. GMA, based in Guelph, Ontario, was a supplier to the United States Army. Tiburon only had one month in the business, and the President was to analyze the current production process in each of the Dominicans and the Guelph plant. There were differences noted between the two plants manufacturing methods that could Tiburon ability to meet monthly capacity requirements affecting GMA. The President wanted to present and implement their own ideas to improve the efficiency, quality and cost of production in the Dominican Republic. They had to balance cultural observations about people and their work to the high expectations of GMA and Tiburon investors with the superintendents.
This is part of the subset of Ivey cases and technical notes for introductory-level courses written.
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from
John S. Haywood-Farmer
Sean Cauterman
Source: Ivey Publishing
10 pages.
Release Date: 16 January 2009. Prod #: 909D03-PDF-ENG
Tiburon HBR case solution