Tech Data is a global provider of logistics management services and one of the largest distributors of IT equipment. Operational execution is the key to the company’s gross margin in the 5% range. At the end of 2005, the company’s boom period of the 1980s and 1990s, followed by industry consolidation, and the bust that accompanied the bursting of the Internet bubble had survived. The industry was maturing and Tech Data faced significant competition from a Chin … Read more »
Tech Data is a global provider of logistics management services and one of the largest distributors of IT equipment. Operational execution is the key to the company’s gross margin in the 5% range. At the end of 2005, the company’s boom period of the 1980s and 1990s, followed by industry consolidation, and the bust that accompanied the bursting of the Internet bubble had survived. The industry was maturing and Tech Data faced significant competition from a Chinese-based, low-cost competitors. Prepared with this in mind, Steve Raymund, chairman and CEO of Tech Data, for a discussion with his board of areas for further operational improvements and overall growth.
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Bradley R. State
David M. Upton
Source: Harvard Business School
10 pages.
Release Date: 12 June 2006. Prod #: 606060-PDF-ENG
Tech Data Corp. HBR case solution
