Although most business organizations restrict their operations to restricted, tactical roles, has served as the basis for operations in some of the most successful companies – in fact, the driver behind – successful strategic attacks and defenses. This is seen most clearly in cases where small businesses – without the advantages of size, market position and proprietary technology though – to take on large companies and in a relatively short time to push the industry dominance. In such cases, the … Read more »
Although most business organizations restrict their operations to restricted, tactical roles, has served as the basis for operations in some of the most successful companies – in fact, the driver behind – successful strategic attacks and defenses. This is seen most clearly in cases where small businesses – without the advantages of size, market position and proprietary technology though – to take on large companies and in a relatively short time to push the industry dominance. In such cases, the key to success is often an operations-based advantage. The peculiar nature of this advantage provides insight into the reasons why many former industry leaders no longer reacted promptly and vigorously against such attacks, and why others are able to defend yourself.
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Robert H. Hayes,
David M. Upton
Source: California Management Review
19 pages.
Release Date: 1 July 1998. Prod #: CMR123-PDF-ENG
Operations-Based Strategy HBR case solution
