Managing Variability: Process Control and Process Capability

This technical document provides an introduction to quality management tools, with an emphasis on the concepts of process control and process capability.

This technical document provides an introduction to quality management tools, with an emphasis on the concepts of process control and process capability.
This is a Darden case study.
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Kamalini Ramdas
Source: University of Virginia Darden School Foundation
21 pages.
Release Date: 02 February 2004. Prod #: UV0426-PDF-ENG
Managing Variability: Process Control and Process Capability HBR case solution