InnoCentive.com (B)

InnoCentive.com allows customers to tap into internal and external networks solver to solve various business problems. In 2008, InnoCentive “InnoCentive @ Work” (LC @ W), customers, introduced recognized to share problems and solutions with an external network restraint. Instead enabled IC @ W to promote open collaboration among the clients own staff. IC @ W was the fastest-growing product portfolio InnoCentive. In 2010, InnoCentive “Team Project Room”, the small groups have allowed … Read more »

InnoCentive.com allows customers to tap into internal and external networks solver to solve various business problems. In 2008, InnoCentive “InnoCentive @ Work” (LC @ W), customers, introduced recognized to share problems and solutions with an external network restraint. Instead enabled IC @ W to promote open collaboration among the clients own staff. IC @ W was the fastest-growing product portfolio InnoCentive. In 2010, InnoCentive “Team Project Room”, the small groups of from InnoCentive Solver Community to add open posts and discussion threads after agreeing to the confidentiality and IP transmission requirements of the customer allowed. The case raises the question of how the team room concept could be improved and how customers can be confident their services.
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from
Karim R. Lakhani,
Eric Lonstein
Source: Harvard Business School
3 pages.
Release Date: 17 August 2011. Prod #: 612026-PDF-ENG
InnoCentive.com (B) HBR case solution