CareGroup

Describes the circumstances that led to the three-and-a-half-day collapse of a large hospital group IS functions. Identifies the technical reasons for the failure, the management steps in dealing with the problem in the short term and the long-term lessons they believe they learned of the incident.

Describes the circumstances that led to the three-and-a-half-day collapse of a large hospital group IS functions. Identifies the technical reasons for the failure, the management steps in dealing with the problem in the short term and the long-term lessons they believe they learned of the incident.
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from
F. Warren McFarlan,
Robert D. Austin
Source: HBS Premier Case Collection
22 pages.
Publication Date: Jan 29, 2003. Prod #: 303097-PDF-ENG
Care Group HBR case solution