GPT 5.4 is now supported

The best model for the job with minimal hallucinations, GPT5.4 is now supported in LLM Models. We suggest everyone to switch to 5.4 for best results. There is a slight increase in latency but our internal tests shows that the tradeoff is worth it.

SMS Instructions

Sometimes website links can be hard for AI to say, as a result, so we built SMS instructions. Just configure any basic instructions as text, and the agent can text the caller as instructions, such as payment links.

We have shipped a LOT of exciting improvements for the last month - here are the summaries of the new features:

Eleven Labs Support

We now fully support Eleven Labs as voice model provider! You can select them in voices tab and in the STT Provider section of the workflow settings tab.

Inbound Contacts

Inbound contacts are now available under the settings tab. See all your inbound contacts under the contacts tab. Outbound contacts are now renamed to "Leads". More details here.

Inbound SMS Support

Your workflows can now be used for Inbound SMS! Set up your phone number with SMS and assign them to a workflow, they will automatically run the same workflow for SMS conversations as well! Read more about it here.

AI Workflow Edit + JSON Workflows

You can now create workflow via JSON schema and edit workflows with AI prompting! We have heard feedbacks about editing workflows being hard, so hopefully this speeds up the process.

Separate Phone Number Subscriptions

If you are on a lifetime plan and need to buy a number separately, you can now buy a number in the settings page without any active subscription! Go to the settings page and add more numbers for your organizations.

Dynamic Phone Transfer

You can now use a webhook to dynamically return the number you want to transfer to, so you can add a simple staffing time sheet and transfer depending on which staff is online for that day.

End of RocketHub Lifetime deal

RocketHub lifetime deal is ending for this month, please remember to redeem your subscription! If you missed the lifetime deal, DM me and I will send you a private lifetime deal link.

Help us make the product better

YiMing from CallCow here. We have some exciting updates for this week! Here are the brief summary of new things we've shipped this week:

Voice V2 Infrastructure

We did an overhaul of our voice infra this month to help enable future features and help with some logging / voice issues that some of you are seeing - we will be slowly rolling them out in the up coming weeks.

As part of the rewrite - we are now adding ElevenLabs as our speech to text provider. More languages / voices will be enabled in the upcoming week for eleven labs.

Forms (beta)

Hi guys,

YiMing from CallCow here. Another week, another exciting round of updates!

We have some exciting updates for this week! Here are the brief summary of new things we've shipped this week:

White Labeling Support

You can now link other workspaces directly to your parent workspace. This is good for white labeling - so you can add your clients into the children workspace, and the billing will be tied to your master workspace.

More details here.

Knowledge base

Knowledge base is now in beta! You can go into the Knowledge tab and add your knowledge base from text or website scrapping - we also support daily scrapping, so you can keep your knowledge up to date. Every agent in your workspace will have access to the knowledge base.

After Call Webhook

For people working with other automations, after call webhook is now enabled, so you can integrate with your other systems. Check our webhook docs for more information.

More Integrations