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Order Status Definitions

  • Order Created – Order Created in Shopify, but not yet sent to Amazon
  • Sent To Amazon – Order was sent to Amazon, and can be cancelled
  • Received by Amazon – Amazon is working on the order, but it can still be cancelled by you
  • Processing by Amazon – Amazon is working on the order, and it CANNOT be cancelled by you
  • Cancelled – The fulfillment for this order has been cancelled in Amazon Seller Central. You must still cancel and refund this order in Shopify!
  • Shipped – The order is on the way to the customer
  • Amazon cannot fulfill – Amazon cannot fulfill the order, click the icon in the table above for details
  • Amazon marked Invalid – Typically an item of the order address is invalid, click the icon in the table above for details
  • Failed – The order failed with Amazon, click the icon in the table above for details

Amazon order status meaning – briefly

If an amazon order status shows a failure for any reason, you should recreate the FBA portion of the order in Amazon Seller Central to resolve it. Understanding the amazon order status color meaning helps identify such cases. See instructions below.


To submit an order through Amazon’s MCF program open up your seller central dashboard and go to your FBA Inventory, select the checkbox next to a FBA product, at the top of that product table is an “action” button, click that and in the drop down select “fulfillment order”. Then simply follow the steps Amazon leads you thru and you will be able to place an order to be fulfilled by Amazon.

Below is a video explaining the new Order Page inside of the FBA Shipping app.