We replace spreadsheets, chat threads, and repetitive work with internal systems, integrations, and controlled AI.
We build internal apps, portals, automation, and integrations that connect ERP/CRM/e-commerce and reduce tickets, errors, and manual reporting — in clear sprints, without outsourcing.
How collaboration starts
Kickoff
45 minutes with a lead developer: goals, workflows, and current systems.
Rapid analysis
We rank what to build first, what to postpone, and where the critical dependencies are.
Mini brief
Scope, sprint plan, risks, and clear roles before you sign anything.
Operational bottlenecks
If your team still works like this, software is not a luxury. It is operational infrastructure.
Spreadsheets acting as systems
Manually copied data, conflicting versions, slow reporting, and decisions based on incomplete information.
WhatsApp and email approvals
Orders, documents, statuses, and responsibilities lost in hard-to-track conversations.
Disconnected ERP/CRM/e-commerce
The same data entered in multiple systems, without sync, alerts, or real visibility.
Support buried in repetitive questions
The team manually answers the same questions instead of handling cases that require human judgment.
Security-first
AI and integrations without security theater
When you connect AI to documents, tickets, customers, or ERP, risk is no longer only technical. We design data access, logging, permissions, guardrails, and human handover from the first stage.
Yahoo! Security Hall of Fame
Recognized for responsibly reporting an XSS vulnerability to Yahoo! (Silviu Stroe).
Nokia Responsible Disclosure
Official acknowledgement for responsibly reporting vulnerabilities in Nokia systems.
GDPR, roles, and audit trail
We design data access, permissions, logs, alerts, and human handover from the first stage.
Services
What we build when workarounds stop working
Nu vindem aplicații de dragul aplicațiilor. Alegem cea mai simplă soluție care reduce muncă manuală, erori sau timp pierdut: uneori e o integrare, uneori un portal, uneori AI, uneori o aplicație mobilă pentru teren.
AI for support, documents, and repetitive decisions
RAG on company knowledge, ticket triage, reply drafts, conversation summaries, OCR, and risk classification — with clear limits and human approval where it matters.
- Useful for support, documents, reviews, and invoices.
- Human handover when cases become sensitive.
Internal apps and B2B/B2C portals
We replace forms, spreadsheets, and manual workflows with daily-use software: orders, documents, approvals, dashboards, roles, and permissions.
- Workflows for internal teams, partners, or customers.
- Audit trail for critical actions.
Back-end, cloud & integrations
We build APIs, middleware, sync jobs, alerts, and dashboards that make existing systems work together.
- ERP, CRM, e-commerce, invoicing, and support.
- Retries, logs, alerts, and maintainable documentation.
Mobile apps for field teams
Offline-first, scanning, signatures, orders, reporting, real-time statuses, and back-end sync — when mobile actually saves time.
- Useful for field work, hardware, offline, and repeated use.
- Integrated with ERP/CRM/back-end, not isolated.
How we work
We start with the problem, not the technology
We choose the first high-impact flow, validate architecture, and deliver through sprints with demos, feedback, and budget decisions.
1. Operational diagnostic
We map the current process: people, systems, data, bottlenecks, volume, errors, and approximate manual-work cost.
2. Choose the first high-impact flow
We do not digitize everything. We choose one flow with near-term value: support, reporting, orders, documents, sync, or field work.
3. Prototype + architecture
We validate UI, data, integrations, risks, and success criteria before serious implementation work.
4. Sprints with demos and decisions
We deliver incrementally, with demos, feedback, and transparent budget/impact decisions.
5. Launch, onboarding, and evolution
We monitor, fix, onboard the team, and keep a clear roadmap for the next flows.
Case studies
Results that show what we can solve
Projects across AI support, field operations, hardware, integrations, and clearly marked internal products.
SwiftShop: Enhanced Customer Experience with AutoRAG
AutoRAG rollout for e-commerce support that reduced response time and wrong-part returns.
See how we reduced repetitive supportSFA app for event organizers
SFA mobile platform for event operations with ERP integrations and offline capabilities.
See field digitizationCutter Plotter application for cutting protective films
Mobile workflow and driver logic for cutter plotters used in protective foil operations.
See hardware integrationRecenzo – AI-powered Google review management
Multi-tenant SaaS platform that syncs Google reviews across locations and drafts AI replies with multilingual support and risk controls.
See AI SaaSTechnical user feedback
Built to just work
Feedback from people who use the software we ship every day.
“I use several apps built by Brainic daily — from web dashboards to iOS apps with real-time processing and AI integrations. Everything just works, updates come fast, and Silviu is always available. A team you can count on.”
Michael Gross
Technical User & Long-term Collaborator
Blog
AI and digitalization ideas you can apply
Practical articles on using AI and custom software without huge budgets.
May 23, 2026
Why an AI Chatbot Without Human Handover Becomes a Support Risk
Why an AI support chatbot needs human handover: limits, sensitive cases, escalation, audit, and protecting the customer relationship.
May 23, 2026
How to Calculate the ROI of AI Automation in Support
A practical way to calculate ROI for AI support automation: volume, time saved, operating cost, risk, and human handover.
May 23, 2026
How to Connect ERP, CRM, and E-commerce Without Replacing Everything
A pragmatic approach to ERP, CRM, and e-commerce integrations: source of truth, APIs, sync, errors, monitoring, and phased rollout.
Operational diagnostic
Describe the process you want to improve. We will come back with a realistic plan.
Tell us how you work now, what systems you use, and what success means. We reply with concrete questions, not a generic pitch.
Fast process, low bureaucracy
45 min
Goals, context, constraints.
Clear proposal
Solution plus sprint plan.
Iterative delivery
Demo and feedback every sprint.