About BeyondTrust Support
You can dramatically broaden service desk reach with the new BeyondTrust Android Customer Client. Employees and end users with popular Android-powered mobile devices can get the fullest support they need to be more...
You can dramatically broaden service desk reach with the new BeyondTrust Android Customer Client. Employees and end users with popular Android-powered mobile devices can get the fullest support they need to be more productive while mobile. Once connected to a Remote Support Representative, you can securely chat and receive support from the Representative by allowing them to view your screen, view your mobile devices system information, and share your live camera feed.
Feature Overview:
Screen Sharing – Share your device’s screen in real-time.
BeyondTrust InSight – Extend your representative’s vision by streaming live video.
Chat – Chat back and forth with your representative.
Note: The BeyondTrust Android Customer Client works with existing BeyondTrust installations with version 19.1 or greater and support sites with trusted CA-signed certificates.
If encountering problems attempting to uninstall, ensure the app is deactivated in the Device admin apps settings menu.
The File Transfer feature has been removed from this app due to Google Play Store app approval restrictions. If you require the File Transfer feature to support your users, please contact BeyondTrust Support for other options.
BeyondTrust Support users can optionally approve the use of an Accessibility Service to allow a Representative to further support and manage their device. When starting a Support Session, the app may request that the Support Accessibility Service be enabled in order to grant the connected Remote Support Representative key and gesture input capabilities while they view the display through Screen Sharing. No personal information is collected by this Accessibility Service.
Previous Versions
Here you can find the changelog of BeyondTrust Support since it was posted on our website on 2013-08-23 08:56:16.
The latest version is 2.2.25 and it was updated on 2026-06-11 11:36:37. See below the changes in each version.
BeyondTrust Support version 2.2.25-a2ae6c3b
Updated At: 2026-04-08
BeyondTrust Support version 2.2.24-69ce6afd
Updated At: 2026-01-21
Changes: Bug fixes
New managed configurations
BeyondTrust Support version 2.2.23-ab461b6a
Updated At: 2025-09-29
Changes: Fixed an issue with Samsung devices unable to start a session
BeyondTrust Support version 2.2.22-783be685
Updated At: 2024-12-18
Changes: Bug fixes
BeyondTrust Support version 2.2.21-8b5ab251
Updated At: 2024-09-11
Changes: Bug fixes
Update minimum OS version to Android 10
BeyondTrust Support version 2.2.20-d4e49a62
Updated At: 2024-05-07
Changes: Android TV support, branding update.
BeyondTrust Support version 2.2.19-a4cdef93
Updated At: 2023-07-13
Changes: New issue submission option to request a support session.
Bug fixes.
BeyondTrust Support version 2.2.17-24510f44
Updated At: 2021-06-08
Changes: Web Browser and Image Gallery session tab deprecation.
Updated translation coverage, including new Russian localization.
Bug fixes.
BeyondTrust Support version 2.2.16-bfc6310b
Updated At: 2020-12-09
Changes: Support for full device control.
Chat notifications will now appear if the app is not in focus.
BeyondTrust Support version 2.2.15-2325837a
Updated At: 2020-10-20
Changes: Added full support capability for Zebra devices.
Disclaimer
Official Google Play Link
We do not host BeyondTrust Support on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for BeyondTrust Support is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
