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FAQ
How will I listen to my exclusive podcast or audiobook?
You can listen in your preferred podcast app.
Can I use my current podcast app?
We support Apple Podcasts, Spotify, Overcast, Pocket Casts, Podcast Addict, Castbox, BeyondPod, Downcast, PlayerFM, Breaker, and RadioPublic.
Sorry, but we do not support Stitcher, Podbean, or NPR One.
You’ll also be able to listen to your audiobook or podcast purchase online.
What types of payment do you accept?
You can pay with any major credit cards, as well as Apple Pay on iOS and Google Pay on Android.
Who made this?
Your seamless listening experience is powered by Supporting Cast. Contact help@supportingcast.fm for support.
How is the new VIP system different than the old system?
The new system is easier to use and more reliable. In the past, a user logged in to their podcast in their favorite podcast app. This is no longer supported in several apps. This new system allows you to log in once, and it will just work thanks to a magic link
Why do I need to log in to Supporting Cast?
Your account and credit card information have been moved safely and securely from our old system to Supporting Cast and Stripe. Once you log in to Supporting Cast, you'll get your new podcast feed to add to your app. You can also listen on this website. The RSS feed you've used in the past will be retired in May of 2026 and will no longer update, so you'll need to get the new RSS feed.
Do I need to re-enter my credit card in this new system?
Your account and credit card information have been moved safely and securely from our old system to Supporting Cast and Stripe. Once you log in to Supporting Cast, you can manage your existing data there.
How does this work?
Please select your tier, either monthly or annually, and then once you've paid, you will be directed to a page that will give you a magic link that will open the new podcast feed automatically in your podcast app. So, for instance, if you listen in Apple Podcasts, please click the Apple Podcasts icon, and it will automatically open the podcast feed in your app, allowing you to easily subscribe.
Where is VIP Video?
We have decided to discontinue the VIP version of the video due to its similarity to our daily YouTube broadcast. YouTube offers an ease of use for video viewers that we could not match, so to provide the best possible experience, we are asking people to watch the show daily here: https://www.youtube.com/@bobandtomshow
Where are the archived albums?
We have decided to discontinue the archives of the past B&T albums for two reasons:
The feature did not function well, and sometimes not at all.
Many of the album cuts were licensed for CDs and not streaming.
Please listen to our bits here: https://open.spotify.com/artist/0SI0g3hl5j7QqYkpCNUoBv?si=ymZ5ZE_kRuCkiEr3jvjakQ
Is there a price difference?
No. The price is still $6.95 each month or $54.95 for 12 months (Save $28.45 per year!)
The VIP service is over 20 years old and has never raised prices!
Why is there no 6 month option?
Supporting Cast does not offer a 6-month subscription, so VIPers will need to choose a monthly or annual plan when their term ends.
Will my card renew at the end of my current term?
Yes, your card will process at the end of your term. We have safely and securely transferred your information from the old system to Stripe.
Where is the VIP Radio Stream?
Once logged into your new Supporting Cast account, you will see a link to click through to a VIP Radio website. Please bookmark this for repeated access.
Why is VIP no longer available in the app?
Unfortunately, we had to make a choice with this new system. We could dramatically improve the quality and reliability for podcast listeners, or we could keep everything the same for easier app use. When we looked into usage, the vast majority of VIP users listen to the podcast in Apple Podcasts or a similar app and not the BOB & TOM App. Even fewer used VIP video. So we decided to build a system for the large majority of customers, and we are sorry if this causes frustration. Your experience with Apple Podcasts, Overcast, or Downcast will be comparable.