Resources

C&R Software Is Not FICO Debt Manager. Here's What Changed and Why It Matters.

Carol Byrne — Fri, 03 Apr 2026 10:30:00 GMT

C&R Software is an independent collections and recovery technology company formed when Jonas Software acquired the Debt Manager platform from FICO in 2021. The product, team, and 40+ years of domain expertise carried over. The corporate parent, roadmap, and pace of innovation did not. C&R Software is not FICO, and Debt Manager is no longer a FICO product.

Rethinking collections in a complex banking environment

Chris Hopkins — Wed, 01 Apr 2026 07:29:59 GMT

For many banks, collections has become harder to simplify at the exact moment it’s becoming more important to get right.

How digital banks balance AI and humanity

Carol Byrne — Mon, 30 Mar 2026 04:15:00 GMT

Digital banks are built for scale. In Asia, customers sign up on apps, loans get approved in seconds, and whole financial journeys run through mobile screens.

Rethinking collections for digital banks in southeast Asia

Carol Byrne — Fri, 27 Mar 2026 08:30:00 GMT

After years of explosive growth in digital banking, fintech lending, and ecosystem-driven credit, the dust is finally beginning to settle across Southeast Asia.

Responsible digital lending in Malaysia

Carol Byrne — Wed, 25 Mar 2026 10:30:00 GMT

Across Southeast Asia, digital banking and alternative lending have expanded rapidly. Mobile-first financial services, embedded finance platforms, and digital lenders have significantly increased access to credit, particularly for consumers and small businesses historically underserved by traditional banking models.

Top 7 Advanced Debt Recovery Systems for Large Scale Collections

Carol Byrne — Mon, 23 Mar 2026 11:45:00 GMT

Why a one size fits all approach fails in complex lending

Chris Smith — Fri, 20 Mar 2026 09:15:00 GMT

Financial institutions have spent decades refining their lending and collections strategies. Yet many still rely on frameworks built for a simpler time.

Collections is now a CX channel

Ed Wallen — Wed, 18 Mar 2026 20:15:03 GMT

Today's customers expect more from their banks, especially when it comes to collections. In this podcast, C&R Software's Nags Odedra and Jeremy Russell give a quick taste of how banks are using AI to deliver personalized service at scale.

Dave Wasik, Partner at 2nd Order Solutions, and Ed Wallen, CEO of C&R Software, will unpack how this works in practice at CBA Live. Join them on Monday, March 30 at 12:30 PM for their session on Collections as a CX Channel.

9 Top Debt Collection Software for AR Teams

Carol Byrne — Wed, 18 Mar 2026 17:52:27 GMT

Finding the best debt collection software for AR teams is more critical than ever as the global market is projected to surpass $11,393 million by 2034. Rising DSO and increased pressure on working capital have made traditional collection methods insufficient. Your customers expect digital, omnichannel communication, and you need to keep collections in-house before turning to third party services. Companies need accounts receivable collections software as they seek better control over their financial operations. This piece breaks down nine top AR collections software solutions to help you choose the right fit for your team.

The pressures shaping modern originations in 2026

Martin Germanis — Mon, 09 Mar 2026 08:00:00 GMT

Financial organizations are entering 2026 under a level of pressure that goes well beyond volume targets or marginal gains in conversion. Credit decisions aren’t just operational calls anymore, they’re strategic moves impacting growth, fraud exposure, customer experience, regulatory responsibility, and more.