The CircleLoop Blog

Is your small business getting the most from its existing tech stack?

Jacob Stear — Mon, 13 Mar 2023 13:28:50 GMT

A tech stack is the combination of tools and platforms that keeps your business running smoothly. Everything from your phone system and CRM to your internal communication platform and your cloud storage system is included.

Why it's so important that your tech stack is future proof

Jacob Stear — Fri, 20 Jan 2023 16:40:00 GMT

When making key business decisions, how far into the future do you consider? It can be tempting to prioritise positive short-term impact over more long-term implications. This type of thinking can often be short-sighted and can lead to two-year cycles of change that cost more time and resources in the long run.

Boosting customer satisfaction with just one phone call

Jacob Stear — Tue, 10 Jan 2023 16:26:00 GMT

A customer’s perception of your business is a fragile thing. Even the most innocuous of interactions, whether positive or negative, can significantly impact how someone feels about you.

Is your phone system ready for 2023 or is it time to upgrade?

Jacob Stear — Thu, 05 Jan 2023 16:16:00 GMT

Often, it can feel as though your business day is five minutes long. With so many meetings, customer interactions and ad hoc tasks it can be tough to sit down and think about more long-term issues. Planning considerations get pushed by a day, week or month and you never really find the right time to think outside the day-to-day running of your business.