Customer Service Inquiry Form
Thank you for reaching out to SUPER. 

If your event is happening soon, please refer to your VIP check-in email or contact the customer service phone number listed in the bottom of the VIP check-in e-mail, and the onsite team will be happy to help you!

If your event is more than 3 days away and you’re waiting for your VIP check-in information - please click HERE!

If your question isn’t covered, please complete the form below and our team will respond as soon as possible.

📌 Before submitting: Many questions can be answered through the FAQs on our website. To find them, select your tour in the right-hand menu, scroll to VIP Experiences, and click on Frequently Asked Questions.

Please complete the form below so we can assist you as quickly and effectively as possible. Providing accurate and complete information helps us resolve your inquiry.
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FULL NAME OF TICKET PURCHASER *
If you are not the original purchaser, please include both your name and the purchaser's name.
YOUR EMAIL ADDRESS *
We will send our reply to this email address. If you're not the original purchaser, please also include the email used during booking. This helps us find your order faster.
YOUR CONTACT PHONE NUMBER
Please include your country code.
ARTIST OR TOUR NAME *
Example: Metallica / Katy Perry / Knotfest
EVENT REGION *
EVENT CITY *
Example: Boston / Sydney / Rome
EVENT DATE *
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DD
/
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VIP PACKAGE NAME (if known)
You can find this in your confirmation email or booking receipt.
PLEASE DESCRIBE YOUR INQUIRY *
Provide as much detail as possible to help us resolve your issue efficiently. Include any relevant info not already mentioned (e.g. who will be attending, specific issues or concerns, etc.)
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