I have their chatbot on my website, which collects leads, makes offers, responds to customers, and works (because I've lost count of how many other solutions I've had). I am one of those people who value good customer service, and here they have that rare talent for working with customers, where you feel that they really care about your success. They will implement, train, take care of integration, and be with you every step of the way. I recommend them to everyone.
The AI team member that never sleeps
Automate support & capture leadsThe #1 AI customer support platform
BetterCX is the AI chatbot for business websites that instantlyanswers questions and books meetings straight to your calendar
TRUSTED BY
Companies that grow with BetterCX
Dozens of companies use the BetterCX customer support platform every day to automate customer service and improve customer experience.
Testimonials & stats
50+
ACTIVE COMPANIES
5/5
CUSTOMERS RATING
5+
AGENCY PARTNERS
10K+
MESSAGES HANDLED
A great tool! BetterCX significantly improves customer service through the use of AI. Intuitive interface and real time savings.
Absolute professionalism and 100% understanding of the client's/company's needs. No unnecessary nonsense, solutions delivered on time and tailored to the needs and profile of the company.
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Join our partner program and earn recurring revenue from each client.
Key features of our AI customer service automation
Automated customer service 24/7
Your customers get help in seconds, even at night. BetterCX is an AI customer support chatbot on your website that answers questions, shows offers, and never gets tired.
Turn chats into qualified leads
Instead of simple contact forms, our customer service automation software chats with visitors, asks a few easy questions, and sends ready-to-buy leads straight into your CRM.
Your own AI support team
BetterCX acts like a full customer support system. You can create multiple AI agents for sales, support, or bookings—each one knows your company knowledge and hands over to a human when needed.
Customer service
Everything you need to automate customer service for your business
Set up automated customer service in 3 simple steps
Add an AI chatbot to your website in a few clicks
Place the BetterCX customer support chatbot on your website. A friendly message invites visitors to chat instead of ignoring a static contact form.
Add BetterCX to your siteConnect it to your knowledge and support system
Upload FAQs, service descriptions and pricing or connect BetterCX to your customer service software or CRM. From then on, automation runs on your own data and rules.
See how it learnsLet AI handle chats, leads and support tickets
The AI assistant answers repetitive questions, guides people to the right offer and creates leads or support tickets in your CRM. Your team joins only when a human touch is really needed.
Book a live demoOptions
All customer conversations in one support system
BetterCX works like customer support software with a shared inbox. All chats, emails and messages land in one place, so your team never loses a single conversation.
See the unified inbox
Customer conversation analytics that show what people need
Our conversation analytics software reads your customer chats and tags topics, intent and sentiment. In a few clicks you see which questions repeat and where you lose sales.
See analytics in actionCustomer service knowledge base and help center
BetterCX includes knowledge base software for your customer service team. You update one place, and the AI assistant and help center give customers clear, up‑to‑date answers.
Explore the knowledge base
Tailored customer service automation for your business
For service companies and B2B
BetterCX captures leads, qualifies clients, and schedules meetings automatically. It's the perfect customer service software to grow your sales without hiring more people.
For ecommerce customer service
The AI assistant analyzes your store, recommends products, and instantly answers questions about orders and shipping status. Stop cart abandonment in real-time.
Connects with your favourite customer service software and sales tools
Link BetterCX to your CRM, e-commerce platform or email. No coding, no hassle.
Pricing
PRICING
Simple pricing, no surprises
You pay for conversations, not for seats. Start for free — credit card not required.
Starter
Perfect to test our AI customer support chatbot on your website.
$24.99/ mo
when billed monthly
- 5 leads
- 1 integration
- 1 user
- 1 project
- 0 agents
- Calendars: No
- Analytics: No
- 1,600 $BCX / month
Most popular
Growth
For growing teams ready to fully automate customer service.
$49.98/ mo
when billed monthly
- Unlimited leads
- 3 integrations
- 2 users
- 1 project
- 3 AI agents
- Calendars: Yes
- Analytics: Yes
- 4,000 $BCX / month
Professional
Complete customer service software setup with AI agents and CRM connections.
$119.96/ mo
when billed monthly
- Unlimited leads
- Unlimited integrations
- 5 users
- 2 projects
- Unlimited AI agents
- Calendars: Yes
- Analytics: Yes
- 14,000 $BCX / month
Ultimate
Custom customer service automation tailored for enterprise volume.
$299.97/ mo
when billed monthly
- Unlimited leads
- Unlimited integrations
- 15 users
- 5 projects
- Unlimited AI agents
- Calendars: Yes
- Analytics: Yes
- 40,000 $BCX / month
Automate customer service for free – no card required
Try our AI customer support chatbot today. Sign up in minutes or book a quick demo with our team.
FAQ
Frequently asked questions
BetterCX integrates seamlessly with any platform. For custom HTML/CSS/JS or React/Next.js sites, you simply paste a short code snippet. For WordPress and Shopify, we provide dedicated plugins that connect the customer service software automatically without coding.
Yes. Our automated customer service platform is fully GDPR compliant. The AI chatbot minimizes data collection, processes data securely, and allows users to easily request data deletion according to privacy regulations. We also offer a DPA for business clients.
No, it's designed to empower them. The AI chatbot handles up to 80% of repetitive questions instantly. For complex issues that require a human touch, it automatically collects the customer's contact details and forwards the full conversation history to your team.
Absolutely. BetterCX actively engages visitors instead of waiting for them to fill out a form. The conversational AI asks qualifying questions, captures contact details, and sends ready-to-buy leads directly to your CRM or inbox.
Training takes just a few minutes. You upload your existing documents, FAQs, or provide links to your website. The AI instantly learns your company's data and starts providing accurate answers based strictly on your rules.
When the AI is unsure, it never guesses. Instead, it politely informs the user, provides direct contact details to your business, or asks the user to leave their email so your team can follow up later.
Pricing scales with your needs (Starter, Growth, Professional, Ultimate). You can test the AI customer service software completely for free—no credit card required. Upgrading unlocks more integrations, AI agents, and conversation analytics.
Have another question? Write to us or schedule a demo.