Reading and Leeds Competition 2024

1. The competition is open to all residents of the UK, the Channel Islands and the Isle of Man aged 16 or over on the date of entering the competition (unless otherwise stated), except BBC or BBC Group Company employees, their close relatives or anyone connected with the competition or the particular prize being offered. Entrants under the age of 18 must obtain consent from their parent/guardian before entering.

2. Radio 1 will be giving away tickets to Reading or Leeds festival from Monday 12th August 2024 to Thursday 15th August 2024. The competition includes tickets to either Reading or Leeds Festival 2024.

Here is how the competitions will work:-

BBC Radio 1 Breakfast presenter will tell the audience which ‘trigger song’ they need to be listening out for to enter to play for tickets to the festival. The trigger song could appear at any point during the show. The competition will not open for entries until the ‘cue to call’ message within the trigger track is played. It is the ‘cue to call’ message, rather than the song itself that opens the phone lines.

Once the trigger track is played, the presenter will interject with a reminder of the entry details including the number to phone. Lines will be open for around 15 to 20 minutes whilst Radio 1’s phone handlers register entries, and to ensure sufficient numbers of entries have been registered to enable the head-to-head game to occur. You must listen out on air for specific opening and closing times. You will only be entering for a chance to win the prize advertised by the presenter for this specific competition. The competitions will advertise tickets for the specific festival.

Entrants will choose which festival they would like to attend. Two entrants each from opposing festival choices, i.e. Reading and Leeds which come on air to take part in a head to head quiz. Winners are not allowed to re-enter for subsequent rounds of the competition.

Radio 1 will keep reminding audiences which trigger song they are listening out for and how to enter once the competition opens.

3. Registration to take part in the competition is only available by using the following method:
by phoning 03700 100 100 during the 15 minute registration window described above. Standard geographic call charges apply. No other method of entry will be accepted. Each entrant must enter the competition on their own behalf, and register using their own phone. The BBC reserves the right to disqualify any entrant in its absolute discretion.

4. During the 15 minute registration period, Radio 1 phone handlers will be taking calls from entrants. During these calls, handlers will conduct eligibility checks, and ask ‘how much do you want to win this prize and why?’ We will score the entrant’s answer to this question based on their passion for the prize. The entrant with the highest overall score for each festival choice will come on air to play ‘Don’t Get It Wrong’.

The entrant must be available for the immediate 30 minutes after registration closes to answer their phone if called by Radio 1. If the call is not answered on the first attempt, or if there is no answer after 20 seconds of the phone ringing, or the shortlisted caller is rude or abusive then they will not be considered. The next highest scoring entrant will then be called to enter the competition on air in their place.

5. The competition mechanic will be the same throughout the week, two callers from opposing festival choices will go head to head in a quiz (questions about Reading and Leeds Festival) and attempt to be first to give a correct answer to a question. If an entrant is the first to give a correct answer, they win the prize. However, if the first entrant to give an answer gets it wrong the opposing entrant wins instantly. If neither contestant gives an answer within the time window another question will be asked. The competition will continue with different questions until one of the contestants gives an answer. The game is called ‘Don’t Get It Wrong’.

It is essential the caller is able to give a clear, audible answer within 5-second the time window that follows each question, otherwise their response will be invalid and will not count. If an entrant loses phone connection and cannot be reconnected after a maximum of 2 attempts to phone them back, a back-up caller may be brought to air to take their place.

The prize being offered:
- 2 Tickets to Reading or Leeds and get priority access to Radio 1’s artist photobooth.
- You will be given a choice between attending Reading or Leeds Festival.
- Travel and accommodation are not provided.

6. Winners will be offered a priority Radio 1 Photobooth experience at either Reading or Leeds Festival subject to artist availability and restrictions. Line-ups may be subject to change and winners may not be offered a choice of artist. Winners will be offered access to one slot only for priority access. It will be the winners’ responsibility to follow instructions from Radio 1 or the Festival organisers, such as ensuring they are available for the experience, meeting at the meeting point on-time, and abiding by all health and safety and event rules; otherwise this aspect of the prize may not be able to be awarded and may not be able to be rearranged. The BBC has no obligation to award this element of the prize or offer any alternative should the winner not be able to follow the rules or instructions.

7. In the event that a prize cannot be given away, or if the contestant(s) is disqualified, or turns out to be ineligible, the prize may be re-advertised and rolled later into the show that day. Prizes are not rolled over to subsequent days.

8. The BBC's decision as to entrants and winners is final. No correspondence relating to the competition will be entered into.

9. Entrants agree to take part in any post-competition BBC publicity if required. Prize providers may also wish for entrants to participate in their own post-competition publicity but this will be for the winner’s to consent to separately.

10. Information about Reading and Leeds festival competition will be announced on Radio 1’s social media and webpages at the start of the competition period. The webpages will include specific terms and information about the prize.

11. The prize is tickets to the festivals mentioned above and as described on the Radio 1 website. The prize may include additional requirements which alter the eligibility of that particular round of the competition, impose additional rules or restrictions specific to that prize. You must read the particular prize description carefully before entering. The particular prize may require collection or additional actions to be taken for fulfilment. The BBC is not responsible for winners failing to follow instructions. There will be no additional elements, fees or expenses covered (including but not limited to travel or accommodation) unless expressly stated in the particular prize description.

Further information about Reading and Leeds Festival can be found here and here. The BBC is not responsible for the content on third party websites.

12. Radio 1 aims to be as inclusive as possible therefore if the winners and/or their guest (if applicable) have any health or accessibility requirements, these need to be disclosed to the BBC prior to prize fulfilment so we can assist in making the experience as accessible as possible. In order to fully experience the prize that includes experiences or ticketed events, there may be some Health & Safety requirements imposed by BBC, the promoter or the venue. These will need to be followed prior to those elements being experienced. The winner and their guest (if applicable) must also comply with the health, safety and security policies at any venue associated with the prize.

13. If the prize includes tickets or entry to an event, the BBC will not be responsible for any failure of the winner and/or guests (if applicable) to gain entry or re-entry to the event due to their behaviour or failing to meet the admission requirements. The BBC will not be responsible for suspension or cancellation of events that may form part of the prize, including though governmental restrictions. In such cases, only the tangible part of the prize will be fulfilled. If the prize includes access to a sporting event, the winners and guests (if applicable) must not be subject to any order banning them from attending such sporting events.

14. If the prize includes international travel, it is the responsibility of the winners and guests to ensure that they can enter the country concerned: that they have a valid passport and entry documentation (including but not limited to sufficient length of time on the passport and visas or visa waivers), and that they have appropriate travel insurance. The BBC shall not be responsible for ensuring passport validity, providing or arranging visas or similar entry documentation or arranging travel insurance for the winners or their guests.

15. The entrant must observe specific age restrictions before entering the competition.

16. Neither the BBC nor any of the prize providers will be liable for any costs, expenses or arrangements that a winner(s) may incur at any time in connection with the prize (including, but not limited to, any travel, accommodation, food or any other expenses which do not form part of the prize). Where travel is required to make use of the Prize, the winner(s) is(are) solely responsible for expenses and arrangements not specifically included in the Prize. This may include travel, accommodation and any necessary travel documents, passports and visas. The winner(s) is(are) responsible for ensuring they are able to accept the Prize as set out in and in accordance with these terms and conditions. Neither the BBC nor any prize provider will be responsible if a winner is unable to make use of the Prize by reason of availability or otherwise. In such circumstances the BBC reserves the right to award the Prize to another entrant.

17. The prizes are non-exchangeable, non-transferable, and are not redeemable for cash or other prizes.

18. Winners are excluded from subsequent rounds of the competition.

19. This competition is conducted in line with the BBC's code of conduct for competitions, which can be found on https://www.bbc.com/editorialguidelines/guidance/code-of-conduct

20. The BBC, their sub-contractors, subsidiaries and/or agencies cannot accept any responsibility whatsoever for any technical failure or malfunction or any other problem with any server, network, system or otherwise which may result in any registration not being properly logged or not recorded.

21. The BBC reserves the right to (i) amend these terms and conditions in any way; (ii) disqualify any entrant or winner who breaches these rules, has acted fraudulently in any way or brings the BBC into disrepute (in its sole discretion); (iii) disqualify any entrant or winner, withdraw or substitute any prize should an entrant winner or guest at any stage exhibit inappropriate or dangerous behaviour (including, but not limited to, being under the influence of drugs, alcohol or causing a nuisance) before, whilst on air or afterwards in relation to this competition; (iv) impose additional entry requirements, restrictions or additional rules should the specific prize on offer requires it (including, but not limited to, additional age or other event entry requirements, or require a parent or guardian to be present if the winner or a guest is under 18 for some or all of the prize); and (v) cancel or vary the competition at any stage, if deemed necessary in its opinion, or if circumstances arise beyond its control.

22. Entrants will be deemed to have accepted these rules and to agree to be bound by them when entering this competition.

23. The competition is run by the BBC. The applicable law is that of England and Wales.

Your trust is very important to us. This means the BBC is committed to protecting the privacy and security of your personal data. It is important that you read this notice so that you are aware of how and why we are using such personal data. This privacy notice describes how we collect and use personal data about you during and after your relationship with us, in accordance with data protection law.

Why are we doing this and how can you participate?

Audiences are at the heart of everything we do at the BBC. We actively engage and ask our audience to take part and contribute in a variety of ways, including via telephony competitions.

Information on how to take part will be explained on-air or online including the specific competition rules that apply.

If you appear on-air, this may include the programme being available online and/or on demand, and your contribution may be used again in a future broadcast.

We may use your on-air appearance (if applicable) for promotional purposes on the BBC’s social media sites.

What personal data will the BBC collect and how will we use it?

The BBC will collect and process your personal data for the purposes of administering the telephony competition; keeping a record of winners for compliance and auditing purposes; to create broadcast content; and to provide the winner with their prize.

Personal data

Depending on the nature of the competition, the BBC may collect and process the following personal data about you:

• Full name
• Phone number
• Your age, or confirmation you are old enough to take part
• A broadcast recording of your voice
• Your opinions, answers to our questions and biographical information you may wish to share

We may also collect your email address or postal address if you are a winner so that we can send you your prize.

Who is the Data Controller?

The BBC is the “data controller” of your personal data. This means that the BBC decides what your personal data is used for, and the ways in which it is processed. For the avoidance of doubt, your personal data will be collected and processed solely for the purposes set out in this privacy notice. As the data controller, the BBC has the responsibility to comply, and to demonstrate compliance with, data protection law.

Lawful basis for processing your personal data

The lawful basis on which the BBC processes the personal data is the performance of its public task. The BBC’s role is to act in the public interest and to serve all audiences with content which informs, educates and entertains.

We also have a legal obligation to process the personal data of the winners to comply with relevant competition regulations.

Sharing your personal data

The BBC works with our approved third-party providers who help us to provide some of our services. These partners only use your personal data on behalf of the BBC and not independently of the BBC. For telephony competitions we use a third-party telephony platform.

We may share personal data with a third party where required or permitted by law.

Retaining your personal data
Personal data stored on the telephone platform, such as contact telephone number and any call recordings will be kept [12 months] (15th August 2024).

Other personal data from unsuccessful entrants will be retained until 19th August 2024.

We keep records of winners and runners-up for two (2) years for auditing and compliance purposes.

If you appear on a broadcast, the programme will be retained and archived in perpetuity by the BBC.

Your personal data will be stored in the UK and the European Economic Area (EEA).

Your rights and more information

You have rights under data protection law:

• You can request a copy of the personal data the BBC stores about you.
• You have the right to request that we rectify any inaccurate or incomplete personal data that we hold about you.
• You have the right to ask for the personal data we collect about you to be deleted, however there are limitations and exceptions to this right which may entitle the BBC to refuse your request.
• In certain circumstances you have the right to restrict the processing of your personal data, or to object to the processing of your personal data.
• You have the right to ask that we transfer the personal data to you or to another organisation, in certain circumstances.

You can contact our, Data Protection Officer if you have questions or you wish to find out more details about your rights, please visit the BBC’s Privacy and Cookies Policy at http://www.bbc.co.uk/privacy.

If you have a concern about the way the BBC has handled your personal data, you can raise your concern with the supervisory authority in the UK, the Information Commissioner’s Office (ICO) https://ico.org.uk/.

Updating this privacy notice

We will revise the privacy notice if there are significant changes to how we use your personal data.