📖 AxiaChat AI Documentation
Everything you need to set up, train, and get the most out of your AI chatbot.
What is AxiaChat AI
Overview of the plugin, what it does, who it's for, and how it works at a high level.
Installation & Setup
Install the plugin, add your API key, run the Easy Config wizard, and deploy your first bot in 5 minutes.
Features Overview
A complete tour of all features: RAG, multi-provider AI, tools, lead capture, appointments, and more.
Training Guide
A beginner-friendly guide to instructions & context — the two pillars of chatbot training.
Context & RAG
Sources, indexing, embeddings, auto-sync, advanced settings, and how the RAG pipeline works.
AI Tools
Web search, email notifications, custom actions, and the rules engine.
Lead Capture
Automatically collect visitor emails, names and phone numbers during conversations.
Appointments
Let your chatbot book appointments with calendar integration, availability checks and confirmations.
LiveChat
Seamlessly hand off conversations to a human agent when the bot can't help.
Email Alerts
Have your bot send email notifications to admins for support requests, feedback, and more.
Webhooks
Send conversation data to external services like Zapier, Make, or your own API endpoints.
MCP Servers
Connect to external tools, databases, and APIs using the Model Context Protocol.
Widget & UI
Colors, avatars, positions, window controls, start messages, placeholder text, and layout options.
Multiple Bots
Create specialized bots for different purposes and deploy them across your site.
Images in Chat
Display product images and visual content within chatbot responses.
File & Image Uploads
Let visitors send photos and PDFs directly in the chat — the AI sees, reads, and responds.
Quick Questions
Predefined question buttons that guide visitors and boost engagement from the very first interaction.
AI Providers
OpenAI, Anthropic Claude, and Google Gemini — setup, models, and choosing the right one.
Usage Limits & Costs
Control API costs with daily limits, rate limiting, and usage monitoring.
Logs & Analytics
Review conversations, track tool usage, monitor costs, and improve your bot over time.
Privacy & GDPR
GDPR consent, IP anonymization, data control, and compliance features.
Plans & Licensing
Compare plans, Freemius licensing, add-ons, upgrading from free to premium, and billing.