Metrics

It is time for the Friday “Operational Metrics” meeting, as I like to refer to it patting ourselves on the back and crowing like a bunch of rosters. We are supposed to be looking at metrics such as downtime, customer satisfaction, employee rewards and recognitions (Everyday Amazing), and our SLAs (Service Level Agreements).

This week I got a award, a silver award (should have been gold or platinum!). These awards give you points that you can save up and buy things from an on line catalogue. It seems like a nice thing until you realize how many points you need to get anything. One time I cashed in for a TV sound bar. It was such an inferior product I took it straight to goodwill. Maybe if you have no speakers it would be useful. But the sound on my TV was better without this one.

I will be so glad when I retire and I can forget about all this crap. But I will go to the meeting just before lunch and pretend to be happy about the praise, knowing full well my colleagues think I must have kissed butt to get it. Little do they know the woman who put in the award for me has been kissing my butt for months? Such a phony. It is all I can do to stay in her presence and do what she asks. But it comes with the job. Be nice (in person at least).

So happy Friday.

2 Responses to “Metrics”

  1. Happy Saturday too !

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  2. Silver is better than nothing. You will get gold next time!

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