Metrics

It is time for the Friday “Operational Metrics” meeting, as I like to refer to it patting ourselves on the back and crowing like a bunch of rosters. We are supposed to be looking at metrics such as downtime, customer satisfaction, employee rewards and recognitions (Everyday Amazing), and our SLAs (Service Level Agreements).
This week I got a award, a silver award (should have been gold or platinum!). These awards give you points that you can save up and buy things from an on line catalogue. It seems like a nice thing until you realize how many points you need to get anything. One time I cashed in for a TV sound bar. It was such an inferior product I took it straight to goodwill. Maybe if you have no speakers it would be useful. But the sound on my TV was better without this one.
I will be so glad when I retire and I can forget about all this crap. But I will go to the meeting just before lunch and pretend to be happy about the praise, knowing full well my colleagues think I must have kissed butt to get it. Little do they know the woman who put in the award for me has been kissing my butt for months? Such a phony. It is all I can do to stay in her presence and do what she asks. But it comes with the job. Be nice (in person at least).
So happy Friday.

June 8, 2019 at 2:23 pm
Happy Saturday too !
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June 25, 2019 at 4:28 pm
Silver is better than nothing. You will get gold next time!
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