attributes WP

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Popular: 2FA Setup Custom Login Pages IP Blocking Plugin Conflicts
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Multiple channels available — choose what works best for your situation.

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Self-service
Documentation

42 comprehensive articles covering installation, features, security configuration and advanced use cases.

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Detailed support from our team. Best for bugs, account issues and questions that need a personal response.

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Community
WordPress.org Forum

Free version support on the official WordPress.org plugin support forum. Monitored daily by our team.

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Developers
GitHub Issues

Report bugs, request features and contribute. Public bug tracker for transparent issue tracking.

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Pro & above
Live Chat

Real-time chat for Pro and higher tier customers. Available Mon–Fri, 9am–5pm ET. Quick resolution.

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Enterprise
Priority Email

Dedicated email support with guaranteed response SLAs for Business and Enterprise license holders.

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Browse by topic

Jump straight to the most visited sections of our documentation.

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Getting Started
5 articles
⚙️
Core Features
8 articles
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Pro Security
7 articles
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User Management
5 articles
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WooCommerce
4 articles
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Troubleshooting
8 articles
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Advanced Use Cases
6 articles
📋
Changelog
v1.2.2 current

Submit a support ticket

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New Support Ticket

Typical response: under 48 hours

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Response time by plan

Pro plans include priority support with guaranteed response windows.

PlanResponse SLALive ChatPriority
Core (Free) Community ——
Personal 48 hours ——
Professional 24 hours —✓
Business 12 hours ✓✓
Agency 6 hours ✓✓
Enterprise 2 hours ✓✓
💡 Tip: Before submitting a ticket, check the documentation — most issues are covered in our 42-article knowledge base.

📋 Before submitting, include:

  • Plugin version (Core or Pro)
  • WordPress & PHP version
  • Steps to reproduce the issue
  • Any error messages or screenshots
  • List of other active plugins

Frequently asked questions

Quick answers to the most common questions.

Core is free and available on WordPress.org. It includes custom login pages, role-based redirection and login form shortcodes. Pro adds Two-Factor Authentication, IP Blocking, Audit Logging, reCAPTCHA, custom registration forms and WooCommerce integration. See full comparison →
After purchasing you'll receive a license key via email. In WordPress admin go to Settings → Attributes Access → License and paste your key. Full activation guide →
Most common causes: the shortcode isn't on the page, a caching plugin is serving a stale version, or a theme/plugin conflict. Check our Login Page Not Displaying guide. If the issue persists, submit a ticket with your theme name and active plugin list.
Yes. Pro includes deep WooCommerce integration — custom My Account login pages, 2FA for customers, checkout login customization, and branded email templates. See the WooCommerce chapter for full documentation.
It depends on your license. Personal covers 1 site, Professional covers 3, Business covers 10, Agency covers unlimited client sites, and Enterprise includes multisite network support. View all plans →
We offer a 30-day money-back guarantee. Submit a ticket with your order details and select "Billing / License" as the category. Refunds are processed within 3–5 business days.

Still need help?

Our team is standing by. Average first response under 24 hours for Pro customers.