Redirection Not Working

Overview

Users not redirecting to the correct page after login/logout is one of the most common configuration issues. This guide covers all redirection problems and their solutions.

Issue 1: No Redirection After Login

Symptoms

<ul>
<li>User logs in successfully</li></ul>

<ul>
<li>Stays on login page instead of redirecting</li></ul>

<ul>
<li>Or redirects to default wp-admin</li></ul>

Solution 1: Configure Login Redirect

Set default redirect URL:

• Go to Users → Login Settings

• Find “Login Redirect” section

• Enter destination URL: /dashboard/

• Save changes

• Clear cache

Important URL format:

Correct:

/dashboard/ ← Relative URL

/my-account/

https://example.com/members/ ← Absolute URL

Wrong:

dashboard ← Missing slashes

dashboard/ ← Missing leading slash

www.example.com/dashboard/ ← Missing https://

Solution 2: Use Shortcode Parameter

Override via shortcode:

[attrua_login redirect=”/custom-dashboard/”]

This takes priority over settings page configuration.

Solution 3: Check for Redirect Conflicts

Other plugins that may override:

• WooCommerce (redirects to My Account)

• Membership plugins

• Custom login plugins

• Theme functions hooking into login_redirect

Disable temporarily to test:

Deactivate conflicting plugins one by one

Test login redirect

Identify which plugin interferes

Configure that plugin to work with Attributes

Issue 2: Role-Based Redirect Not Working

Symptoms

• All users redirect to same page

• Role-specific redirects ignored

• Some roles work, others don’t

Solution 1: Verify Role Configuration

Check role redirect settings:

Users → Login Settings → Role-Based Redirections

Ensure configuration like:

Administrator → /wp-admin/

Editor → /content-dashboard/

Author → /my-posts/

Subscriber → /member-area/

Default (no match) → /homepage/

Solution 2: Check Role Priority

WordPress uses first matching role:

Problem:

User has roles: [Subscriber, Customer]

Redirect for Subscriber: /blog/

Redirect for Customer: /shop/

User redirects to: /blog/ (first match)

Solution:

Order matters! Configure most specific roles first

Or ensure users only have one primary role

Solution 3: Test Role Assignment

Verify user actually has expected role:

• Go to Users → All Users

• Hover over user, click Edit

• Check “Role” dropdown

• Verify correct role assigned

Common issues:

• User role changed by another plugin

• WooCommerce assigns “Customer” role, overriding Subscriber

• Membership plugin assigns custom role

Issue 3: Redirect Loop

Symptoms

• Browser shows “Too many redirects”

• ERR_TOO_MANY_REDIRECTS error

• Page keeps reloading indefinitely

Solution 1: Check Circular Redirects

Identify the loop:

Problem Example:

Login redirect → /dashboard/

/dashboard/ requires login → redirects to /login/

/login/ redirects to → /dashboard/

= Infinite loop!

Solution:

Ensure destination page is accessible to logged-in users

Check page doesn’t force login redirect back to login page

Solution 2: Disable Force Login

Temporarily disable to test:

• Users → Login Settings

• Find “Force Login” setting

• Uncheck “Require users to login”

• Save and test

• If loop stops, configure exclusions properly

Properly configure exclusions:

Force Login Exclusions:

/login/

/wp-login.php

/wp-admin/admin-ajax.php

/register/

Solution 3: Clear Cookies

Browser cookies may cause loops:

• Clear browser cookies for your domain

• Close all browser tabs

• Open new incognito window

• Test login again

Issue 4: Logout Doesn’t Redirect

Symptoms

• Click logout link

• User logged out successfully

• Stays on current page or goes to wp-login.php

Solution: Configure Logout Redirect

Set logout destination:

Users → Login Settings → Redirections

Logout Redirect URL: /homepage/

Or use logout URL parameter:

Logout Create custom logout page:

Page: /goodbye/

Content:

“You have been logged out successfully.

Thank you for visiting!”

[Login Again Button]

Issue 5: Redirect Works Only Sometimes

Symptoms

• Redirection inconsistent

• Works for some users, not others

• Works on desktop, not mobile

Solution 1: Check Caching

Login pages shouldn’t be cached:

Cache plugin configuration:

• Exclude page: /login/

• Exclude page: /dashboard/

• Never cache pages with login forms

• Never cache personalized content

Cloudflare/CDN:

Page Rules:

URL: example.com/login

Setting: Cache Level = Bypass

Solution 2: Check User Capabilities

Verify destination page permissions:

Problem:

Subscriber redirected to /admin-panel/

But /admin-panel/ requires Editor role

User can’t access, redirects elsewhere

Solution:

Ensure redirect destination matches user capabilities

Use role-appropriate destinations

Issue 6: Mobile App Login Issues

Symptoms

• Website login works

• Mobile app login fails to redirect

• API authentication doesn’t redirect properly

Solution: Check REST API Configuration

For mobile/API access:

Don’t rely on redirects for API logins

Return JSON success response instead

Let app handle navigation

Disable redirects for REST API:

add_filter(‘attrua_disable_redirect_for_rest’, ‘__return_true’);

Issue 7: WooCommerce Conflicts

Symptoms

• WooCommerce overrides redirects

• Users redirect to My Account instead of custom page

• Checkout redirects not working

Solution: Configure WooCommerce Integration

Priority settings:

Users → Login Settings → WooCommerce Integration

Choose priority:

○ WooCommerce redirects take priority

● Attributes User Access redirects take priority

For most cases: Choose Attributes priority

Specific WooCommerce pages:

My Account login → Use WooCommerce default

All other logins → Use Attributes redirect

Issue 8: External Redirects Blocked

Symptoms

• Can redirect to internal pages (/dashboard/)

• Can’t redirect to external URLs (https://example.com)

• Security warning shown

Solution: Whitelist External Domains

Enable external redirects:

// Add to functions.php
add_filter('allowed_redirect_hosts', function($hosts) {
    $hosts[] = 'partner-site.com';
    $hosts[] = 'another-domain.com';
    return $hosts;
});

Testing Redirects

Systematic Testing Process

Debug Redirect Issues

Enable debug logging:

// Add to wp-config.php
define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);

// Login and check /wp-content/debug.log
// Look for redirect-related messages

URL Validation

Common URL Mistakes

❌ Wrong:

• /dashboard (no trailing slash)

• dashboard/ (no leading slash)

• www.site.com/page (no protocol)

• /page-with-typo/ (page doesn’t exist)

✅ Correct:

• /dashboard/

• /member-area/

• https://www.site.com/page/

• /existing-published-page/

Best Practices