Instructions for Taking ISTQB Exams and AT*SQA Exams at Testing Centers

If you are interested in taking an exam at a testing center, please read through the rules and instructions below. You should first purchase your ISTQB exam voucher.

You can see the steps of how to check days and times for testing centers in the scheduling area below. Testing centers are generally available Monday-Friday, depending on the location. To check specific locations, dates and times, you will need to have a free AT*SQA account. Click on My Account above to access or create your account.

Before You Start: Find a Testing Center Near You

Testing centers are available worldwide, but not in all locations. Check if there's a testing center available in your area before scheduling.

Step 1: Check Available Locations

Visit the Kryterion website to see a full list of available testing centers worldwide:

Kryterion Testing Center Locator
Note: This shows locations only, not available dates and times.

Step 2: Check Available Days & Times

To see available exam dates and times for testing centers, you'll need an AT*SQA account:

Visit atsqa.org/account and sign in (or create a free account)
Select "Online Exam Access"
Select "Accept" on the Proceed to Exam Scheduling page
In Webassessor, select "Schedule An Examination"
You can now view available testing centers, dates, and times

Tip: Some testing centers update their calendars close to the upcoming month, so if you don't see available times, check back later.

What You Need to Know Before Your Exam

ID Requirements:

You MUST bring a valid government ID
Acceptable forms: Passport, Driver's License, Government-issued ID card, or NIN

Important: Your government ID name must match exactly with the name on your AT*SQA account. Your name in the exam system must match your ID.

Authorization Code:

You will receive an authorization code in your scheduling confirmation email. You MUST present this to the testing center staff.

What You CANNOT Bring:

Food or drink during the exam
Headphones or earbuds
Electronic devices (phones, cameras, smart watches, signaling devices, pagers, alarms, recording devices)

Special Accommodations:

If you need special accommodations (extended time, accessibility needs, etc.), please contact AT*SQA well in advance of your exam date. Requests must be made ahead of time.

Rescheduling & Cancellation:

Important Deadline: You must reschedule your testing center exam more than 72 hours in advance to avoid a $90 rescheduling fee. You can reschedule the exam in Webassessor >> My Exams.

Refunds: Must be requested within 30 days of purchase.

Schedule Your Testing Center Exam

Follow these steps to schedule your exam at a testing center. You'll need your exam voucher code from your AT*SQA account.

Steps to Schedule:

Visit atsqa.org/account and sign in
Scroll down to locate your exam voucher code on your account page
Select "Online Exam Access"
Select "Accept" on the Proceed to Exam Scheduling page to continue to Webassessor
In Webassessor, select "Schedule An Examination"
Select your certification exam from the list (note "EXT" versions have extended time for non-native English speakers)
Select your preferred testing center location
Select your preferred exam date and time
Proceed to checkout
Enter your exam voucher code as payment
Any tax charges will be removed once the voucher code is applied
Complete your exam scheduling

Confirming Your Schedule: After scheduling, you can view, reschedule, or cancel your exam in the "My Exams" area of Webassessor.

Exam Day at the Testing Center

Here's what to expect when you arrive at the testing center on exam day.

Before You Arrive:

Find your testing center location and confirm the address
Know your authorization code from your scheduling email
Have your government ID ready
Plan to arrive at least 10 minutes early
Bring your ID and authorization code

At the Testing Center:

Arrive at least 10 minutes before your scheduled exam time
Present your authorization code and government ID to testing center staff
Complete check-in procedures
Staff will provide you with paper and pencil for notes if needed
You'll be shown to your exam station
Your exam is proctored at the testing center
Complete your certification exam

Testing Center Rules:

You must be 10 minutes early for your scheduled exam
No food or drink during the exam
No headphones or earbuds
No electronic devices allowed in the testing area
Paper and pencil are provided if you need to take notes
Your ID must match your exam registration name exactly

Important: Failure to have the proper ID at exam time will result in a $90 rescheduling fee and you will not be able to take your exam.

Special Accommodations:

If you need special accommodations (extended time, accessibility needs, etc.), please contact AT*SQA well in advance of your exam date. Requests must be made ahead of time.

Cancellation & Rescheduling:

Testing Center Exams: Must reschedule more than 72 hours in advance to avoid a $90 rescheduling fee
Refunds: Must be requested within 30 days of purchase

After Your Exam:

Official Results: You will receive your official results and certification within 24 hours

Need Help?

Kryterion/Webassessor Support: Available 24/7 through live chat at support.kryterion.com
AT*SQA Support: Contact AT*SQA for any questions before your exam