I never could get the program to work. I have contacted the developer by phone, email and in forums. I keep getting a response to not use commas in the keyword search. I have sent at least 35 emails begging for help and I get the same response: don't use commas after keywords. The problem is 34 of the emails I have enclosed a snippet image showing the error occurs without commas separating the keywords. I need the software to work even a little but I have had no success. Can anyone recommend a product that actually works and provides competent support?