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Technology. Only Better.

IT Services & Solutions

We are an award-winning IT Services and Solutions company providing our customers with sustainable competitive advantages by wrapping world-class cloud technologies in first-class service.

Every organisation can access the same IT, but not the same IT performance.

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Our Solutions and Services

We offer full service solutions for businesses to improve their communication and workflows between employees, clients and customers. Our managed services help create a modern workplace infrastructure to enhance your existing technologies across Cloud, Collaboration, Specialist Data Centre and Sustainability areas.

Why ARO?

01

Support from Dedicated Cloud Experts

Our support portal allows you to log issues for rapid resolution by one of our specialist cloud technicians.

02

An Experienced IT Support Provider

We support over 50,000 end users with Cloud and IT services for some the UK’s largest companies, including FTSE 100 companies, law firms and broadcasters.

03

Accredited Microsoft Solutions Partner

We stay at the forefront of cloud technologies by being acknowledged as a Microsoft solutions partner in 5 key areas. Additionally, our cloud team have obtained a total of 61 Microsoft accreditations.

04

Tailored IT Support Solutions

We offer customised IT support services designed to meet the unique needs of your organisation. Whether you’re transitioning from another IT provider or managing an in-house IT team, our solutions are crafted to ensure a smooth and efficient process.

05

Seamless Onboarding and Business Continuity

Our onboarding process focuses on maintaining business continuity. We collaborate closely with your team to understand your specific requirements, ensuring a seamless integration of our services while optimising your IT infrastructure to support your business objectives from day one.

06

Security and Compliance

ARO maintains top-tier security with ISO 27001, ISO 27018, ISO 27017, ISO 9001, and Cyber Essentials Plus accreditations.

Our Partners

Why ARO brochure

Your Business. Powered by Smarter IT.

We don’t just support technology—we transform it into a competitive advantage. With 8,000 customers and counting, we manage over 100,000 mobile devices, 60,000 hosted telecom seats, and deliver secure connectivity for more than 4,500 companies. Every day, over 600,000 end users trust us to keep them protected.

Scale matters. Expertise matters more. Decades of experience across industries mean we know what works—and what’s next. Ready to future-proof your business?

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Managed support. Only Better.

Customer satisfaction is an important KPI for our business and these statistics show how we performed in February 2026.

Case Studies
99%

Customer Satisfaction

95%

Incident Resolution SLA

97%

Incident Response SLA

96%

Resolved within 5 days

Latest Insights

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Microsoft 365 E7 Licence

By Mark Allford, Chief Technology Officer, ARO Microsoft 365 E7 and Agent 365 Will Redefine Enterprise Operations  Microsoft has...
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