Privacy Policy
Last updated: 2025-12-23
This Privacy Policy explains how ArcadeOn Studios ("ArcadeOn", "we", "us") collects, uses, and shares information when you use the ArcadeOn website, the ArcadeOn Engine editor, and related services (the "Services").
Information we collect
- Account information (name, email address, password hash) when you create an account or sign in.
- Profile and community content you submit (bios, posts, comments, project descriptions).
- Game project data you create in the editor (assets, scenes, scripts, configurations, and metadata).
- Billing information for subscriptions and purchases (processed by Stripe and PayPal; we do not store full card details).
- Usage and device data (IP address, browser type, pages viewed, editor events, and diagnostics).
- Support communications (messages you send to us and responses).
How we use information
- Provide, maintain, and improve the Services and the editor.
- Authenticate users, personalize experiences, and save projects.
- Process payments, manage subscriptions, and prevent fraud.
- Send service updates, security notices, and support responses.
- Measure site performance and understand feature usage.
Cookies and analytics
We use cookies and similar technologies to run the Services, remember preferences, and analyze usage. You can manage cookie preferences in the cookie settings on the website. Blocking some cookies may affect functionality.
Sharing and disclosure
We may share information with:
- Service providers that support the Services (hosting, analytics, email, payment processing).
- Payment processors (Stripe, PayPal) to complete transactions.
- Legal authorities when required by law or to protect rights and safety.
- Other users, if you post content publicly in community areas.
We do not sell your personal information.
Data retention
We keep information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account and associated data, subject to legal and operational requirements.
Security
We use reasonable administrative, technical, and physical safeguards to protect data. No system is 100% secure; please use a strong password and keep it confidential.
International transfers
If you access the Services from outside the United Kingdom, your information may be transferred to and processed in the UK or other locations where our service providers operate.
Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to object or withdraw consent. To exercise these rights, contact us at the email below.
Children's privacy
The Services are not intended for children under 13. If you believe a child has provided us personal information, please contact us.
Changes to this policy
We may update this policy from time to time. We will post updates here with a new "Last updated" date.
Contact us
ArcadeOn Studios Email: hello@arcadeonstudios.co.uk Location: United Kingdom