{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,4]],"date-time":"2024-09-04T13:51:04Z","timestamp":1725457864044},"reference-count":16,"publisher":"IEEE","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2010,8]]},"DOI":"10.1109\/icsea.2010.14","type":"proceedings-article","created":{"date-parts":[[2010,11,10]],"date-time":"2010-11-10T20:58:18Z","timestamp":1289422698000},"page":"44-49","source":"Crossref","is-referenced-by-count":1,"title":["Understanding Customer Expectations for System Development"],"prefix":"10.1109","author":[{"given":"Xinwei","family":"Zhang","sequence":"first","affiliation":[]},{"given":"Guillaume","family":"Auriol","sequence":"additional","affiliation":[]},{"given":"Claude","family":"Baron","sequence":"additional","affiliation":[]}],"member":"263","reference":[{"article-title":"Delivering Quality Service: Balancing Customer Perceptions and Expectations","year":"1990","author":"zeithaml","key":"ref10"},{"article-title":"Exploring the Requirements-Quality before Design","year":"1989","author":"gause","key":"ref11"},{"article-title":"Software Requirements & Specifications","year":"1995","author":"jackson","key":"ref12"},{"key":"ref13","article-title":"What Engineers Know and How They Know It: Analytical Studies from Aeronautical History","author":"vincenti","year":"1990","journal-title":"Johns Hopkins Studies in the History of Technology"},{"article-title":"Problem Frames - Analysing and Structuring Software Development Problems","year":"2001","author":"jackson","key":"ref14"},{"journal-title":"Information about airbus A380","year":"2010","key":"ref15"},{"key":"ref16","article-title":"Cadre d'application de l'Ingenierie Système pour la conception d'un avion commercial","author":"chazelles","year":"2000","journal-title":"INCOSE Symposium"},{"journal-title":"The Oxford Dictionary of English","year":"2010","key":"ref4"},{"key":"ref3","article-title":"Value-Driven Design and the Global Positioning System","author":"paul","year":"2006","journal-title":"AIAA Paper 2006–7213"},{"key":"ref6","doi-asserted-by":"publisher","DOI":"10.1145\/336512.336523"},{"key":"ref5","doi-asserted-by":"publisher","DOI":"10.1109\/ISRE.1999.777981"},{"year":"2000","key":"ref8","article-title":"ISO 9001: 2000: Quality Management Systems - Requirements"},{"key":"ref7","doi-asserted-by":"publisher","DOI":"10.1109\/MS.2008.46"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1007\/978-1-84628-319-2"},{"year":"1998","key":"ref1","article-title":"Processes for Engineering a System ANS\/IEIA-632"},{"key":"ref9","doi-asserted-by":"publisher","DOI":"10.2307\/1252255"}],"event":{"name":"2010 Fifth International Conference on Software Engineering Advances (ICSEA)","start":{"date-parts":[[2010,8,22]]},"location":"Nice, France","end":{"date-parts":[[2010,8,27]]}},"container-title":["2010 Fifth International Conference on Software Engineering Advances"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx5\/5613991\/5614909\/05614931.pdf?arnumber=5614931","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2017,3,18]],"date-time":"2017-03-18T21:07:42Z","timestamp":1489871262000},"score":1,"resource":{"primary":{"URL":"http:\/\/ieeexplore.ieee.org\/document\/5614931\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2010,8]]},"references-count":16,"URL":"https:\/\/doi.org\/10.1109\/icsea.2010.14","relation":{},"subject":[],"published":{"date-parts":[[2010,8]]}}}