{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,10,23]],"date-time":"2024-10-23T09:52:01Z","timestamp":1729677121201,"version":"3.28.0"},"reference-count":24,"publisher":"IEEE","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2014,12]]},"DOI":"10.1109\/icdm.2014.81","type":"proceedings-article","created":{"date-parts":[[2015,2,5]],"date-time":"2015-02-05T17:26:44Z","timestamp":1423157204000},"page":"923-928","source":"Crossref","is-referenced-by-count":8,"title":["Hierarchical Incident Ticket Classification with Minimal Supervision"],"prefix":"10.1109","author":[{"given":"Andrii","family":"Maksai","sequence":"first","affiliation":[]},{"given":"Jasmina","family":"Bogojeska","sequence":"additional","affiliation":[]},{"given":"Dorothea","family":"Wiesmann","sequence":"additional","affiliation":[]}],"member":"263","reference":[{"key":"ref10","doi-asserted-by":"publisher","DOI":"10.1016\/S0167-9473(01)00065-2"},{"key":"ref11","doi-asserted-by":"publisher","DOI":"10.1109\/ICSM.2002.1167756"},{"key":"ref12","doi-asserted-by":"publisher","DOI":"10.1109\/SCC.2009.48"},{"key":"ref13","doi-asserted-by":"publisher","DOI":"10.1109\/CLOUD.2009.80"},{"key":"ref14","doi-asserted-by":"publisher","DOI":"10.1109\/SRII.2011.95"},{"key":"ref15","doi-asserted-by":"publisher","DOI":"10.1109\/NOMS.2014.6838347"},{"key":"ref16","first-page":"993","article-title":"Latent Dirichlet Allocation","volume":"3","author":"blei","year":"2003","journal-title":"Journal of Machine Learning Research"},{"key":"ref17","doi-asserted-by":"publisher","DOI":"10.1145\/1667053.1667056"},{"key":"ref18","first-page":"241","article-title":"Modeling General and Specific Aspects of Documents with a Probabilistic Topic Model","author":"chemudugunta","year":"2006","journal-title":"Proc of the Twentieth Annual Conference on Neural Information Processing Systems (NIPS)"},{"key":"ref19","doi-asserted-by":"publisher","DOI":"10.1103\/PhysRevE.70.066111"},{"key":"ref4","doi-asserted-by":"publisher","DOI":"10.1109\/ICMLC.2006.258853"},{"key":"ref3","doi-asserted-by":"publisher","DOI":"10.1109\/ICMLC.2006.258708"},{"key":"ref6","doi-asserted-by":"crossref","first-page":"1457","DOI":"10.1109\/TKDE.2006.180","article-title":"Some effective techniques for naïve Bayes text classification","volume":"18","author":"kim","year":"2006","journal-title":"IEEE Transactions on Knowledge and Data Engineering"},{"key":"ref5","doi-asserted-by":"publisher","DOI":"10.1109\/AST.2009.15"},{"key":"ref8","first-page":"61","article-title":"Using maximum entropy for text classification","author":"nigam","year":"1999","journal-title":"IJCAI-99 Workshop on Machine Learning for Information Filtering"},{"key":"ref7","doi-asserted-by":"publisher","DOI":"10.1109\/ICADVC.2009.5378273"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1109\/NOMS.2012.6211880"},{"journal-title":"ITIL Service Operation","year":"2011","author":"randy","key":"ref1"},{"key":"ref9","doi-asserted-by":"publisher","DOI":"10.1214\/aos\/1013203451"},{"key":"ref20","doi-asserted-by":"publisher","DOI":"10.1007\/BF00993277"},{"key":"ref22","doi-asserted-by":"publisher","DOI":"10.1145\/1753783.1753784"},{"key":"ref21","doi-asserted-by":"publisher","DOI":"10.1103\/PhysRevE.69.026113"},{"key":"ref24","doi-asserted-by":"publisher","DOI":"10.1007\/978-1-4899-4541-9"},{"key":"ref23","first-page":"39","article-title":"A maximum entropy approach to natural language processing","volume":"22","author":"berger","year":"1996","journal-title":"Computational Linguistics"}],"event":{"name":"2014 IEEE International Conference on Data Mining (ICDM)","start":{"date-parts":[[2014,12,14]]},"location":"Shenzhen, China","end":{"date-parts":[[2014,12,17]]}},"container-title":["2014 IEEE International Conference on Data Mining"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/7022262\/7023305\/07023424.pdf?arnumber=7023424","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2017,6,23]],"date-time":"2017-06-23T05:01:21Z","timestamp":1498194081000},"score":1,"resource":{"primary":{"URL":"http:\/\/ieeexplore.ieee.org\/document\/7023424\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2014,12]]},"references-count":24,"URL":"https:\/\/doi.org\/10.1109\/icdm.2014.81","relation":{},"subject":[],"published":{"date-parts":[[2014,12]]}}}