{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,27]],"date-time":"2025-03-27T09:03:05Z","timestamp":1743066185859,"version":"3.40.3"},"publisher-location":"Berlin, Heidelberg","reference-count":37,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"type":"print","value":"9783662481448"},{"type":"electronic","value":"9783662481455"}],"license":[{"start":{"date-parts":[[2015,1,1]],"date-time":"2015-01-01T00:00:00Z","timestamp":1420070400000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2015]]},"DOI":"10.1007\/978-3-662-48145-5_5","type":"book-chapter","created":{"date-parts":[[2015,7,30]],"date-time":"2015-07-30T03:15:01Z","timestamp":1438226101000},"page":"86-104","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":7,"title":["Performance Evaluation of the Customer Relationship Management Agent\u2019s in a Cognitive Integrated Management Support System"],"prefix":"10.1007","author":[{"given":"Marcin","family":"Hernes","sequence":"first","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2015,7,31]]},"reference":[{"key":"5_CR1","unstructured":"Better execute your business strategies \u2013 with our enterprise resource planning (ERP) solution, 28 Apr 2014. http:\/\/www.sap.com\/pc\/bp\/erp\/software\/overview.html"},{"key":"5_CR2","unstructured":"Bytniewski, A. (ed.): Architektura zintegrowanego systemu informatycznego zarz\u0105dzania. Wydawnictwo AE we Wroc\u0142awiu. Wroc\u0142aw (2005) (in Polish)"},{"key":"5_CR3","unstructured":"Cognitive computing research group, 20 Apr 2014. http:\/\/ccrg.cs.memphis.edu\/"},{"key":"5_CR4","first-page":"122","volume-title":"Frontiers in Artificial Intelligence and Applications","author":"W Duch","year":"2008","unstructured":"Duch, W., Oentaryo, R.J., Pasquier, M.: Cognitive architectures: where do we go from here? In: Wang, P., Goertzel, P., Franklin, S. (eds.) Frontiers in Artificial Intelligence and Applications, vol. 171, pp. 122\u2013136. IOS Press, Amsterdam (2008)"},{"key":"5_CR5","unstructured":"Davenport, T.: Putting the enterprise into the enterprise system. Harvard Business Review, pp. 121\u2013131 (1998)"},{"key":"5_CR6","unstructured":"Franklin, S., Patterson, F.G.: The LIDA architecture: adding new modes of learning to an intelligent, autonomous, software agent. In: Proceedings of the International Conference on Integrated Design and Process Technology. Society for Design and Process Science, San Diego, CA (2006)"},{"key":"5_CR7","doi-asserted-by":"crossref","unstructured":"Goertzel, B.: OpenCogPrime: a cognitive synergy based architecture for embodied general intelligence. In: Proceedings of ICCI-2009 (2009)","DOI":"10.1109\/COGINF.2009.5250807"},{"key":"5_CR8","volume-title":"Confabulation Theory: The Mechanism of Thought","author":"R Hecht-Nielsen","year":"2007","unstructured":"Hecht-Nielsen, R.: Confabulation Theory: The Mechanism of Thought. Springer, Heidelberg (2007)"},{"issue":"2","key":"5_CR9","first-page":"317","volume":"13","author":"M Hernes","year":"2007","unstructured":"Hernes, M., Nguyen, N.T.: Deriving consensus for hierarchical incomplete ordered partitions and coverings. J. Univ. Comput. Sci. 13(2), 317\u2013328 (2007)","journal-title":"J. Univ. Comput. Sci."},{"key":"5_CR10","unstructured":"Hernes, M., Matouk, K.: Knowledge conflicts in business intelligence systems. In: Proceedings of Federated Conference Computer Science and Information Systems, pp. 1253\u20131258. Krak\u00f3w (2013)"},{"key":"5_CR11","unstructured":"Hensinger, A., Thome, M., Wright, T.: Cougaar: a scalable, distributed multi-agent architecture. In: IEEE International Conference on Systems, Man and Cybernetics (2004)"},{"key":"5_CR12","unstructured":"Hofstadter, D.R., Mitchell, M.: The copycat project: a model of mental fluidity and analogy-making. In: Hofstadter, D., Fluid Analogies Research Group (eds.) Fluid Concepts and Creative Analogies, Chapter 5. Basic Books, New York (1995)"},{"key":"5_CR13","series-title":"LNCS","doi-asserted-by":"publisher","first-page":"137","DOI":"10.1007\/BFb0026683","volume-title":"Machine Learning: ECML-98","author":"T Joachims","year":"1998","unstructured":"Joachims, T.: Text categorization with support vector machines: learning with many relevant features. In: N\u00e9dellec, C., Rouveirol, C. (eds.) Machine Learning: ECML-98. LNCS, vol. 1398, pp. 137\u2013142. Springer, Heidelberg (1998)"},{"key":"5_CR14","first-page":"21","volume-title":"Intelligent Technologies for Inconsistent Knowledge Processing","author":"R Katarzyniak","year":"2004","unstructured":"Katarzyniak, R.: Grounding modalities and logic connectives in communicative cognitive agents. In: Nguyen, N.T. (ed.) Intelligent Technologies for Inconsistent Knowledge Processing, pp. 21\u201337. Advanced Knowledge International, Adelaide, Australia (2004)"},{"key":"5_CR15","first-page":"224","volume-title":"Frontiers in Artificial Intelligence and Applications","author":"JE Laird","year":"2008","unstructured":"Laird, J.E.: Extending the SOAR cognitive architecture. In: Wang, P., Goertzel, P., Franklin, S. (eds.) Frontiers in Artificial Intelligence and Applications, vol. 171, pp. 224\u2013235. IOS Press, Amsterdam (2008)"},{"key":"5_CR16","volume-title":"Integrated management systems. Management and engeeniering of manufacturing","author":"Z Banaszak","year":"2011","unstructured":"Banaszak, Z., Klos, S., Mleczko, J.: Integrated management systems. Management and engeeniering of manufacturing. Polskie Wydawnictwo Ekonomiczne, Warszawa (2011)"},{"key":"5_CR17","doi-asserted-by":"publisher","first-page":"999","DOI":"10.1007\/s00170-011-3756-x","volume":"61","author":"E Nazemi","year":"2012","unstructured":"Nazemi, E., Tarokh, M.J., Djavanshir, G.R.: ERP: a literature survey. Int. J. Adv. Manuf. Technol. 61, 999\u20131018 (2012)","journal-title":"Int. J. Adv. Manuf. Technol."},{"issue":"6","key":"5_CR18","doi-asserted-by":"publisher","first-page":"542","DOI":"10.1080\/01969720802188268","volume":"39","author":"NT Nguyen","year":"2008","unstructured":"Nguyen, N.T.: Inconsistency of knowledge and collective intelligence. Cybern. Syst. 39(6), 542\u2013562 (2008)","journal-title":"Cybern. Syst."},{"key":"5_CR19","unstructured":"Nguyen, N.T.: Metody wyboru consensusu i ich zastosowanie w rozwi\u0105zywaniu konflikt\u00f3w w systemach rozproszonych. Wroclaw University of Technology Press (2002) (in Polish)"},{"key":"5_CR20","doi-asserted-by":"crossref","unstructured":"Pham, L.V., Pham, S.B.: Information extraction for Vietnamese real estate advertisements. In: Fourth International Conference on Knowledge and Systems Engineering (KSE), Danang (2012)","DOI":"10.1109\/KSE.2012.27"},{"issue":"6","key":"5_CR21","first-page":"372","volume":"5","author":"D Plikynas","year":"2008","unstructured":"Plikynas, D.: Multiagent based global enterprise resource planning: conceptual view. Wseas Trans. Bus. Econ. 5(6), 372\u2013382 (2008)","journal-title":"Wseas Trans. Bus. Econ."},{"key":"5_CR22","unstructured":"Rohrer, B.: An implemented architecture for feature creation and general reinforcement learning. In: Workshop on Self-Programming in AGI Systems, Fourth International Conference on Artificial General Intelligence, Mountain View, CA, 11 Apr 2014. http:\/\/www.sandia.gov\/rohrer\/doc\/Rohrer11ImplementedArchitectureFeature.pdf"},{"issue":"1","key":"5_CR23","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1145\/505282.505283","volume":"34","author":"F Sebastiani","year":"2002","unstructured":"Sebastiani, F.: Machine learning in automated text categorization. ACM Comput. Surv. (CSUR), New York 34(1), 1\u201347 (2002)","journal-title":"ACM Comput. Surv. (CSUR), New York"},{"issue":"4","key":"5_CR24","first-page":"35","volume":"24","author":"A Singhal","year":"2001","unstructured":"Singhal, A.: Modern information retrieval: a brief overview. Bull. IEEE Comput. Soc. Tech. Comm. Data Eng. 24(4), 35\u201343 (2001)","journal-title":"Bull. IEEE Comput. Soc. Tech. Comm. Data Eng."},{"key":"5_CR25","unstructured":"Sobieska-Karpi\u0144ska, J., Hernes, M.: Consensus determining algorithm in multiagent decision support system with taking into consideration improving agent\u2019s knowledge. In: Proceedings of Federated Conference Computer Science and Information Systems, pp. 1035\u20131040 (2012)"},{"issue":"1\u20133","key":"5_CR26","doi-asserted-by":"publisher","first-page":"233","DOI":"10.1023\/A:1007562322031","volume":"34","author":"S Soderland","year":"1999","unstructured":"Soderland, S.: Learning information extraction rules from semi-structured and free text. Mach. Learn. 34(1\u20133), 233\u2013272 (1999)","journal-title":"Mach. Learn."},{"key":"5_CR27","volume-title":"Zastosowania metod p\u0142ytkiej analizy tekstu do przetwarzania dokument\u00f3w w j\u0119zyku polskim","author":"P So\u0142dacki","year":"2006","unstructured":"So\u0142dacki, P.: Zastosowania metod p\u0142ytkiej analizy tekstu do przetwarzania dokument\u00f3w w j\u0119zyku polskim. Praca Doktorska Politechniki Warszawskiej, Warszawa (2006). (in Polish)"},{"key":"5_CR28","unstructured":"Tomassen, S.L.: Semi-automatic generation of ontologies for knowledge-intensive CBR. Norwegian University of Science and Technology (2002)"},{"issue":"4","key":"5_CR29","doi-asserted-by":"publisher","first-page":"207","DOI":"10.1007\/s40595-014-0019-4","volume":"1","author":"C Tran","year":"2014","unstructured":"Tran, C.: Cognitive information processing. Vietnam J. Comput. Sci. 1(4), 207\u2013218 (2014). Springer, http:\/\/link.springer.com\/article\/10.1007\/s40595-014-0019-4","journal-title":"Vietnam J. Comput. Sci."},{"key":"5_CR30","unstructured":"Trandab\u0103\u0163, D.: Using semantic roles to improve summaries. In: Proceedings of the 13th European Workshop on Natural Language Generation (ENLG 2011), Association for Computational Linguistics, Stroudsburg, PA, USA, pp. 164\u2013169 (2011)"},{"issue":"4","key":"5_CR31","doi-asserted-by":"publisher","first-page":"11","DOI":"10.2753\/MIS0742-1222280402","volume":"28","author":"RE Vlas","year":"2012","unstructured":"Vlas, R.E., Robinson, W.N.: Two rule-based natural language strategies for requirements discovery and classification in open source software development projects. J. Manag. Inf. Syst. 28(4), 11\u201338 (2012)","journal-title":"J. Manag. Inf. Syst."},{"key":"5_CR32","volume-title":"Rigid flexibility. The Logic of Intelligence","author":"P Wang","year":"2006","unstructured":"Wang, P.: Rigid flexibility. The Logic of Intelligence, vol. 34. Springer, Netherlands (2006)"},{"key":"5_CR33","doi-asserted-by":"crossref","unstructured":"Wawer, A.: Mining opinion attributes from texts using multiple kernel learning. In: IEEE 11th International Conference on Data Mining Workshops (2011)","DOI":"10.1109\/ICDMW.2011.121"},{"issue":"3","key":"5_CR34","doi-asserted-by":"publisher","first-page":"399","DOI":"10.1162\/coli.08-012-R1-06-90","volume":"35","author":"T Wilson","year":"2009","unstructured":"Wilson, T., Wiebe, J., Hoffmann, P.: Recognizing contextual polarity: an exploration of features for phrase-level sentiment analysis. Comput. Linguist. 35(3), 399\u2013433 (2009)","journal-title":"Comput. Linguist."},{"key":"5_CR35","unstructured":"Xpertis \u2013 intelligents systems of enterprise manufacturing, Macrologic, 15 Apr 2014. http:\/\/www.macrologic.pl\/rozwiazania\/erp"},{"key":"5_CR36","unstructured":"Zenkin, A.: Intelligent control and cognitive computer graphics. In: IEEE International Symposium on Intelligent Control, pp. 366-371, Montreal, California (1995)"},{"key":"5_CR37","doi-asserted-by":"crossref","unstructured":"Zhang, C., Zhang, X., Jiang, W., Shen, Q., Zhang, S.: Rule-based extraction of spatial relations in natural language text. In: International Conference on Computational Intelligence and Software Engineering (2009)","DOI":"10.1109\/CISE.2009.5363900"}],"container-title":["Lecture Notes in Computer Science","Transactions on Computational Collective Intelligence XVIII"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-662-48145-5_5","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,2,10]],"date-time":"2023-02-10T10:53:07Z","timestamp":1676026387000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-662-48145-5_5"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2015]]},"ISBN":["9783662481448","9783662481455"],"references-count":37,"URL":"https:\/\/doi.org\/10.1007\/978-3-662-48145-5_5","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2015]]},"assertion":[{"value":"31 July 2015","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}}]}}