What are you working on? Kindle Scribe
Similar items shipping to Netherlands
NL
Netherlands
Added to

Sorry, there was a problem.

There was an error retrieving your Wish Lists. Please try again.

Sorry, there was a problem.

List unavailable.
Kindle app logo image

Download the free Kindle app and start reading Kindle books instantly on your smartphone, tablet, or computer - no Kindle device required.

Read instantly on your browser with Kindle for Web.

Using your mobile phone camera - scan the code below and download the Kindle app.

QR code to download the Kindle App

  • Inspired: How to Create Tech Products Customers Love
  • INSPIRED: How to Create Tech Products Customers Love (Silicon Valley Product Group)Amazon Videos
  • 3 VIDEOS

Follow the author

Get new release updates & improved recommendations
Something went wrong. Please try your request again later.

Inspired: How to Create Tech Products Customers Love 2nd Edition

4.6 out of 5 stars (6,245)

Learn to design, build, and scale products consumers can't get enough of

How do today's most successful tech companies¯Amazon, Google, Facebook, Netflix, Tesla¯design, develop, and deploy the products that have earned the love of literally billions of people around the world? Perhaps surprisingly, they do it very differently than most tech companies. In INSPIRED, technology product management thought leader Marty Cagan provides readers with a master class in how to structure and staff a vibrant and successful product organization, and how to discover and deliver technology products that your customers will love¯and that will work for your business.

With sections on assembling the right people and skillsets, discovering the right product, embracing an effective yet lightweight process, and creating a strong product culture, readers can take the information they learn and immediately leverage it within their own organizations¯dramatically improving their own product efforts.

Whether you're an early-stage startup working to get to product/market fit, or a growth-stage company working to scale your product organization, or a large, long-established company trying to regain your ability to consistently deliver new value for your customers, INSPIRED will take you and your product organization to a new level of customer engagement, consistent innovation, and business success.

Filled with the author's own personal stories¯and profiles of some of today's most-successful product managers and technology-powered product companies, including Adobe, Apple, BBC, Google, Microsoft, and Netflix¯INSPIRED will show you how to turn up the dial of your own product efforts, creating technology products your customers love.

The first edition of INSPIRED, published ten years ago, established itself as the primary reference for technology product managers, and can be found on the shelves of nearly every successful technology product company worldwide. This thoroughly updated second edition shares the same objective of being the most valuable resource for technology product managers, yet it is completely new¯sharing the latest practices and techniques of today's most-successful tech product companies, and the men and women behind every great product.

Books with Buzz
Discover the latest buzz-worthy books, from mysteries and romance to humor and nonfiction. Explore more

Customers also bought or read

Loading...

From the brand


From the Publisher

inspired book, marty cagan, product management, product development, tech product design

inspired book, marty cagan, product management, product development, tech product design

inspired book, marty cagan, product management, product development, tech product design

inspired book, marty cagan, product management, product development, tech product design

Editorial Reviews

From the Inside Flap

How do today's most successful tech companies Amazon, Google, Facebook, Netflix, Tesla define, design and develop the products that have earned the love of literally billions of people around the world? Perhaps surprisingly, they do it very differently than the vast majority of tech companies. In INSPIRED, technology product management thought leader Marty Cagan provides readers with a master class in how to structure and staff an empowered and effective product organization, and how to discover and deliver technology products that your customers will love and that will work for your business.

With sections on assembling the right people and skills, discovering the right product, embracing an effective yet lightweight process, scaling the product organization, and creating a strong product culture, readers can take the information they learn and immediately leverage it within their own organizations dramatically improving their own product efforts.

Whether you're an early stage startup working to get to product/market fit, or a growth-stage company working to scale your organization, or a large, long-established company trying to regain your ability to consistently deliver new value for your customers, INSPIRED will take you and your product organization to a new level of customer engagement, consistent innovation, and business success.

Filled with the author's own personal stories and profiles of some of today's most-successful product managers and technology-powered product companies, including Adobe, Apple, BBC, Google, Microsoft, and Netflix INSPIRED will show you how to turn up the dial of your own product efforts, creating technology products your customers love.

The first edition of INSPIRED, published ten years ago, established itself as the primary reference for technology product managers, and can be found on the shelves of nearly every successful technology product company worldwide. This thoroughly updated second edition shares the same objective of being the most valuable resource for technology product managers, yet it is completely new sharing the latest practices and techniques of today's most-successful tech product companies, and the men and women behind every great product.

From the Back Cover

PRAISE FOR INSPIRED

"It is rare to find someone like Marty who has impacted early founders, high-growth startups, and multi-billion dollar companies over decades through his product leadership. So when he decides to distill his knowledge in a book, it becomes a must read!"
Avid Larizadeh Duggan, General Partner, GV (Google Ventures)

"If you only have one book on product management, this is the one."
Chad Dickerson, Former CEO, Etsy

"This book was a catalyst for helping us transform how we organize and operate. Marty gave us a compelling case for change, actionable steps, and the fundamental truths to keep us on course."
Ann Yauger, AVP Product, CarMax

"When I was a product leader, I experienced a fair bit of accidental successes and puzzling failures. Marty's writing has helped me understand how product managers and product organizations really should work. I wish I'd had this book years ago."
Jeff Patton, Agile Product Leadership Coach

"I don't know of any other person who has the breadth and depth of knowledge and insight in Product Management that Marty possesses. This is not your typical business book where you skim it in 30 minutes and wonder why it was worth $14.99. INSPIRED is a book you can study, discuss, use to teach, show to your management, and use as a force for change in your company or in your career."
Kyrie Robinson, VP User Experience, Chegg

"INSPIRED was an invaluable resource to me and the Heroku team when we were scaling through the challenging 50-150 employee phase. This book should be on the shelf of anyone in a product leadership position."
Adam Wiggins, Co-Founder, Heroku

"The first edition of INSPIRED shaped my thinking as a young product manager, and I now assign it to my students to make sure they are making the right things in the right way. INSPIRED teaches you to think like Silicon Valley's smartest product managers."
Christina Wodtke, Author, Professor, and Startup Advisor

"Product Management is the art and science of creating the products that give each company its existence. It's the core of a business. For the digital world, Marty Cagan helps you understand and master Product Management like no other. This is essential reading to remain relevant tomorrow."
Frerk-Malte Feller, Workplace by Facebook

"When asked what product is, and how companies can accelerate growth, I always start with 'read INSPIRED and then we can talk.'"
Sarah Bernard, VP Product, Jet.com

"When Marty talks and writes about product, it becomes clear that his knowledge is based on walking the walk. He knows the difference between great technology, and great products based on great technology."
Bjorn Carlson, Engineering Team Lead, Google Cloud Platform

Product details

  • Publisher ‏ : ‎ Wiley
  • Publication date ‏ : ‎ December 12, 2017
  • Edition ‏ : ‎ 2nd
  • Language ‏ : ‎ English
  • Print length ‏ : ‎ 368 pages
  • ISBN-10 ‏ : ‎ 1119387507
  • ISBN-13 ‏ : ‎ 978-1119387503
  • Item Weight ‏ : ‎ 2.31 pounds
  • Dimensions ‏ : ‎ 6.3 x 1.3 x 9.1 inches
  • Best Sellers Rank: #7,826 in Books (See Top 100 in Books)
  • Customer Reviews:
    4.6 out of 5 stars (6,245)

About the author

Follow authors to get new release updates, plus improved recommendations.
Marty Cagan
Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.

Before founding the Silicon Valley Product Group to pursue his interests in helping others create successful products through his writing, speaking, advising and coaching, Marty Cagan served as an executive responsible for defining and building products for some of the most successful companies in the world, including Hewlett-Packard, Netscape Communications, and eBay.

During his career, Marty has personally performed and managed most of the roles of a modern technology product organization, including product management, software development, product marketing, user experience design, software testing, engineering management, and general management.

As part of his work with SVPG, Marty is an invited speaker at major conferences and top companies across the globe. Marty is the author of INSPIRED: How To Create Tech Products Customers Love, co-author of EMPOWERED: Ordinary People, Extraordinary Products, and co-author of TRANSFORMED: Moving To The Product Operating Model

Customer reviews

4.6 out of 5 stars
6,245 global ratings

Customers say

Customers find the book excellent for learning about product management, containing extensive real-world experience, and appreciate its high-level general overview of fundamental concepts. The book is easy to read and learn from, with customers enjoying every chapter and finding it entertaining as a PRD. They find it inspiring, with one customer noting how it helps deliver products that change people's lives. The writing style and value for money receive mixed reviews, with some praising the concise writing style while others find it poor, and some considering it very valuable while others say it's not worth the price.
AI Generated from the text of customer reviews

Select to learn more

167 customers mention content, 153 positive, 14 negative
Customers find the book excellent for learning about product management, containing extensive experience in real product management and valuable advice.
Great book for those who only start to get introduced in to the topic of product management....Read more
It’s a good book providing a lot of theoretical constructs. But it falls short of giving practice examples....Read more
Good intro to product management. I thought it was a good read for someone that knows nothing about the subject.Read more
...Cagan's deep industry insights and practical advice illuminate the path from concept to market success....Read more
56 customers mention detailed, 44 positive, 12 negative
Customers find the book detailed and thorough, providing a high-level general overview of product management concepts.
Gives very good creative but practical overview of how to manage a technology product from end to end....Read more
...This book provides a detailed, direct and no-nonsense approach that people who are new to product management need....Read more
Great overviewRead more
...is about, but sits in a no-mans-land in terms of audience - it's far too basic and generic for experienced product managers, and too high level for...Read more
24 customers mention readability, 21 positive, 3 negative
Customers find the book easy to read and learn, describing it as a quick read with an accessible format.
Complete overview for any level product managers. Easy to read, clear language with real insights from great industry executives, such as Microsoft.Read more
Fantastic book, very conversational and easy to understand, and super insightful....Read more
Great and very easy to read book! Lots of cool stuff and great ideas to enhance my working experience as a UX Designer 🙌🏼Read more
...Overall, an interesting and quick read that we found was a good book club book for our PM team that got some great conversations going around what...Read more
11 customers mention engaging, 10 positive, 1 negative
Customers find the book engaging and entertaining as a PRD, enjoying every chapter.
Enjoyed this read as part of our PM book club. Reinforcement of key concepts throughout with tangible examples Good stuffRead more
This is a good book and small chapters make it an interesting read The concepts are broken down and easy to pick up...Read more
...He devoured it. The updates were a great addition. "Highly enjoyable read."Read more
Good book very interesting and in perfect condition from this sellerRead more
9 customers mention innovative ideas, 8 positive, 1 negative
Customers appreciate the book's innovative approach to product development, with one customer highlighting its effectiveness in searching for product ideas, while another notes its success in sustaining development efforts.
Great and very easy to read book! Lots of cool stuff and great ideas to enhance my working experience as a UX Designer 🙌🏼Read more
...and how to build the right culture that can scale and sustain innovative product development (applies to research products very well too)....Read more
...of Inspired is incredible - so many relevant examples and ways to drive innovation and deliver products that change peoples lives.Read more
Gives very good creative but practical overview of how to manage a technology product from end to end....Read more
9 customers mention inspiring, 8 positive, 1 negative
Customers find the book inspiring, with one mentioning how it delivers products that change people's lives, while another notes its quick iterative adaptation approach.
Perfect name! Very inspiring!Read more
This is an incredible resource to come to again and again to check, humble, and align yourself day in and day out....Read more
...book and I keep returning and referring to it as an inspirational source of product wisdom and a great starting point either for junior product...Read more
...convey as to being direct and to the point, and quick iterative adaptation into the desired outcome. Highly recommendedRead more
15 customers mention writing style, 10 positive, 5 negative
Customers have mixed opinions about the writing style of the book, with some praising its concise and well-articulated approach, while others find it poorly written.
...Other than this small gripe, everything else in the book is so well written, vividly explained, and startlingly practical....Read more
...This book is well marketed but definitely not well written. Way better books have come out since.Read more
...I always appreciate Marty's clear and concise writing style and his ability to break down complex concepts into very simple ideas and patterns....Read more
...Marty Cagan gets it. He quickly and concisely points to how to run product "right" and how to avoid the pitfalls that are so common in this...Read more
10 customers mention value for money, 4 positive, 6 negative
Customers have mixed opinions about the book's value for money, with some finding it very valuable while others say it's not worth the price.
...a PDF or something if you plan on highlighting, although this is a pricey book at $20 for the hardcover, the paper it is like newspaper....Read more
...It is outstanding and well worth the investment of your time. I highly recommend it.Read more
...It has stains on the cover and it looks like a used book. Not worth the price of the book....Read more
...I liked most about Inspired is every page provide insight and value into my job. No fluff, like many other books on this subject....Read more
Excellent!
5 out of 5 stars
Excellent!
Excellent service from this seller. The book arrived in perfect condition and the delivery was prompt. Would highly recommend for a hassle-free buying experience - 5 stars!
Thank you for your feedback
Sorry, there was an error
Sorry we couldn't load the review

Top reviews from the United States

  • Reviewed in the United States on April 11, 2026
    Format: HardcoverVerified Purchase
    A fantastic guide for anyone interested in product management. It’s filled with practical advice on building products people love.
  • Reviewed in the United States on April 19, 2018
    Format: KindleVerified Purchase
    The second edition of Inspired is even better than the first (which used to be my favorite product management book).

    It is the best articulation of how to be successful in product management and how to create successful products that I have ever read. It is impossible not to run into into insights about challenges you are having or have had as a product manager when reading it. (This can be a little creepy, how does he know about all these mistakes I have made, is he a psychic?)

    Do you want to get a job as a product manager? Read and re-read Marty’s book and steal at least a few of his insights for the interview - you’ll sound like a genius.

    Some of the topics that resonated for me (I’m sure there will be different ones for you):

    -Product management is distinct from other essential roles: design, engineering, product marketing, and project management (Chapter 1).

    -Two inconvenient truths that often cause failed product efforts are: at least half our ideas are just not going to work (customers ultimately won’t use it - which is why you need customer validation early in the process) and it takes several iterations to implement an idea so that it delivers the necessary business value (Chapter 6).

    -The three overarching product development principles from Lean and Agile which help you create successful products are (Chapter 7)
    -Risks should be tackled up front, rather than at the end.
    -Products should be defined and designed collaboratively, rather than sequentially.
    -Its is all about solving problems, not implementing features.

    -You need a team of missionaries, not mercenaries to create the smallest possible product that meets the needs of a specific market of customers (Chapter 8,9).

    -A product manager must bring four critical contributions to their team (Chapter 10):
    Deep knowledge
    1) of your customer
    2) of the data
    3) of your business and its stakeholders
    4) of your market and industry

    -Product managers (PMs) need product designers - not just to help make your product beautiful - but to discover the right product (Chapter 11).

    -Typical product roadmaps are the root cause of most waste and failed efforts in product organizations (Chapter 22). It is all too easy to institute processes that govern how you produce products that can bring innovation to a grinding halt. You need to try to wean your organization off of typical product roadmaps by focusing on business outcomes, providing stakeholders visibility so that they know you are working on important items, and by eventually making high-integrity commitments when critical delivery dates are needed (Chapter 60). Part of this is managing stakeholders which includes engaging them early in the product discovery process ideally with high-fidelity prototypes (Chapter 61).

    -Products should start with a product vision in which the product team falls in love with the problem, not the solution (Chapter 25).

    - Strong product teams work to meet the dual and simultaneous objectives of rapid learning and discovery while building stable and solid releases in delivery. Product discovery is used to address critical risks: (Chapter 33)
    -Will the customer buy this, or choose to use it? (value risk)
    -Can the user figure out how to use it? (usability risk)
    -Can we build it? (feasibility risk)
    -Does the solution work for our business? (business viability risk)

    - PMs can’t rely on customers (or executives or stakeholders) to tell us what to build: customer doesn’t know what’s possible, and with technology products, none of us know what we really want until we actually see it (Chapter 33).

    - While Amazon has a culture of “write the press release first”, Marty suggests PM should write a “happy customer letter first." Imagine a letter sent to the CEO from a very happy and impressed customer which explains why he or she is so happy and grateful for the new product or redesign. The customer describes how it was changed or improved his or her life. The letter also includes an imagined congratulatory response from the CEO to the product team explaining how this has helped the business (Chapter 36).

    - Product managers need to consider the role of analytics and qualitative and quantitative value testing techniques (Chapter 54).

    - What it really means for a PM to be the CEO of Product is testing business viability: listening to Marketing, Sales, Customer Success, Finance, Legal, BD, Security, etc. before building the product (Chapter 56).

    -Establishing a strong product culture requires (Chapters 66-67)
    -Innovation culture: compelling product visions, strong product managers, empowered business and customer savvy teams product teams often in discovery
    -Execution culture: urgency, high-integrity commitments, accountability, collaboration, results orientation, recognition, strong delivery management, frequent release cycles
    (and it is hard to do both)
    181 people found this helpful
    Report
  • Reviewed in the United States on January 24, 2026
    Format: HardcoverVerified Purchase
    This book is a great, practical overview of the role of a Product Manager in technology. It clearly explains what makes a good PM and how to actually be effective in the role.

    What stood out most is how actionable it is. Rather than being theoretical, it focuses on real-world challenges—understanding users, balancing business needs, and working within technical constraints. It reframes product management as solving real customer problems, not just building features.

    Highly recommended for anyone in product, or anyone considering a PM role.
    One person found this helpful
    Report
  • Reviewed in the United States on February 5, 2026
    Format: KindleVerified Purchase
    I’m just starting in my product career (1 YOE) and I immediately noticed so many things I was not doing correctly. Not only that but I also found many things that my company was doing were incorrect too. It’s an eye opener!
  • Reviewed in the United States on August 30, 2018
    Format: KindleVerified Purchase
    Product Management and development is critical to organizations in the digital world. Understanding the approaches, steps and techniques related to product development is critical. This book provides a detailed, direct and no-nonsense approach that people who are new to product management need.

    This is the book is the best one I have found for people wanting to know what it really takes -- the steps in building a new technology product.

    This is particularly helpful as it is easy to think of product management and development to be more art and inspiration than science and hard work. This is because much of the hard work is hidden from engineers, marketers and others. There is a lot of hard work, can't be skipped steps and complexity associated with product development and this book brings all of this out.

    This book is more of a guide and methodology book that tells you like it is rather than telling you a story. This can make a first reading a little taxing, but the real value is in coming back to this text to plan a product development project, check your progress and know what comes next.
    8 people found this helpful
    Report
  • Reviewed in the United States on March 28, 2025
    Format: KindleVerified Purchase
    I read this in 2022 and reread it in 2025 to go over the significant amount of practical advice. Like every good book on agile, software development, and marketing, this book makes the same points: you think you know everything, but you don’t. Identify your assumptions and prove or disprove them from the market. Learn from that data and proceed accordingly. This is why having a product roadmap is a bad idea since it communicates “we’re doing this,” assuming that users want these features and, of course, they’ll pay for them, and of course, there aren’t going to be adaptation concerns. This is never the case. Instead have a business outcome against your backlog items, describe the problem you’re solving and keep working till it is solved rather than the feature is marked “complete”.

    All modern organizations are learning organizations. Agile is not about doing things incrementally, its about doing experiments and learning incrementally. This book explains this concept from the product lens.
    2 people found this helpful
    Report

Top reviews from other countries

Translate all reviews to English
  • Thais Uehara
    5.0 out of 5 stars Divaram
    Reviewed in Brazil on December 16, 2025
    Format: HardcoverVerified Purchase
    ótimas condições, livro muito bom para quem trabalha com produtos digitais
    Report
  • Mehmet A.
    3.0 out of 5 stars Amazon göndermesine rağmen kitap oldukça kirli geldi, depoda üzerine basılmış gibi
    Reviewed in Turkey on March 12, 2022
    Format: HardcoverVerified Purchase
    Muhteşem bir kitap, kötü ve özensiz bir teslimat, bembeyaz ciltli kapak siyah kirlerle dolu olarak geldi.
  • Kwabena
    5.0 out of 5 stars Amazing book
    Reviewed in the Netherlands on June 5, 2022
    Format: KindleVerified Purchase
    What I like about the book is the way how everything about product management is explained. I would recommend this book for any person who aspire to become a product manager for a tech company. This book easily is worth 5 star rating because it reveals all that you need to know on how great products are being created. To solve customer problems and why it’s important to be in love with the problem rather than the solution.
  • Andrea
    5.0 out of 5 stars Truly inspired!
    Reviewed in the United Kingdom on September 8, 2024
    Format: KindleVerified Purchase
    I’m honest, I probably didn’t like the book at the beginning, I thought the author described a role and an organisation that was too black or white. I decided to go ahead and keep reading and this turned out to be one of the best books I’ve ever read. It was truly inspirational although in my opinion it’s more useful for experienced product managers and quite top line level. If you haven’t read it yet, another great book that you can read after this one is “The Lean Product Playbook”. If you liked this, you won’t be disappointed!
  • pixelradius
    5.0 out of 5 stars A valuable resource for anyone looking to create tech products that customers love.
    Reviewed in Canada on May 29, 2023
    Format: HardcoverVerified Purchase
    Marty Cagan's "Inspired: How to Create Tech Products Customers Love" is a classic book on product management. The book is a helpful guide for creating the right product culture for success. Cagan shares his experiences and insights from his storied career in product management, which took him from HP to Netscape to eBay, where he served as senior VP of Product Management and Design.

    The book is an easy read with lots of valuable advice. Cagan is a big fan of spelling out lists, which makes it easy to follow. The book covers the four product risks: usability risk, value risk, feasibility risk, and business viability risk. It also covers the importance of tackling risks upfront, instead of at the end, and defining products and their overall brand.

    While the book may not be for complete newcomers to tech or to product, it is ideal for someone with three months to thirty years of experience working in some capacity with a product team. The book is not filled with examples or stories from the trenches of product management, but it still doesn’t feel too theoretical or “fluffy”.

    Overall, "Inspired" is a valuable resource for anyone looking to create tech products that customers love. It is a must-read for product managers, designers, and engineers who want to build great products that solve real problems.

    Recommendation: I highly recommend "Inspired" to anyone who wants to learn more about product management and how to create products that customers love. It is a valuable resource that provides practical advice and insights that can be applied to any product development process.