Lorin Hochstein was born and raised in Montreal, Quebec, though you'd never guess he was a Canadian by his accent, other than his occasional tendency to say "close the light". He is a recovering academic, having spent two years on the tenure track as an Assistant Professor of Computer Science and Engineering at the University of Nebraska-Lincoln, and another four years as a computer scientist at the University of Southern California's Information Sciences Institute. He earned his BEng. in Computer Engineering at McGill University, his MS in Electrical Engineering at Boston University, and his PhD in Computer Science at the University of Maryland, College Park. He is currently a Senior Software Engineer on the Chaos Engineering Team at Netflix.

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Anne Gentle is a developer experience leader, helping companies define and grow their strategic developer relations programs. She currently works as a technical writing manager at Pismo, which provides banking infrastructure using REST APIs. Previously a Director at Cisco, her team worked on API quality assessments and API documentation with OpenAPI specifications, interactive REST API documentation, and developer tutorials. She pursues eliminating biased language in code and content with open source projects. Anne wrote the book, Docs Like Code, to provide practical guidance for docs-as-code workflows with GitHub, automation, and enhanced processes for developers and writers to work together. She proudly serves on the Austin Community College Workforce Advisory Committee, pushing the field toward future opportunities in API and developer documentation.

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Jonathan Proulx is the Sr Technical Architect at the Massachussetts Institute of Technology Computer Science and Artificial Intelligence Lab (http://www.csail.mit.edu). He spends his days making sure the world class researchers there have a world class infrastructure to support them.

From planning through proof of concept to production deployment and legacy maintenance Jonathan has seen several generations of infrastructure through the lab. A co-author of the OpenStack Operations guide, he first deployed a private OpenStack cloud on Essex and is currently operating a Havana based cloud with a strong focus on constantly adapting computing facilities to meet the ever shifting needs of one of the world's premiere computer science research labs.

After learning about scalability in computing from particle physics experiments like ATLAS at the Large Hadron Collider, Tom led the creation of the NeCTAR Research Cloud - designed for the publicly-funded research sector in Australia. It currently serves more than 3000 researchers directly, and is expanding to a capacity of 30,000 cores over 8 sites distributed over every major city.

Following working as a cloud architecture consultant and team lead for several years, Tom is currently harnessing his passion for large scale distributed systems by focusing on their most important part: people. As Community Manager at the OpenStack Foundation it's his job to make the users and developers of OpenStack happy.

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