We read many reviews on replacement softeners and this Whirlpool unit kept coming up. It is perfect for our needs retired and just the two of us. The unit came packed very well with no damage this was a concern after reading reviews. Installed unit ourselves and it was very easy to do. Programming was also very easy. Unit has been operational for about two weeks and is functioning very well. The light in the salt tank is really nice to have. We replaced our Northstar 10 year old unit with this one. For the price and capabilities this unit fits our needs perfect.

Originally bought a similar Kenmore softener to replace a 12 year old Kenmore that served me well and just wore out. The Kenmore arrived with severe production damage. Not shipping damage but severe damage that occurred when they were building it. The fact that the unit somehow made it out the door for shipping told me all I needed to know about Kenmore quality control. I returned the Kenmore and purchased the Whirlpool. Arrived in perfect condition and included detailed, easy to understand instillation instructions including a video. Follow the instructions. Don’t think it’s okay to “skip that step “. Installation was easy and the softener is working great after 6 weeks. Highly recommend.

We have been using this product since we purchased a Whirlpool Water Softener. It was an inexpensive Home Depot purchase. We got tired of the less expensive ones just not lasting very long. I do think doing this on a regular basis (we do every 4-6 months) helps. You don't really know, of course, but this last softener has lasted longer than previous ones we have owned. I also think it provides for cleaner water.

I am sure it says to do it more often than that but we do not do that.

Only con, and it would be for any of these cleaners, is you have to run the cleaning cycle which is longer and you have to run a bit of water through the pipes when done. We live in an area where the cost of water is high, but we also live in an area with immensely hard water, so we are willing to do that. Huge PLUS - unlike our previous house without a water softener, we have not replaced any fixtures in 13 years! In our last house, we would have to replace every 4-5 years! Huge PLUS!

Bought this softener after reading many reviews and wanting an all in one softener without the seperate brine tank to save floor space to replace our old one. At the same time I was concerned about receiving a damaged unit and having to deal with the return of it.

Well, took a chance, even paid the extra amount to have Amazon bring it inside the house hoping it would reduce the risk of getting a broken softener. Amazon delivery was pretty good, although the box came laying on its side inside the truck and the box looked a bit beat up. After opening the box, the top lid was cracked pretty good, one of the tabs around the resin tank was cracked, and the electronic display panel was knocked out of it's mount. This thing took a beating before even being delivered. There was absolutely no, none, zero packaging inside the box around the softener. Worst packaging I have ever seen, especially on an item that costs this much. Horrible packaging on Whirlpools part, this needs to be addressed. As some suggest, buy locally if you can. At least you can see what you are getting before delivery or installation. In the end, I decided to see if it would work and was able to pop the display panel back into place.

As far as the softener itself goes, it works great. Noticed the difference within the first several days. Installation was easy and took very little time, programming was easy, and there were no leaks. Already ran its first regeneration cycle and thank goodness, everything seems to be operating as it should. Knocked off the one star for packaging and being damaged. Otherwise, we will see about longevity and will update if need be. Would purchase again but locally to avoid damaged from delivery process.

These are quality softeners (I’ve had 2 so far at 2 different houses that I’ve lived in). They do a great job of treating the water, and they have a selectable range of softness. Set it and forget it. The only nit I have to pick is that the salt level tube is so close to the media tank near the back corner that it will keep the salt from getting back there. It never affected the operation of the unit though. I think it’s amazing that Amazon will deliver these right to your front door; they’ve done it for me twice. Thanks Amazon!

We let our water softener salt run out to clean and then added salt back in and this Cleanser. 2nd time ever doing this and it seems to be doing well. We have the Whirlpool whole house filter and the seperate softener and have been extremely pleased with the ease of use and no maintenance on the filter and minimal upkeep as you can see on the softener. The combination of the filter and softener make the tap water here in Florida which tastes horrible actually drinkable. Saves money on purchasing bottled water.

Now a month after installing I am pleased to say this was a great purchase. I shopped around for a replacement for my 15+ year old Whirlpool, and ended up buying the same unit again. Many softeners have a clock and regenerate on a fixed schedule whether or not you are using water. My water use varies as I travel sporadically and fill the hot tub several times, so the metered use makes sense. Taking out the old WHES40 revealed some iron in the system as I have well water. This model has a prewash mode that you can set, flushing out iron or other deposits. Weird that you need to download the instruction manual to set this up as the installation manual that came with it makes no mention of it. I found connecting 1 inch sweat copper pipe to this machine was easy, just pay attention to their warning not to put any tension on the fittings. My new unit came with a redundant extra bypass valve and connection hardware. I can't tell if this was a mistake or something they do for everyone as some have trouble with the first set of pipes? I like the o-ring connections that require no tools for assembly. Two people can easily get the box into the basement, but the entire bottom of the box was sealed with just one measly piece of tape that had given up before delivery. It seems Whirlpool can invest a few cents and put more tape across all the seams of their box so their products get delivered in one piece. I notice that after 15 years the softener remains the same, except you can now subscribe to three bottles of their cleaner each year to extend the warranty by five years. Whoever put the stickers on this machine was in a big hurry as they are not square. Defects are quite minor as I intend to get two decades of soft water out of my 40 grain well water thanks to Whirlpool.

I have purchased this product several times and use it regularly every six months in my water softener. It appears to work well and I’ve had no issues.

This is great, and please make sure to follow the instructions to have a best results. I just wish the price is not to crazy expensive. Thanks

great

Works well but is expensive. I had thought it was for 2 otherwise I wouldn't have bought it. Would have researched other products.