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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 2026 - 20:00 AEST
Jun 10, 2026 - 20:00 AEST
Scheduled - Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 8pm and 4am AEST. We understand this may be a little frustrating and appreciate your patience.
Jun 10, 2026 20:00 - Jun 11, 2026 04:00 AEST
Jun 10, 2026 20:00 - Jun 11, 2026 04:00 AEST
About This Site
You can check this page for information about any planned maintenance or other major outages.
Need more help? Simply visit https://www.amaysim.com.au/help/contact to get in touch.
Uptime over the past 90 days. View historical uptime.
Mobile
Operational
90 days ago
99.97
% uptime
Today
Our website
Operational
90 days ago
100.0
% uptime
Today
Home Internet
Under Maintenance
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Scheduled Maintenance
Planned Mobile Maintenance Jun 11, 2026 21:30 - Jun 12, 2026 07:00 AEST
Due to necessary maintenance scheduled for tonight, you might have some trouble activating or making changes to your mobile service between 9:30pm and 7am AEST. We understand this may be a little frustrating and appreciate your patience.
Posted on Jun 10, 2026 - 16:51 AEST
Posted on Jun 10, 2026 - 16:51 AEST
Past Incidents
Jun 11, 2026
No incidents reported today.
Jun 10, 2026
Resolved -
The outage impacting services in Sleepy Hollow (2483) area New South Wales has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 10, 20:32 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 10, 20:32 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Sleepy Hollow (2483) area, New South Wales.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Jun 10, 18:32 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Sleepy Hollow (2483) area, New South Wales.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Jun 10, 18:32 AEST
Resolved -
We are pleased to advise that the outage impacting services in Andergrove (4740) and West Mackay (4740) areas Queensland has been resolved. All services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 10, 14:52 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 10, 14:52 AEST
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Andergrove (4740) and West Mackay (4740) areas, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Jun 10, 13:01 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Andergrove (4740) and West Mackay (4740) areas, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Jun 10, 13:01 AEST
Update -
There is an ongoing outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Andergrove (4740) and West Mackay (4740) areas, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption and appreciate your patience.
Jun 10, 07:11 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Andergrove (4740) and West Mackay (4740) areas, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption and appreciate your patience.
Jun 10, 07:11 AEST
Update -
There is an ongoing outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Andergrove (4740) and West Mackay (4740) areas, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption and appreciate your patience.
Jun 10, 01:31 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Andergrove (4740) and West Mackay (4740) areas, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption and appreciate your patience.
Jun 10, 01:31 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Andergrove (4740) and West Mackay (4740) areas, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is currently lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Jun 9, 19:42 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Andergrove (4740) and West Mackay (4740) areas, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is currently lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Jun 9, 19:42 AEST
Completed -
The scheduled maintenance has been completed.
Jun 10, 04:00 AEST
Jun 10, 04:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 20:00 AEST
Jun 9, 20:00 AEST
Scheduled -
Due to necessary maintenance scheduled for tonight, you might have some trouble activating or making changes to your mobile service between 8pm and 4am AEST. We understand this may be a little frustrating and appreciate your patience.
Jun 8, 13:51 AEST
Jun 8, 13:51 AEST
Jun 9, 2026
Jun 8, 2026
Resolved -
We are pleased to advise that the outage impacting services in Strahan (7468) and Zeehan (7469) areas Tasmania has been resolved. All services should now be back to normal.
If your service is still not working, kindly raise a fault.
Jun 8, 19:12 AEST
If your service is still not working, kindly raise a fault.
Jun 8, 19:12 AEST
Update -
amaysim is working on restoring an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Strahan (7468) and Zeehan (7469) areas, Tasmania.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We appreciate your patience as we work to resolve the situation. We will provide regular updates as more information becomes available.
Jun 8, 18:11 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Strahan (7468) and Zeehan (7469) areas, Tasmania.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We appreciate your patience as we work to resolve the situation. We will provide regular updates as more information becomes available.
Jun 8, 18:11 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Strahan (7468) and Zeehan (7469) areas, Tasmania.
Cause: Collaborating with a service provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Jun 8, 14:51 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Strahan (7468) and Zeehan (7469) areas, Tasmania.
Cause: Collaborating with a service provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Jun 8, 14:51 AEST
Jun 7, 2026
Resolved -
The outage impacting services in Goulburn (2580) area New South Wales has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 7, 17:52 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 7, 17:52 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Goulburn (2580) area, New South Wales.
Cause: Power outages.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Jun 7, 15:13 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Goulburn (2580) area, New South Wales.
Cause: Power outages.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Jun 7, 15:13 AEST
Jun 6, 2026
Resolved -
We are pleased to advise that the outage impacting services in Dunwich (4183) area Queensland has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 6, 09:42 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 6, 09:42 AEST
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Dunwich (4183) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Jun 6, 00:23 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Dunwich (4183) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Jun 6, 00:23 AEST
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Dunwich (4183) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Jun 5, 18:31 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Dunwich (4183) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Jun 5, 18:31 AEST
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Dunwich (4183) area Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Jun 5, 12:41 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Dunwich (4183) area Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Jun 5, 12:41 AEST
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Dunwich (4183) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Jun 5, 06:51 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Dunwich (4183) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Jun 5, 06:51 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Dunwich (4183) area Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Jun 5, 01:12 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Dunwich (4183) area Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Jun 5, 01:12 AEST
Completed -
The scheduled maintenance has been completed.
Jun 6, 08:00 AEST
Jun 6, 08:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 22:00 AEST
Jun 5, 22:00 AEST
Scheduled -
Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 10pm and 8am AEST. We understand this may be a little frustrating and appreciate your patience.
Jun 4, 17:35 AEST
Jun 4, 17:35 AEST
Jun 5, 2026
Resolved -
This incident has been resolved.
Jun 5, 14:04 AEST
Jun 5, 14:04 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Dowerin and Moora areas, Western Australia.
Cause: Natural event - Cyclone/Tornado.
Emergency Services: Coverage for emergency calls (000) is currently unavailable through amaysim. Emergency calls can be made where other mobile provider coverage exists or via WiFi.
Our teams are actively working to restore the services as a priority. We will keep you informed of the progress. We appreciate your understanding.
Jun 1, 00:53 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Dowerin and Moora areas, Western Australia.
Cause: Natural event - Cyclone/Tornado.
Emergency Services: Coverage for emergency calls (000) is currently unavailable through amaysim. Emergency calls can be made where other mobile provider coverage exists or via WiFi.
Our teams are actively working to restore the services as a priority. We will keep you informed of the progress. We appreciate your understanding.
Jun 1, 00:53 AEST
Jun 4, 2026
Resolved -
We are pleased to advise that the outage impacting services in Russell Island (4184) area Queensland has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 4, 19:01 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 4, 19:01 AEST
Update -
There is an ongoing outage affecting services with the following details:
Affected services: Mobile Voice and Mobile Data.
Affected area: Russell Island (4184) area Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Jun 4, 17:41 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Russell Island (4184) area Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Jun 4, 17:41 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Russell Island (4184) area Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Jun 4, 12:02 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Russell Island (4184) area Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Jun 4, 12:02 AEST
Resolved -
We are pleased to advise that the outage impacting services in Lovely Banks (3213) area Victoria has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 4, 00:31 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 4, 00:31 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Lovely Banks (3213) area Victoria.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Jun 3, 19:32 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Lovely Banks (3213) area Victoria.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Jun 3, 19:32 AEST
Jun 3, 2026
Jun 2, 2026
Resolved -
We are pleased to advise that the outage impacting services in Nhulunbuy (880) area Northern Territory has been resolved and all services should now be back to normal.
Emergency Call service (000) status: fully operational.
If your service is still not working, please raise a fault.
Jun 2, 20:52 AEST
Emergency Call service (000) status: fully operational.
If your service is still not working, please raise a fault.
Jun 2, 20:52 AEST
Update -
There is an ongoing disruption affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Nhulunbuy (880) area, Northern Territory.
Cause: We are working with an external provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this disruption. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We are closely monitoring the situation and will keep you updated. Thank you for your patience.
Jun 2, 17:41 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Nhulunbuy (880) area, Northern Territory.
Cause: We are working with an external provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this disruption. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We are closely monitoring the situation and will keep you updated. Thank you for your patience.
Jun 2, 17:41 AEST
Update -
There is an ongoing outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Nhulunbuy (880) area, Northern Territory.
Cause: Working with an external provider to resolve.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We are monitoring the situation closely and will keep you updated. Thank you for your patience.
Jun 2, 12:02 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Nhulunbuy (880) area, Northern Territory.
Cause: Working with an external provider to resolve.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We are monitoring the situation closely and will keep you updated. Thank you for your patience.
Jun 2, 12:02 AEST
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Nhulunbuy (880) area, Northern Territory.
Cause: Working with an external provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi. We are monitoring the situation closely and will keep you updated.
Jun 2, 06:11 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Nhulunbuy (880) area, Northern Territory.
Cause: Working with an external provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi. We are monitoring the situation closely and will keep you updated.
Jun 2, 06:11 AEST
Update -
There is an ongoing outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Nhulunbuy (880) area, Northern Territory.
Cause: We are working with a service provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We are closely monitoring the situation and will keep you updated. Thank you for your patience.
Jun 2, 00:31 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Nhulunbuy (880) area, Northern Territory.
Cause: We are working with a service provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We are closely monitoring the situation and will keep you updated. Thank you for your patience.
Jun 2, 00:31 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Nhulunbuy (880) area Northern Territory.
Cause: Collaborating with service providers to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Jun 1, 18:52 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Nhulunbuy (880) area Northern Territory.
Cause: Collaborating with service providers to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Jun 1, 18:52 AEST
Resolved -
We are pleased to advise that the outage impacting services in Smoky Bay (5680) and Streaky Bay (5680) areas South Australia has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 2, 17:22 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 2, 17:22 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Smoky Bay (5680) and Streaky Bay (5680) areas, South Australia.
Cause: Power outages.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Jun 2, 16:21 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Smoky Bay (5680) and Streaky Bay (5680) areas, South Australia.
Cause: Power outages.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Jun 2, 16:21 AEST
Resolved -
We are pleased to advise that the outage impacting services in Smoky Bay (5680) and Streaky Bay (5680) areas South Australia has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 2, 07:22 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jun 2, 07:22 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Smoky Bay (5680) and Streaky Bay (5680) areas, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is currently lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Jun 2, 05:01 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Smoky Bay (5680) and Streaky Bay (5680) areas, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is currently lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Jun 2, 05:01 AEST
Jun 1, 2026
May 31, 2026
No incidents reported.
May 30, 2026
Resolved -
We are pleased to advise that the outage impacting services in Lake Cargelligo (2672) area New South Wales has been resolved and all services should now be back to normal.
Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
May 30, 13:22 AEST
Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
May 30, 13:22 AEST
Update -
There is an ongoing outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Lake Cargelligo (2672) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
May 30, 12:22 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Lake Cargelligo (2672) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
May 30, 12:22 AEST
Update -
There is an ongoing outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Lake Cargelligo (2672) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
May 30, 06:41 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Lake Cargelligo (2672) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
May 30, 06:41 AEST
Update -
There is an ongoing outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Lake Cargelligo (2672) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
May 30, 00:52 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Lake Cargelligo (2672) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
May 30, 00:52 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Lake Cargelligo (2672) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
May 29, 19:01 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Lake Cargelligo (2672) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
May 29, 19:01 AEST
May 29, 2026
May 28, 2026
Completed -
The scheduled maintenance has been completed.
May 28, 02:00 AEST
May 28, 02:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 20:00 AEST
May 27, 20:00 AEST
Scheduled -
Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 8pm and 2am AEST. We understand this may be a little frustrating and appreciate your patience.
May 26, 17:40 AEST
May 26, 17:40 AEST