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  • Broken Wings: A Flight Attendant's Journey

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Nattanya Andersen
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Broken Wings: A Flight Attendant's Journey Kindle Edition

by H. Nattanya Andersen (Author) Format: Kindle Edition
3.1 out of 5 stars (13)
Following an in-flight engine explosion, senior flight attendant Nattanya Andersen was diagnosed by the airline's medical team with a lasting condition of post-traumatic stress disorder.

Previously story-free, Nattanya's resulting health problems started to emerge and her career had to come to a halt. The corporate denial of Nattanya's problems led her to fight back.

"Broken Wings" is the gripping account of the struggle with her employer, as well as the net of entangled difficulties woven by the entire airline industry with the help and obstacles of multi-government bureaucracies and so-called unions, all shamelessly manouvering to maximize profits (which are, most times, a minuscule financial gain per passenger, but since airlines have nearly five billion clients per year…).

The book grows to reveal the true and troubling general health issues afflicting professionals in the air. The airline industry is hoping that these rarely adressed insider's revelations injuring employees will not circulate among its paying customers (mainly frequent flying passengers!), as they are equally affected: the damaging consequences of insufficient air quantity and rarified oxygen, polluted (some times neuro-toxic) air quality, radiation exposure and other high-altitude consequences, turbulence effects, ensuing air rage, alcoholism, … a host of other dangers, problems and symptoms all affecting long-term and short-term health.

This is a comprehensive account of health hazards from flying in the 21st century. As pages turn, one dicovers the compelling drama, but – refreshingly – this courageous tale is not told from a powerless victim's position but with the use of ballance and humor for truth and justice. The passionate and caring soul of the author brings us to hope that, at some point, corporations will switch from a context of denial to a desire of monitoring and improving their employees' and customers' health and well-being.

Finally available in the digital format, "Broken Wings" is a unique, fascinating, eye-opening must-read that will deeply touch all travel professionals and passengers.
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  1. Print length
    326 pages
  2. Language
    English
  3. Accessibility
    Learn more
  4. Publication date
    July 2, 2013
  5. File size
    503 KB
  6. Page Flip
    Enabled
  7. Word Wise
    Enabled
  8. Enhanced typesetting
    Enabled
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Editorial Reviews

About the Author

Born in St. Peter at the North Sea coast of Schleswig-Holstein, Germany, Nattanya set out to sail with the Danish Marine at the age of 17 before settling in Copenhagen, Denmark. Travelling in her blood, a few years later she began to fly for Air Canada out of Montreal, Quebec, Canada, obtained her Bachelor of Arts degree from Simon Fraser University, Burnaby, BC, and turned to writing her meticulously researched non-fiction books whilst injured with Post Traumatic Stress Disorder in the line of duty. She lives with her dogs by the Pacific Ocean shore of Vancouver Island, British Columbia, Canada.

Product details

  • ASIN ‏ : ‎ B00E7ZXTYS
  • Publisher ‏ : ‎ Avia Publishing
  • Accessibility ‏ : ‎ Learn more
  • Publication date ‏ : ‎ July 2, 2013
  • Edition ‏ : ‎ 1st
  • Language ‏ : ‎ English
  • File size ‏ : ‎ 503 KB
  • Screen Reader ‏ : ‎ Supported
  • Enhanced typesetting ‏ : ‎ Enabled
  • X-Ray ‏ : ‎ Not Enabled
  • Word Wise ‏ : ‎ Enabled
  • Print length ‏ : ‎ 326 pages
  • ISBN-13 ‏ : ‎ 978-0968497616
  • Page Flip ‏ : ‎ Enabled
  • Best Sellers Rank: #1,684,232 in Kindle Store (See Top 100 in Kindle Store)
  • Customer Reviews:
    3.1 out of 5 stars (13)

About the author

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Nattanya Andersen

Nattanya Andersen

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When seeing her first stewardess at age 5, Nattanya knew she would follow in her footsteps. Too young to fly at age 17, she instead began to sail as stewardess on a Danish freighter. A couple of years later, she married and worked as ground-stewardess for Lufthansa German Airlines at Copenhagen’s Kastrup airport.

When children failed to announce their arrival and with a desire to permanently leave Europe on her mind, Nattanya began to fly for a large North American airline while in her time off sailing the seven seas, trucking throughout North America and obtaining a Bachelor of Arts degree.

Nattanya lives with her dogs in a seashore hamlet on Vancouver Island, where she recently published Fallacy 2 and is working on Book 3.

You can always find the latest information at nattanya.ca

Customer reviews

3.1 out of 5 stars
13 global ratings

Top reviews from the United States

  • MICH P. GRANDVILLE
    4.0 out of 5 stars Broken Wings: A Flight Attendant's Journey
    Reviewed in the United States on January 21, 2014
    Format: PaperbackVerified Purchase
    Nattanya Andersen's cherished career as a flight-attendant for one of the world's largest airlines careened to a halt when a jet-engine-explosion five feet away from her mid-air left her with post-traumatic-stress-disorder (PTSD)
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  • Muggs
    1.0 out of 5 stars Boring
    Reviewed in the United States on June 24, 2014
    Format: KindleVerified Purchase
    It was hard to continue to be on the writers side as the case just kept going on to become boring.
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  • Lisa Michalski
    5.0 out of 5 stars Five Stars
    Reviewed in the United States on June 3, 2015
    Format: PaperbackVerified Purchase
    Very informative !
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  • Robert J. Boser
    1.0 out of 5 stars Selling garbage
    Reviewed in the United States on December 31, 2009
    Format: Paperback
    I have to agree with all of the other negative reviews. Why there have been any positive reviews at all, is beyond my comprehension.

    The book contains a collection of garbage statements, not to mention piles of irrational conclusions, that could have been formulated only with the guidance of an Ouija Board.

    For instance, she claims "air rage" incidents by airline passengers, are the result of greedy and deficient environmental control systems (ECS) on modern airliners. Not enough oxygen, according to her Ouija psychological analysis. Airlines deliberately try to reduce the "oxygen supply" to the passengers because it saves them money, by reducing fuel consumption.

    In elaborating on that alleged cause of nutty passenger behavior, she claims that "pilots, by government regulation, have their own, entirely separate, oxygen supply system providing them with copious amounts of 100% pure oxygen. Passengers and cabin crew receive up to 53% recycled air in varying amounts, depending on where they sit or labor, the aircraft type, and engine speed."

    Apparently that was not enough evidence of her abomnible ignorance. She went on with: "To save fuel, many airplanes take advantage of jet streams. When this happens, the cabin air intake is lower; the air circulation rate is slower; and oxygen deprivation occurs." And then, this incredible statement: "In other words, on-board cabin air deficiency causes permanent brain damage."

    I will not call her a liar, because the possibility exists that she was so ignorant on that subject, that she actually believed she was telling the truth. To fairly label her as a liar, we have to reasonably believe she knew those statements had no basis in reality, when she wrote them. I prefer to judge her as an incredibly ignorant person, whose book is all but worthless.

    The truth is that pilots and passengers receive the same supplied cabin air and that the natural supply of available oxygen in that air, is more than adequate for the needs of all passengers and crew. The air quality in airliners is at least equal to, and in many cases, superior to the supply in many office buildings around the world. And, flying in or out of the jet stream has nothing to do with the amount of available oxygen in the air, which is supplied by the plane's ECS.

    Don't waste your money on this book unless you have a need to collect garbage.
    One person found this helpful
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  • Fahlgren Gunnar
    5.0 out of 5 stars This is a very good course literature for those who are studying psychology.
    Reviewed in the United States on September 30, 2005
    Format: Paperback
    This is a very good course literature for those who are studying psychology and for Human Factors courses. The book is an excellent illustration on how PTSD can develop and get worse by bad treatment.

    It was not the engine explosion, which caused the authors Post Traumatic Stress. It was firstly the poor information from the captain and his negligence to arrange a proper counseling debriefing after landing (see ISBN 0-9754818-8-6) and secondly the absolute lack of empathy from the airline years after the accident that caused and aggravated her PTSD.

    The book contains a lot of very valuable information based on knowledge, reports, recorded researches and finally some assumptions with which I don't always agree, e.g. her explanation of aircraft pressurization and ventilation. The cabin air deteriorated a lot after introduction of recirculation fan. That is true, but pilots get their air from the same duct as passengers and no extra oxygen is added. We have our oxygen masks for emergency as have the cabin crew and passengers.

    Read the book, but don't get afraid of flying. In 2004 no passenger was killed in airline accidents in the western world and less than 500 in the whole world.

    Gunnar Fahlgren, Ret. airline captain (SAS) and Human Factors consultant.
    One person found this helpful
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  • bubbles
    1.0 out of 5 stars One Star
    Reviewed in the United States on February 28, 2017
    Format: Paperback
    bah what a terribly written book. she lost me when she started calling people miss piggy.
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  • Robert Herriot
    5.0 out of 5 stars Couldn't Put it Down - not even the third time through!!
    Reviewed in the United States on May 25, 2005
    Format: Paperback
    Finally a book that spells out the truth about what being a flight attendant is all about!! Nattanya Andersen's descriptive powers made me feel like I was on that 727 with her, and she took me on her entire journey, never letting go of my attention. I have done a whole lot of reading with regard to this subject matter and in the end I have to say that this is the one book I go back to time and time again. Not only does it answer questions about PTSD, it also spells out quite clearly the dangers that all of us are exposed to while cruising at 33,000. As a frequent flier I feel that this book has really been an invaluable source of information that has greatly changed the way I travel. It has also been a great inspiration. As someone who has suffered from PTSD, brought on by an "airborne incident", I feel that this book has really influenced me profoundly.

    As much as I have enjoyed the "Humorous" accounts of the flight attendant's life in such books as "Cabin Pressure", and as informative as Sandy Purl's "Am I Alive" was...I have to say that Ms Andersen's research and "Tell it as it is" style made this book well worth reading (more than once) and I have urged everyone I know to get a copy.

    Brava Nattanya!!
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  • D. Terry
    1.0 out of 5 stars Government bashing in print.
    Reviewed in the United States on January 16, 2007
    Format: Paperback
    It is the story of an injured flight attendant (psychological injury) and her 10 years of trying to get the government to provide disability to her. At times the book bashes the Candian Government, the insurance industry, the unions and the Aviation Industry.

    I read the entire book hoping that somehow all the side stories and negative comments would end in a conclusion worth reading about...but it did not.

    It is just not worth your time.
    One person found this helpful
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Top reviews from other countries

  • Kindle CustomerM Davies from Wales.
    3.0 out of 5 stars Three Stars
    Reviewed in the United Kingdom on September 27, 2014
    Format: KindleVerified Purchase
    nothing to write home about
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  • Meghan Brush
    5.0 out of 5 stars A captivating and enlightenting book that looks 'behind the scene' of the airline industry
    Reviewed in Canada on October 24, 2013
    Format: PaperbackVerified Purchase
    I met the author on a long haul flight from London to Vancouver, and had the pleasure of hearing her adventures as a international flight attendant. The time flew by while she told me captivating story after story.

    Once received the book and dived into it, I was able to vividly recount her experiences, as this book is very well written. I highly recommend Broken Wings to anyone with an interest in what really goes on behind the scenes between pilots, flight attendants, layovers, flight preparations, industry rules and regulations and some of the not-so-glamorous goings-on in the airline industry.

    A+!
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