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Partner Portal

Welcome to Ajax Support

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In this section you'll find detailed manuals and educational videos about all features of Ajax. And in case you need help of a technical specialist, we're available 24/7.

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Ajax Systems

Devices



Hubs

Opening detectors

For PRO

  • Ajax Video SDK

    Ajax Video SDK

    Toolkit for integrating Ajax video surveillance into third-party software

  • Android PRO app

    Android PRO app

    On managing thousands of Ajax security systems using an Android smartphone for installers and security companies

  • CMS Connection

    CMS Connection

    On Ajax integrations with the Central Monitoring Stations

  • iOS PRO app

    iOS PRO app

    On managing thousands of Ajax security systems using an iPhone for installers and security companies

  • ONVIF

    ONVIF

    Guide on how to configure ONVIF authorization for Ajax video devices

  • Ajax PRO Desktop

    Ajax PRO Desktop

    App for administration and monitoring alarms of Ajax security systems

  • PRO Integration

    PRO Integration

    On integrating Ajax devices with the third-party systems and integrations of the third-party devices into the Ajax security system

  • Video management system

    Video management system

    On managing the Ajax video system, with resources covering user manuals, video scenarios, export, and privacy settings

  • Ajax Media Player

    Ajax Media Player

    Tool for verifying the integrity and authenticity of footage recorded by Ajax video devices

For Users

  • Account

    Account

    On types of user accounts in the Ajax security system and their rights

  • Ajax Desktop

    Ajax Desktop

    On controlling your security system from a desktop devices

  • Ajax TV

    Ajax TV

    On displaying live camera feeds on the TV screen

  • Android app

    Android app

    On controlling your security system with an Android smartphone

  • App for Apple Watch

    App for Apple Watch

    On changing the security mode, raising panic alarms, and receiving push notifications

  • iOS app

    iOS app

    On controlling your security system with an iPhone

  • Scenarios

    Scenarios

    On automating the routine tasks and controlling the home appliances

  • Ajax Services activation via card payment

    Ajax Services activation via card payment

    On activating Ajax SIM and Ajax Cloud Storage directly in the app

  • Wear OS app

    Wear OS app

    On changing security modes, raising panic alarms, and receiving push notifications on a Wear OS watch

Services

  • Ajax Cloud Storage

    Ajax Cloud Storage

    Secure cloud storage for event recordings from Ajax video surveillance products

  • Ajax Photo Mode

    Ajax Photo Mode

    Service for photo verification of motion detected by Ajax video devices in third-party monitoring software

  • Ajax services handbook

    Ajax services handbook

    How to start working with Ajax Services

  • Ajax SIM

    Ajax SIM

    Pre-installed roaming SIM card for reliable connectivity and alarm transmission

  • Ultra DP

    Ultra DP

    Presets for streamlining dual-path signaling configuration

Ajax web tools

Empower your project planning and device configuration with our web tools

Ajax system configurator

Ajax system configurator

Configure all elements of the Ajax ecosystem to suit your needs

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Ajax device compatibility

Find out which hub or range extender is compatible with a specific device, product group, or product line

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Video storage calculator

Calculate the NVR or camera required storage capacity and estimated recording time based on video streaming settings

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Battery life calculator

Estimate a device’s battery lifespan, considering communication quality, ambient factors, and user settings

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Radio communication range calculator

Assess the communication quality between a device and a hub (or range extender), considering possible interferences

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Switches and outlets configurator

Assemble a custom set of Ajax switches and outlets

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Fibra power supply calculator

Check the system’s operation and estimate the power consumption of Fibra devices in your project

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External battery life calculator

Estimate the runtime for external batteries connected to Ajax hubs, range extenders, or NVRs via an alternative Ajax PSU power supply unit

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Brandplate constructor

Place your logo and contact information on the front panels of StreetSiren DoubleDeck sirens to transform them into effective advertisements for your services

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Video device calculator

Calculate the number of cameras and NVRs that can be added to a space

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Case configurator

Get options for the most optimal Сase configurations that consider the Fibra devices you need

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