Welcome to Ajax Support
Need help?
In this section you'll find detailed manuals and educational videos about all features of Ajax. And in case you need help of a technical specialist, we're available 24/7.
Send request
Hubs
Opening detectors
For PRO

Android PRO app
On managing thousands of Ajax security systems using an Android smartphone for installers and security companies

iOS PRO app
On managing thousands of Ajax security systems using an iPhone for installers and security companies

PRO Integration
On integrating Ajax devices with the third-party systems and integrations of the third-party devices into the Ajax security system

Video management system
On managing the Ajax video system, with resources covering user manuals, video scenarios, export, and privacy settings

Ajax Media Player
Tool for verifying the integrity and authenticity of footage recorded by Ajax video devices
For Users

App for Apple Watch
On changing the security mode, raising panic alarms, and receiving push notifications

Ajax Services activation via card payment
On activating Ajax SIM and Ajax Cloud Storage directly in the app

Wear OS app
On changing security modes, raising panic alarms, and receiving push notifications on a Wear OS watch
Services

Ajax Photo Mode
Service for photo verification of motion detected by Ajax video devices in third-party monitoring software
Ajax web tools
Empower your project planning and device configuration with our web tools

Ajax device compatibility
Find out which hub or range extender is compatible with a specific device, product group, or product line
Video storage calculator
Calculate the NVR or camera required storage capacity and estimated recording time based on video streaming settings
Battery life calculator
Estimate a device’s battery lifespan, considering communication quality, ambient factors, and user settings
Radio communication range calculator
Assess the communication quality between a device and a hub (or range extender), considering possible interferences
Switches and outlets configurator
Assemble a custom set of Ajax switches and outlets
Fibra power supply calculator
Check the system’s operation and estimate the power consumption of Fibra devices in your project
External battery life calculator
Estimate the runtime for external batteries connected to Ajax hubs, range extenders, or NVRs via an alternative Ajax PSU power supply unit
Brandplate constructor
Place your logo and contact information on the front panels of StreetSiren DoubleDeck sirens to transform them into effective advertisements for your services
Video device calculator
Calculate the number of cameras and NVRs that can be added to a space
Case configurator
Get options for the most optimal Сase configurations that consider the Fibra devices you need
































