For over 15 years we have been innovating in digital to offer the best services to e-commerce worldwide
About Us
Aidify is led by a team of experts with deep knowledge of the e-commerce and artificial intelligence sectors
Carlo Tafuri, our founder, has a successful history in the e-commerce world, having created IDT over 15 years ago and subsequently launched innovative B2B projects such as Brandsdistribution, the world leader in online branded fashion distribution, and BDroppy, the dropshipping platform dedicated to online retailers of branded fashion, and in B2C with rapidly growing projects such as Skon, Duca di Morrone, and Letsell, the first European social e-commerce. His vision, combined with a highly specialized team in developing innovative solutions for e-commerce, forms the backbone of our company, focused on innovation and excellence in AI-based customer care.
Aidify is the pioneer of AI Agents for e-commerce
Our cutting-edge technology autonomously manages customer interactions via email, chat, and WhatsApp, offering a human experience with the efficiency of AI. What sets us apart is the ability to provide empathetic, contextualized, and accurate responses, minimizing errors and inappropriate replies.
Our Mission
Leading e-commerce companies in the transition to artificial intelligence is our priority
Our goal is twofold: on one hand, to drastically improve the end customer's experience with always available and multilingual assistance; on the other hand, to enable companies to optimize their resources by freeing human staff for higher value-added activities and significantly reducing operational costs.
Our Vision
From E-commerce to AI-commerce
We envision a transition where artificial intelligence becomes a trusted ally for companies, allowing human staff to increasingly focus on higher-value activities and improve their professionalism, enhancing their performance and reducing management costs.
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