About Conversational Cloud
The LivePerson Agent App provides real time messaging between you and your consumers anytime and from any location. Don't be chained to your desk - take your engagements on the go and never miss an opportunity to create a...
The LivePerson Agent App provides real time messaging between you and your consumers anytime and from any location.
Don't be chained to your desk - take your engagements on the go and never miss an opportunity to create a meaningful connection.
Key features:
• Connect using real time messaging with your consumers
• Receive push notifications whenever your consumers request to connect with you
• View and manage your assigned agents conversations
• Control your availability, as new connections might come at any time!
• A seamless match to your Conversational Cloud web platform
Previous Versions
Here you can find the changelog of Conversational Cloud since it was posted on our website on 2023-07-03 15:52:44.
The latest version is 4.1.1 and it was updated on 2026-06-29 12:51:49. See below the changes in each version.
Conversational Cloud version 4.1.1
Updated At: 2026-06-12
Changes: upgraded Pendo SDK from 3.7.1 to 3.13.0
Conversational Cloud version 4.1.0
Updated At: 2025-12-18
Changes: Android 15 , 16KB Page requirement
Image processing before sending to a consumer
Share button in File Preview to share image and file
User should automatically logout after configured inactivity time
Fixed Google Policy violation
Fixed Intermittent Issue When Sending Files from Agent App
Conversational Cloud version 4.0.6
Updated At: 2025-08-05
Changes: Agent status should set to configured default status on login
Conversational Cloud version 4.0.5
Updated At: 2025-06-19
Changes: Fixed Agent is unable to resume closed conversation on alpha.
Fixed Predefined Content - 'Show title only' gives no indication about what is happening
Fixed Agent app: Error messages for images and pdfs exceeding the desired size disappears immediately when keyboard is open.
Fixed Takeover Conversation not working
Fixed Agent is unable to save notes in the summary section in alpha.
Fixed use CSDS to properly identify and send requests to the correct Backery instance
Conversational Cloud version 4.0.4
Updated At: 2025-05-13
Changes: Fixed file sharing issue
Conversational Cloud version 4.0.3
Updated At: 2025-05-02
Changes: Added app version/build no on about screen
Fixed take photo issue. Added file size validation
Conversational Cloud version 4.0.1
Updated At: 2025-04-17
Changes: localization/Internationalisation - Change language from profile settings screen. Supported Language (English/French)
Sentry integration
Fixed All Conversations Filter - Unable to select any dates beyond 3 months.
Fixed supports login in account migrated to gcp
Fixed Send files not working properly
Fixed Transfer Conversation by skill scrolling issue
Conversational Cloud version 4.0.0
Updated At: 2025-02-16
Changes: Login with SSO and Auth0 accounts
Secure Form Widget
Multiple UI Enhancements, Bug Fixes, and Improvements
Conversational Cloud version 3.0.6
Updated At: 2024-10-31
Changes: Agent Surveys Widget
Tracking Icon For First Chat
Multiple UI Improvements
Conversational Cloud version 3.0.5
Updated At: 2024-10-15
Changes: bug fixes and improvements
Disclaimer
Official Google Play Link
We do not host Conversational Cloud on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
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