Transparent:
In the case of a transparent report, the organisation's internal reporting office receives the information provided by the whistleblower regarding his or her identity, including the contact details provided.
Pseudonym:
In the case of a pseudonymous report, the information on the identity of the whistleblower is only transmitted to the service provider who provides the whistleblowing system. This service provider is Compliance.One GmbH. The Compliance.One service provider also maintains the confidentiality of the whistleblower's identity vis-à-vis the organisation to which the report is addressed. The internal reporting office can communicate with the person making the report via the Compliance.One service provider, e.g. to confirm receipt of the report, to ask questions about the reported facts and to provide feedback on follow-up measures. The organisation to which the report is addressed is not informed of the identity of the person making the report or their contact details. The service provider Compliance.One ensures effective pseudonymisation of the whistleblower's personal data vis-à-vis the responsible party to whom the report is addressed.
Anonymous:
In the case of an anonymous report, no personal data on the identity of the person submitting the report is collected. Accordingly, the person making the report cannot be actively contacted by us, e.g. for an acknowledgement of receipt or queries, but communication is possible via the report page displayed after submitting the report if the person making the report remembers the URL or QR code of the report page.
