Digital Accessibility Compliance.
- Reduces Risk
- Expands Markets
- Improves Usability
- Increases Conversions
No Shortcuts. No Juniors. Just the Pros.
Our all-senior team helps website, ecommerce and SaaS product teams improve usability, beat procurement requirements, and meet ADA, 508, EAA and US State legal compliance.
Website, SaaS & Mobile App Accessibility Compliance Services
Web Accessibility Auditing
Ecommerce and marketing website audits and reporting designed to guide remediation effectively.
SaaS & Web App Auditing
We combine deep experience working with product teams to efficiently deliver accessibility compliance in collaboration with SaaS teams.
Mobile App Auditing
WCAG audits of native mobile apps built on the full range of platforms.
VPATs & ACRs
An ACR authored by a team with our experience provides credibility and assurance to meet procurement scrutiny.
Accessibility Consulting
Program design, governance, and ongoing guidance. We help organizations build accessibility into process and culture.
Accessibility Training
Custom training curriculum based on audit results and client context.
State, Federal and International Accessibility Laws
ADA Title II applies to U.S. state and local governments and governs accessibility of public-facing digital services, websites, and applications. Enforcement expectations are increasing, with clear regulatory timelines and DOJ oversight. Vendors supplying software or digital services to public entities face indirect liability through contract terms, indemnification clauses, and reputational exposure. For non-U.S. companies, Title II compliance is essential when serving U.S. public-sector clients.
ADA Title III covers places of public accommodation and is the primary driver of digital accessibility litigation in the United States, particularly for ecommerce and consumer-facing platforms. It applies to U.S. and foreign companies alike when they offer goods or services to U.S. customers. Lawsuits typically target WCAG failures that block real user access, creating legal exposure, settlement costs, and ongoing compliance obligations.
The European Accessibility Act (EAA) establishes mandatory digital accessibility requirements for products and services sold or used within the European Union, including ecommerce platforms, software, and mobile applications. For U.S. and non-EU companies doing business in the EU, noncompliance can block market access, disqualify vendors from procurement, and trigger enforcement actions by member states. Alignment with WCAG is central, but liability is tied to product readiness and ongoing conformity, not one-time audits.
Section 508 of the Rehabilitation Act requires U.S. federal agencies—and vendors selling digital products or services to them—to ensure accessible electronic and information technology. For commercial SaaS and software providers, Section 508 is primarily enforced through procurement. Inaccurate VPATs or unsupported claims create contract risk, bid disqualification, and downstream liability. Foreign vendors selling into U.S. government markets are equally subject to these requirements.
Colorado House Bill 21-1110 requires state agencies and many public entities to ensure digital accessibility for websites, applications, and documents. Enforcement includes compliance reporting and remediation obligations, extending risk to vendors supplying nonconforming digital products. Companies selling into Colorado government markets—domestic or foreign—must demonstrate accessibility alignment or face contract loss, remediation demands, and heightened scrutiny.
New York State’s Human Rights Law prohibits disability-based discrimination and has become a significant driver of digital accessibility enforcement alongside ADA Title III. Courts increasingly recognize inaccessible websites and applications as discriminatory barriers. For businesses operating nationally or internationally, New York represents concentrated litigation risk. Failure to address accessibility can result in lawsuits, settlements, and mandatory remediation impacting broader U.S. operations.
Why Accessibility.Works?
Experience, tools and process that deliver actionable reporting focused on efficient remediation. Our experience enables us to blend effectively with production teams, and our ability to speak both WCAG and Geek ensures clear direction.
- All-senior USA team. No juniors. No offshoring.
- Remediation-focused reporting and support.
- No short cuts to expose you.
- No subscriptions to drain your budget.
Accessible products increase usability and add value to your product. In focusing on on usability we open doors to a broad range, and open the procurement door into government, education, and enterprise markets that require a credible VPAT. We help product teams improve usability while clearing procurement. Not one or the other.
Colleges, universities, and K-12 systems all fall under ADA Title II. Education faces the greatest scrutiny and carries the highest responsibility to provide accessible, usable digital experiences for students, staff, and faculty. We help institutions meet compliance deadlines with audits and remediation guidance that hold up under review.
Ecommerce companies are the most frequent targets of ADA accessibility lawsuits. Inaccessible checkout flows, product pages, and navigation exclude customers and invite litigation. We help ecommerce teams reduce legal exposure and improve usability, driving conversions while lowering risk.
Frequently Asked Questions
No. No one can guarantee compliance, and firms that claim otherwise are overpromising.
We deliver comprehensive audits and clear remediation guidance. We do not control how that remediation guidance is implemented. And the site is a living entity that is always changing, so after we verify, any change there-after can affect accessibility compliance.
The best way to ensure on-going compliance is to exercise best practices when creating new content or making site changes, and schedule recurring audits or as significant changes to UX are made.
Across ecommerce websites, SaaS platforms, and mobile applications, the WCAG barriers we most frequently identify are consistent and repeatable.
- Missing or incorrect alternative text on images and icons.
- Insufficient color contrast for text, icons, and interactive controls.
- Keyboard-inaccessible navigation, menus, and custom components.
- Missing form labels, instructions, or programmatic associations.
- Non-descriptive link text such as “click here” or “learn more.”
- Improper heading structure that breaks page hierarchy and navigation.
- Missing or unclear visible focus indicators for keyboard users.
- Inaccessible modals, dialogs, and popups that trap or lose focus.
- Error messages that are not programmatically associated with form fields.
- Dynamic content changes that are not announced to assistive technologies.
Overlays don’t fix anything. They inject a cosmetic layer over broken code. Screen reader users still hit the same barriers: missing labels, broken navigation, focus traps, inaccessible forms.
Worse, overlays often create new problems. They interfere with keyboard navigation, conflict with existing screen reader settings, and add unpredictable behavior to page interactions. The underlying issues remain. The user experience gets worse.
Timelines depend on scope. A focused website audit typically takes two to four weeks. A complex SaaS platform with multiple user flows takes longer.
We define scope before work begins and provide clear timelines at engagement start. We don’t rush audits to hit arbitrary deadlines. Thoroughness matters more than speed.
Automated tools, even AI-powered ones, still catch only about 40% of WCAG issues. They detect surface-level problems like missing alt text or color contrast failures.
What they miss: interaction patterns, focus management, screen reader announcements, error handling, dynamic content updates, and whether a workflow actually makes sense to a user who can’t see the screen. These require human judgment, real testing with assistive technology, and experience with how disabled users actually navigate. AI can’t replicate that.
Yes. We work with organizations operating internationally, including companies serving customers in the European Union and other regulated markets. Our work aligns with WCAG as the common technical baseline and supports requirements such as the European Accessibility Act when applicable. Engagements are scoped to the jurisdictions, products, and procurement realities involved.
Stay Informed
Legal News; Best Practice Guides; Benefits of Accessibility; Lessons LearnedDigital Accessibility News & Guides
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Satisfaction Matters
The Accessibility.Works team has been excellent to work with. They delivered what they promised on time and were very responsive throughout. Their audit reporting was very thorough. And during remediation they worked directly with our development team to iron out the technical nuances. They had both the accessibility and coding expertise to get us into compliance, and that was key.
I reached out to Accessibility.Works with an urgent request for a manual website audit. Dave was quick to meet with me and provide a proposal based on what we were looking for. The Accessibility.Works team was unbelievably fast in their audit and finished a whole week ahead of their schedule.
Propeller’s Accessibility.Works team was great to work with. The audit of our site was thorough and provided my team the details needed to make our site accessible. Any questions we had were answered quickly and had all the info we needed to move forward.
