About Access Services
Where’s My Ride is an app that allows you to easily, with a tap of a button, see reservation status and track vehicle in real time. Easy way to confirm your trip reservation, share your ride experience and rate your...
Where’s My Ride is an app that allows you to easily, with a tap of a button, see reservation status and track vehicle in real time. Easy way to confirm your trip reservation, share your ride experience and rate your driver and vehicle, and get the live ETA for your vehicle If you need help to register, use the app, or report any system issues, please call the WMR help desk at 213.270.6099 or email us directly at
[email protected]
Version History Fixed an issue that caused an “Invalid phone number” error during the registration process. 1.3.54 Jan 19 Registration Screen is enhanced for a) Eligibility Expiration Date (Month & Year) fields now start blank to prevent incorrect entries caused by default values in the fields, b) Phone number format is now consistent with the login screen, c) ZIP Code field now limits input to 5 digits to avoid entry errors. In Reservation Screen Next button got disappeared after switching the callout type, it is resolved now. App is submitting installed release version to App Server for better support to riders on help desk. Riders can type and search more addresses for reservation in the Eastern, Western, Southern & Antelope Valley Regions 1.3.53 12/16/2025 Fix the minor issues and improve the functionality. 1.3.49 08/03/2023 Online Reservation is available to riders for following service providers * SGT, CTI, GP, Antelope Valley * MV * TNC Riders will have new module in the app to manage their online Wallet for TNC Trips 1.2.62 07/03/2023 Visually Impaired Mode - New update includes a fix for Screen Reader feature. App will now speak recently selected Tag without queuing all the user clicks. 1.2.61 04/29/2021 GUI enhancements are applied. 1.2.32 04/29/2020 Compatibility fixes are applied for new OS 13.3 1.2.30 02/10/2020 •Visually Impaired Mode – In phone Accessibility mode, the App replaces the map screen with a list containing cross street info, distance in miles, and ETA •Alert Notifications –Feature provides Alert notifications •Vehicle Icon in Map Tracking Screen –Feature replaces blue dot vehicle symbol with a vehicle image •No Trips Scheduled Message –The App will indicate “No Trips Scheduled” in the Trip List •OS new version was giving issue in SMS Code Verification, compatibility fix is applied. 1.2.29 01/03/2020 •Visually Impaired Mode – In phone Accessibility mode, the App replaces the map screen with a list containing cross street info, distance in miles, and ETA •Alert Notifications –Feature provides Alert notifications •Vehicle Icon in Map Tracking Screen –Feature replaces blue dot vehicle symbol with a vehicle image •No Trips Scheduled Message –The App will indicate “No Trips Scheduled” in the Trip List 1.2.28 12/30/2019 - View vehicle type, including taxi information - Performance improvements 1.2.9 08/30/2018 Registration & Reset Password Modules are added in Application. User Interface is enhanced in this version with improvements of notifications. 1.2.8 12/21/2017 New enhancements ... 1.1.83 06/02/2017 New enhancements ... 1.1.73 02/17/2017 New enhancements ... 1.1.72 02/03/2017 New enhancements .... 1.1.34 09/09/2016 New enhancements .... 1.1.32 08/31/2016 New enhancements .. 1.1.31 08/24/2016 New enhancements .... 1.1.27 08/17/2016 New enhancements ... 1.1.26 08/15/2016 New enhancements .... 1.1.25 08/09/2016 New enhancements ... 1.1.24 08/01/2016 New Enhancements ... 1.1.23 07/28/2016 New enhancements ... 1.1.22 07/22/2016 1.0.64 05/10/2016
Previous Versions
Here you can find the changelog of Access Services since it was posted on our website on 2021-12-16 23:35:56.
The latest version is 1.3.54 and it was updated on 2026-06-10 18:03:11. See below the changes in each version.
Access Services version 1.3.54
Updated At: 2026-06-10
Changes: Version History Fixed an issue that caused an “Invalid phone number” error during the registration process. 1.3.54 Jan 19 Registration Screen is enhanced for a) Eligibility Expiration Date (Month & Year) fields now start blank to prevent incorrect entries caused by default values in the fields, b) Phone number format is now consistent with the login screen, c) ZIP Code field now limits input to 5 digits to avoid entry errors.
In Reservation Screen Next button got disappeared after switching the callout type, it is resolved now.
App is submitting installed release version to App Server for better support to riders on help desk.
Riders can type and search more addresses for reservation in the Eastern, Western, Southern & Antelope Valley Regions 1.3.53 12/16/2025 Fix the minor issues and improve the functionality. 1.3.49 08/03/2023 Online Reservation is available to riders for following service providers
* SGT, CTI, GP, Antelope Valley
* MV
* TNC Riders will have new module in the app to manage their online Wallet for TNC Trips 1.2.62 07/03/2023 Visually Impaired Mode - New update includes a fix for Screen Reader feature. App will now speak recently selected Tag without queuing all the user clicks. 1.2.61 04/29/2021 GUI enhancements are applied. 1.2.32 04/29/2020 Compatibility fixes are applied for new OS 13.3 1.2.30 02/10/2020 •Visually Impaired Mode – In phone Accessibility mode, the App replaces the map screen with a list containing cross street info, distance in miles, and ETA
•Alert Notifications –Feature provides Alert notifications
•Vehicle Icon in Map Tracking Screen –Feature replaces blue dot vehicle symbol with a vehicle image
•No Trips Scheduled Message –The App will indicate “No Trips Scheduled” in the Trip List
•OS new version was giving issue in SMS Code Verification, compatibility fix is applied. 1.2.29 01/03/2020 •Visually Impaired Mode – In phone Accessibility mode, the App replaces the map screen with a list containing cross street info, distance in miles, and ETA
•Alert Notifications –Feature provides Alert notifications
•Vehicle Icon in Map Tracking Screen –Feature replaces blue dot vehicle symbol with a vehicle image
•No Trips Scheduled Message –The App will indicate “No Trips Scheduled” in the Trip List 1.2.28 12/30/2019 - View vehicle type, including taxi information
- Performance improvements 1.2.9 08/30/2018 Registration & Reset Password Modules are added in Application.
User Interface is enhanced in this version with improvements of notifications. 1.2.8 12/21/2017 New enhancements ... 1.1.83 06/02/2017 New enhancements ... 1.1.73 02/17/2017 New enhancements ... 1.1.72 02/03/2017 New enhancements .... 1.1.34 09/09/2016 New enhancements .... 1.1.32 08/31/2016 New enhancements .. 1.1.31 08/24/2016 New enhancements .... 1.1.27 08/17/2016 New enhancements ... 1.1.26 08/15/2016 New enhancements .... 1.1.25 08/09/2016 New enhancements ... 1.1.24 08/01/2016 New Enhancements ... 1.1.23 07/28/2016 New enhancements ... 1.1.22 07/22/2016 1.0.64 05/10/2016
Access Services version 1.3.54
Updated At: 2026-01-19
Changes: Fixed an issue that caused an “Invalid phone number” error during the registration process.
Access Services version 1.3.49
Updated At: 2023-08-03
Changes: Aug 3, 2023
Version 1.3.49
Fix the minor issues and improve the functionality.
Access Services version 1.2.62
Updated At: 2023-07-03
Changes: Jul 3, 2023
Version 1.2.62
Online Reservation is available to riders for following service providers
* SGT, CTI, GP, Antelope Valley
* MV
* TNC Riders will have new module in the app to manage their online Wallet for TNC Trips
Access Services version 1.2.61
Updated At: 2021-04-29
Changes: Apr 29, 2021 Version 1.2.61
Visually Impaired Mode - New update includes a fix for Screen Reader feature. App will now speak recently selected Tag without queuing all the user clicks.
Disclaimer
Official App Store Link
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