Launch it
Confidently deploy Fin and drive immediate value for your customers and your team with a setup that scales.
Launch Fin
Configure Fin, test the experience, and achieve your first AI resolutions.
Setting up your AI-first helpdesk
Learn how to set up Intercom with the right foundations to run an AI-first support operation from the start.
Fundamentals for support managers
Lead a high-performing, AI-first team to hit aggressive automation targets.
Fundamentals for support agents
Onboard your team to their agent experience.
Scale it
Go beyond initial deployment and work toward 80% automation rate and perfect customer experiences.
Build Fin Procedures
Connect Fin to your systems and transform your SOPs into Procedures that resolve your most complex queries.
Scaling AI in support
Strengthen results, expand coverage, and drive long-term impact.
Fin for Sales
Learn how to set it up confidently to handle all types of sales conversations like your best SDR.
Workflows courses
Design automated workflows to orchestrate complex journeys and reduce manual triaging.