Everything was neatly organized with clear labeling, and the thermostat itself was wrapped securely with a protective film. Right out of the box, it looked sleek, modern, and far more premium than any thermostat I’ve owned before. The thermostat feels solid in hand. The casing feels secure and the glass face has a smooth, high-quality finish. It feels like a product you won’t have to replace in a year or two. Installation was straightforward and user-friendly. The Ecobee Smart Thermostat Enhanced comes with everything you need in the box, including a mounting plate, screws, wire labels, and even a Power Extender Kit if your system requires it. The setup process took less than an hour, and the included instructions (both printed and in the Ecobee app) walked me through each step: -Turn off breaker to HVAC at the breaker -Remove the old thermostat faceplate -Label and free the wires -Decide on the trim plate -Position the Ecobee base (arrow up) -Level and make the holes -Drill for anchors (drywall only) -Screw the base to the wall -Connect the wires to the base -Tidy the cavity -Attach the thermostat body -Restore power at the breaker Since ours is hardwired, I don’t have to worry about batteries, and once it was powered on, the app guided me through Wi-Fi connection and registration. For those with more complex systems like heat pumps or dehumidifiers, the advanced wiring diagrams cover those too, but even for a standard installation like mine, it was quick and definitely beginner-friendly. It looks incredible on the wall. The black glass face with the bright, minimal numbers looks great and it blends nicely into the room without being an eyesore. With that, finger prints do show up on it, so it needs to be cleaned frequently. The screen is bright, sharp, and easy to read from across the room. The touchscreen responds smoothly to swipes and taps, and I haven’t had issues with lag or missed touches. Connecting it to Wi-Fi was quick. The app guided me through the process in minutes, and since then, I haven’t experienced a single disconnect. Even during router restarts, it automatically reconnects without me having to do anything. The Ecobee app is extremely user-friendly. I can adjust the temperature from anywhere and it connects to Alexa. The app has many well designed features. It goes as far as to even tells you if there is an issue with your HVAC and reminds you to replace your filters. I’ve tested it with Alexa, and the response is instant. Saying, “Alexa, set thermostat to 72,” adjusts it immediately. It also plays well with Apple and Google. Programming daily schedules is nice. You can create weekday and weekend profiles, vacation settings, or temporary holds. One of the standout features is how it actively works to save energy. I’ve already noticed a little drop in my electric bill, even during the summer in the South. The thermostat is incredibly accurate. When I set it to 72, the house feels like 72. The system doesn’t overshoot the target and maintains a stable, comfortable environment throughout the day. This thermostat has integrated seamlessly into our daily life. It’s small, everyday conveniences that make this thermostat worth the investment. Compared to my previous thermostat, this is night and day. My old one looked outdated, required constant fiddling, and couldn’t connect to Wi-Fi. Even compared to other smart thermostats I’ve seen, this one feels more reliable, modern, and thoughtfully designed. The Ecobee Smart Thermostat Enhanced is the definition of a high-quality smart home upgrade. This is absolutely worth the price.