5HC Systems helps businesses save time and scale up by combining process expertise and tech savvy.
Specifically, we work on evolving your processes, building and implementing software platforms, and automating repetitive business tasks, so humans can focus on what they do best.
New Builds
We build new platforms to handle any number of your daily processes from common features like timesheets and invoices, to the weird and wonderful that can’t be bought off the shelf.
Update & Evolve
Many clients have a Knack app that was developed by someone else. We can get it up to speed or add new features to get it where it needs to be to best serve your business.
Integration
We use Make (commonly known as Make.com) to connect your existing platforms and apps (existing or new) so that your data is synchronised across your organisation.
Coaching
Many of our clients like to build and manage their own app; we fully support this and don’t believe in keeping the knowledge to ourselves. We offer formal training and ongoing coaching to support you in your work.
Operations first, tech later
We come from an operations background, not a tech background
We’ll address the bigger questions first like if the process actually what it should be and what the end-state should look like, then assess how tech can help.
We won’t just throw software at the problem. If a clipboard and a pen is best, then we won’t get you to change it.
Smooth Systems. Bigger Growth. Zero Extra Stress.
We connect the tools you already use – or build the ones you need – so your business runs smarter, faster, and with far less admin drag.
We start by digging into your current processes and platforms to understand what’s working, what’s clunky, and where the friction lives. Then we make your existing systems — Xero, Pipedrive, Salesforce, Trello and more — talk to each other seamlessly using tools like Zapier and Make. And if what you need doesn’t exist yet, we’ll build a bespoke platform that fits your business like a glove.
The result? Your team spends more time earning money (selling, designing, making) and less time wrestling with repetitive admin. You free up capacity, reduce bottlenecks, and give your company room to grow without bursting at the seams.
Working with 5HC Systems has been a game-changer for us. They quickly understood what we needed and delivered solutions that just worked—no endless revisions or complicated rollouts. The automation between our key platforms has saved us hours each week and allowed our team to focus on what we do best. If you're struggling with inefficient systems, get 5HC involved—they'll fix it, simplify it, and make your life a lot easier.
Having recently tasked 5HC to produce a bespoke CRM / Time Management tool, we can’t speak more highly of the service received, as well as the overall implementation of the system. 5HC listened concisely to the requirements at the beginning and designed a solution absolutely fit for purpose. Throughout the testing phase the team were reactive and able to solve any challenges, resulting in an effective, time saving solution – thank you so much 5HC!
We have used 5HC to help us take our application to the next level. It is refreshing to have someone take the time to guide us through the process, explaining what could be done and what was going to be a bit of a challenge. We engaged 5HC and “boom”, we had results within a predetermined schedule. Not only did they do what they said they were going to do, it was on budget. Interviewing other firms was a waste of time and we would highly recommend 5HC to others as well as our continuing needs.
Prior to engaging 5hc to build our online platform our administration systems were either inefficient paper systems or on ad hoc disjointed spreadsheets leading to reduced productivity and duplication of work load. By working with closely with 5HC to develop the platform (Avatar), we have been able to increase productivity, accessibility and traceability of our information. The team at 5HC took time to understand our business and its requirements and have tailored the system to meet the needs of a construction company, exceeding our expectations in terms of usability and functionality.
Hugo is absolutely brilliant. He has, and continues to, transform the way we use Knack by integrating it with our other platforms and by improving automation. Not only does Hugo understand our business needs he suggests ways to help us improve our processes and he's made Knack much more enjoyable and useful for everyone. I highly recommend him and enjoy working with him.
From the outset, Hugo demonstrated a real desire to understand our operational needs and translated them into a system that not only meets but exceeds our expectations. Throughout the process Hugo was quick to offer solutions and work through challenges, showing a proactive and collaborative approach throughout the project. During the testing phase, every request or tweak was handled promptly and efficiently, which made the entire process smooth and stress-free. What truly set Hugo apart was his experience in process flows and systems. Even when I could only visualise what I wanted without knowing how to achieve it, Hugo used his experience to guide us with practical options and advice.
Working with Hugo Cox has been an absolute pleasure. It’s rare to find someone as passionate, detail-oriented, and dedicated as Hugo. His professionalism and proactive approach align perfectly with the standards we uphold at OCS. Hugo consistently demonstrates a strong commitment to delivering high-quality outcomes and genuinely cares about the success of every project he’s involved in. I would recommend Hugo without hesitation — any day.